Our carpets haven't looked this clean since they were new! Even that stubborn high traffic area at…read morethe top of the stairs looks great. They were able to get us in two days after we called. Price was reasonable. Definitely recommend.

Prompt, very friendly, job was completed quickly and our carpets are clean! Highly recommend!read more

Stanley Steemer Carpet Cleaning…read more Don't hire them!! They cleaned three 12-14'x14' rooms and cost us more than new carpet. Bill ended up three times the original order. When I questioned it and said I didn't want to pay for things I didn't know I was being charged for, the worker Taylor called me a liar. Said I knew about the extra charges. Called the St Cloud office, the lady listened but was unable to explain or assist me with the billing concern. Stated she would have the worker Taylor call me. Taylor called said if I didn't pay he would call the sheriff and have me arrested. Said he didn't know there were people like me in the world, I was such a thief. He yelled and talked over me. Wouldn't let me explain my concern. Repeated derogatory comments about my character and kept threatening me with legal action. I felt very threatened. So be warned....Stay away from Stanley Steamer Carpet Cleaner.

Set up cleaning appointment on February 8th for cleaning on March 6th. I get a call today, March…read more5th saying they do not have a truck in the area and they need to reschedule. I had an appointment to have my cat out of the house at the same time. Very disappointing, probably will look elsewhere to get my carpets cleaned, NEXT YEAR!

Josh did a fantastic job cleaning our air ducts and dryer vent. He explained the process during…read morethe walk through before he started. He was very professional. Highly recommend.

From the owner: We have over 20 years of experience in carpet, upholstery, and air duct cleaning. We are a family…read moreowned company. Let us help you with your cleaning needs! Many great reviews on Google and Facebook.

Danny came out to a wool loop carpet stain disaster and was FANTASTIC!!!! Very fast response and…read moreimmediately available. He educated us as our contractor and carpet installer had not on what to do and what NOT to do with wool. He even gave some pointers for future and offered to assist if this stain needed some more attention in the future. SO GLAD we went with Danny and Spots Gone and not a big box company. HIGHLY RECOMMENDED! A++++

As a veteran, I'm happy to support a veteran owned company. They are also family owned. They…read moreshowed up on time and ready to go. The pricing was great. They made sure the cost was clear and up front with no surprises. They were very personable and clearly communicated. The nearly new carpet looked way better after they came through. I would absolutely recommend and will have them put a again.

Great work! On time service, that was done thoroughly and with extreme care taken to avoid damage…read moreto anything. Floors looked great when he finished. I would use them again in a heartbeat.

From the owner: Clean Carpets & More® is not your ordinary carpet cleaning it deep cleans & dries in about 1-hour…read moreand offers service to any resident or business in the Saint Cloud , MN & surrounding area with a high quality service that has nothing but your complete satisfaction in mind.Clean Carpets & More® can even offer the same level of service to any location regardless of what floor of a building you live on or how far your parking is from your home or business,without sacrificing the level of service you receive,unlike alot of the traditional carpet cleaning businesses.There are many reasons to choose Clean Carpets & More® for your carpet & upholstery cleaning needs,dries fast,very eco-friendly,odor free cleaning,stays cleaner longer,insured,over 20 years professional experience,A+rating with the BBB,appointments scheduled to fit your schedule,has a low moisture cleaning that can't be duplicated with results that speak for themselves and there are many more reasons to choose Clean Carpets & More®

The work they did was good, the problem is that the price they gave us when they arrived was not…read moreagreed on was a lot higher than expected. General manager did address the situation however it should be a lot closer to the agreed price I expected a little more but not substantially higher.

I first heard of this company years ago on the radio, but my friend recently told me about them and…read morethe great service they provide as her family and friends have used them in the past. I recently moved into my new place and wanted the carpet cleaned. Our entry stairs are the only carpeted area and they took a beating to all the trips bringing inside. I knew I wanted to get them professionally cleaned, and I ended up going with my friend's suggestion. It was easy to schedule via chat. Just like Comcast, you pick a day and schedule a 4 hour window. I saw a deal online for 2 bedrooms for $99. Since I only have carpet on the 14 stairs, that's all I was interested in having cleaned. They charge $5 per stair and since that didn't exceed $99, I opted to add the carpet protection (around $40). There's a $25 service fee added to the process too. I ended up spending about $140. Ernesto was the cleaner that showed up on the desired date. He called me 20 minutes prior to arrival to give me fair warning. The whole time he was very friendly and informative. He was courteous about where he parked and the whole process maybe took about 30-40 minutes. He let me know when he was done and it was a very easy process. I would book them in the future when needed.

OK, this review is not regarding their actual cleaning methods because after waiting almost 3 weeks…read morefor their appointment to clean my 2 large wool oriental rugs and a large cotton berber, on the date of the appointment, the owner told me that the only way he would be able to clean them is if I signed a complete waiver regarding his work. Of course, I wasn't going to do that. When I initially answered his wife's very specific questions over the phone - they are a husband and wife team - about the type of rugs I had, she gave me a price and a date that they would be out to complete the work. I had told her that 2 of them were large wool oriental rugs and rested on finished hardwood. She told me that the way they do the job protects both the rugs and the floors. There was NO indication from her that they might not be able to do the work on oriental rugs. Upon arriving, 3 weeks later, the owner tells me that they may need to be dipped to potentially prevent any dyes from running. That was before he even saw the rugs. After seeing them he said he wasn't sure what kind of dyes they were ... but if I signed the waiver he would proceed. I was in a time bind but still refused to sign the waiver. I had visitors arriving from out of town in 11 days. He said that if I didn't sign the waiver I needed to call someone else to have them dipped (he had no idea who dipped them). This company's phone estimates are worthless and a significant amount of time is lost if you wait for them to come out to "do the work." If they had done a true estimate - coming out and actually looking at the rugs for the 10 minutes the guy was here, I would have known what was required of them to do the work. Then I would have skipped their company and immediately looked elsewhere. But hey, not to worry, the guy apologized and that makes everything OK, right? What you do with this knowledge is up to you.

From the owner: Carpet cleaning St Joseph, MN by Chem-Dry of St. Cloud professional carpet cleaners serving…read moreStearns, Benton, Sherburne & Southern Mille Lacs Counties, Minnesota. We clean: carpet, upholstery, area rugs, wood floors, granite, tile & grout. We use truck mounted hot carbonated extraction cleaning method which is better for your carpet. We specialize in pet urine cleaning.