Stanley Steemer Carpet Cleaning…read more Don't hire them!! They cleaned three 12-14'x14' rooms and cost us more than new carpet. Bill ended up three times the original order. When I questioned it and said I didn't want to pay for things I didn't know I was being charged for, the worker Taylor called me a liar. Said I knew about the extra charges. Called the St Cloud office, the lady listened but was unable to explain or assist me with the billing concern. Stated she would have the worker Taylor call me. Taylor called said if I didn't pay he would call the sheriff and have me arrested. Said he didn't know there were people like me in the world, I was such a thief. He yelled and talked over me. Wouldn't let me explain my concern. Repeated derogatory comments about my character and kept threatening me with legal action. I felt very threatened. So be warned....Stay away from Stanley Steamer Carpet Cleaner.

Set up cleaning appointment on February 8th for cleaning on March 6th. I get a call today, March…read more5th saying they do not have a truck in the area and they need to reschedule. I had an appointment to have my cat out of the house at the same time. Very disappointing, probably will look elsewhere to get my carpets cleaned, NEXT YEAR!

Josh did a fantastic job cleaning our air ducts and dryer vent. He explained the process during…read morethe walk through before he started. He was very professional. Highly recommend.

From the owner: We have over 20 years of experience in carpet, upholstery, and air duct cleaning. We are a family…read moreowned company. Let us help you with your cleaning needs! Many great reviews on Google and Facebook.

Danny came out to a wool loop carpet stain disaster and was FANTASTIC!!!! Very fast response and…read moreimmediately available. He educated us as our contractor and carpet installer had not on what to do and what NOT to do with wool. He even gave some pointers for future and offered to assist if this stain needed some more attention in the future. SO GLAD we went with Danny and Spots Gone and not a big box company. HIGHLY RECOMMENDED! A++++

As a veteran, I'm happy to support a veteran owned company. They are also family owned. They…read moreshowed up on time and ready to go. The pricing was great. They made sure the cost was clear and up front with no surprises. They were very personable and clearly communicated. The nearly new carpet looked way better after they came through. I would absolutely recommend and will have them put a again.

Great work! On time service, that was done thoroughly and with extreme care taken to avoid damage…read moreto anything. Floors looked great when he finished. I would use them again in a heartbeat.

From the owner: Clean Carpets & More® is not your ordinary carpet cleaning it deep cleans & dries in about 1-hour…read moreand offers service to any resident or business in the Saint Cloud , MN & surrounding area with a high quality service that has nothing but your complete satisfaction in mind.Clean Carpets & More® can even offer the same level of service to any location regardless of what floor of a building you live on or how far your parking is from your home or business,without sacrificing the level of service you receive,unlike alot of the traditional carpet cleaning businesses.There are many reasons to choose Clean Carpets & More® for your carpet & upholstery cleaning needs,dries fast,very eco-friendly,odor free cleaning,stays cleaner longer,insured,over 20 years professional experience,A+rating with the BBB,appointments scheduled to fit your schedule,has a low moisture cleaning that can't be duplicated with results that speak for themselves and there are many more reasons to choose Clean Carpets & More®

I first heard of this company years ago on the radio, but my friend recently told me about them and…read morethe great service they provide as her family and friends have used them in the past. I recently moved into my new place and wanted the carpet cleaned. Our entry stairs are the only carpeted area and they took a beating to all the trips bringing inside. I knew I wanted to get them professionally cleaned, and I ended up going with my friend's suggestion. It was easy to schedule via chat. Just like Comcast, you pick a day and schedule a 4 hour window. I saw a deal online for 2 bedrooms for $99. Since I only have carpet on the 14 stairs, that's all I was interested in having cleaned. They charge $5 per stair and since that didn't exceed $99, I opted to add the carpet protection (around $40). There's a $25 service fee added to the process too. I ended up spending about $140. Ernesto was the cleaner that showed up on the desired date. He called me 20 minutes prior to arrival to give me fair warning. The whole time he was very friendly and informative. He was courteous about where he parked and the whole process maybe took about 30-40 minutes. He let me know when he was done and it was a very easy process. I would book them in the future when needed.

CAUTION - Double Check how wet they leave your carpet! We had a total of three rooms, a hallway and…read moretwo staircases cleaned. We have Berber carpet. The first technician left too much water in the carpet on one of the staircases which led to mold, then their attempt to fix by charging us for a bio treatment left the staircase stinking of a Raid bug spray smell that would not come out. Zero Rez has done Zero to correct their mistakes and in running our carpet. The three rooms, hallway and one set of stairs turned out decent. The second set of stairs has been a nightmare. The original technician did not pull up enough water after the application. After 24 hours everything was dry except the one staircase and the bottom landing. It was still soaking, and I mean soaking wet. We placed fans in the staircase to help dry it out. All to no avail. We called customer service after 24hrs, and they sent out another technician the next day. Carpet now soaking wet for over 48hrs. The second technician attempted to pull some of the excess water out of the carpet on the stairs that had now been sitting soaking wet for going on 48 hours. At the 72hr mark a horrible smell of mold was overwhelming in the staircase. We called customer service again and had to wait for Mike the Manager/supervisor to approve another visit. He said it would not be good to re-clean the carpet and that they would treat it instead with a Bio compound and deodorizer. The next day another technician applied the Bio compound. The mold smell was replaced with the smell of the Bio compound which smells like Raid bug spray. Another 24 hours later (total time to completely dry = 144 hours) and the carpet in the stairwell is now dry but there is a lingering smell of the bio compound which smells like heavy bug spray. We called and spoke with customer service who could not help and had to transfer us to leave a message with Mike the Manager but received no call back and no attempt to resolve the Zero Rez caused problem. Adding insult to injury the original technician took a photo of our credit card front and back. Very suspicious. We received our invoice, and we were charged an extra $150.00 for the Bio treatment. We have since cancelled our CC and had to have a new one issued. We also have family coming to visit and with no help at all from Zero Rez or Mike the Manager to resolve the issue they created we have been forced to replace the carpet on the stairs at a cost of $1,400.00. It is the only way to get the Raid bug spray smell out of our stairs and home.