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Affordable Car Care Center

5.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

Services - Affordable Car Care Center

Auto brake repair

Auto engine repair

Auto exhaust repair

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7 years ago

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7 years ago

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A1 Automotive Center

A1 Automotive Center

(25 reviews)

When we first moved to Central Florida in early summer 2023, this shop was fantastic. It came…read morehighly recommended by the previous owner of our home here, a long-time resident of 28 years, and we had consistently positive experiences for quite some time. Unfortunately, things have taken a significant turn for the worse over the past few months. Our Chevrolet Cruze was towed to A1 due to a damaged engine that required replacement. That work was completed, and we were initially very relieved. Shortly after, however, the car began intermittently failing to shift into reverse. We brought it back, and after nearly two weeks, we were told it was fixed--but the issue remained. We returned the vehicle again, this time also requesting repair of the emergency brake, which was no longer functioning. Despite multiple assurances from the front desk that the car would be ready, several promised completion dates passed with no resolution. When we finally picked up the vehicle, we discovered the shifter had been damaged during the repair and replaced with an incorrect 5-speed component, even though the car is a 6-speed manual. At that point, I chose to purchase the correct part myself rather than go through another extended delay. In the meantime, the reverse issue persisted. Around this time, we also received a speeding ticket from a school zone in Eustis--on a day the shop had possession of our car. While we initially chose not to reach out to the shop/owner about this, that changed when, while merging onto the turnpike, the 5 speed shifter knob that was still in place (the 6 speed replacement had not yet arrived in the mail) came off in my husband's hand. We returned to the shop and brought everything to the owner's attention, including the ticket, the damaged shifter housing (which we had already noticed after the prior repair), and a loose coolant reservoir with broken clips. At that point, we were still hoping these were isolated issues. The car remained at the shop for another two weeks, again exceeding the promised completion timeline. The repairs were done free of charge, with the exception of the reservoir. When we picked the car up, we were told the coolant reservoir damage could be due to normal wear and tear, which is reasonable given the car is a 2013. The 6 speed shifter I had purchased & dropped off at A1 for them to replace was now installed, but concerns remained: the emergency brake is now excessively tight (the lever hardly able to be lifted an inch), the car still intermittently will not shift into reverse, and the shifter housing is secured with a zip tie. Eight days later - today, the shifter detached again--coming completely off in my husband's hand while in traffic. When we called to discuss this, the owner was unavailable, and we were told by the lady answering the phone, "I don't know what else we can do." At this point, we are taking the vehicle to another local shop closer to our home that had previously been recommended to us. We will be providing them with the list of repairs that were reportedly completed and will update this review based on their findings. It is disappointing to write this, as we had genuinely trusted and recommended this shop to others. However, after multiple unresolved issues, extended delays, & same or new problems introduced during repairs, we can no longer recommend their services. I feel it is important to share our experience so others can make informed decisions about where to spend their hard-earned money in an economy such as our current one. There is a point at which repeated issues outweigh the benefit of the doubt. (Regarding the speeding ticket, the City of Eustis ultimately dismissed it and we did not have to pay the $100 fine.)

I took my Mercedes in because I was getting an alert that my auxiliary battery was malfunctioning…read more When I called later I was told my oil change was done, which I had not asked for! I had just had an oil change 4 months earlier, and the car doesn't require an oil change that soon on Mobile One synthetic oil, and low miles. They charged $129 for an oil change I did not request, plus put in STP synthetic. Mercedes states to use Mobile One synthetic, so they took out the better oil I had just recently had changed. They didn't charge me for the diagnostic on the car, but that would've only been $51 an hour instead $129 for the unnecessary oil change. They found nothing wrong with the battery, and for now the alert is not coming on. Not sure why, since they couldn't explain that and said everything was fine. if it returns,I will take it somewhere else from now on.

Affordable Car Care Center - autorepair - Updated May 2026

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