Wow what an amazing crew. I was totally freaking out when the furnace quit in the middle of winter…read more However every person I dealt with was so amazingly helpful. At least five stars and highly recommend.

During this heat wave they were able to service my AC swiftly and the gentlemen were professional…read moreand courteous. Highly recommend this company. Fair pricing, also.

Thanks for coming out ASAP, Andrew was knowledgeable and gave us all the details on…read moretesting/diagnostics. He got the part and fixed it one the spot. Would highly recommend this company and Andrew and will definitely call them back again in the future! A+++

Have been using keystone for many years, and they have not let me down once. Saved me getting a…read morewhole new furnace for they found a motor in stock. Bet most place would just say " U need a new one". I will keep using them till I move out of area or to a place where I dont have to worry about it.

Today is August 24th 2023 My thermostat went out last night…read more The screen lights up but it doesn't show any information. I have been busy with J&E today trying to get them out here to fix it. I'll post some screenshots of our conversation today. They were rude and they were talking down to me. One instance... They asked me if I changed the batteries. I told them three times but the next thing I know they responded again that "It's not hard to change a battery". No one should have to deal with any type of hostile communication from these people. Kay

Junior, the owner, came HIGHLY RECOMMENDED by a well known owner of an electrical company in…read moreKenosha. I started by going thru Costco which was a disappointment to say the very least. The HVAC company that Costco uses attempted to sell another carrier that was not part of Costco's agreement with their vendor. So I took the gamble and interviewed Junior. As soon as he said DAIKIN, he was in! A close realtor friend in Scottsdale AZ did extensive research on mini-splits and told me IF you could find a dealer who carries DAIKIN (super quiet system), choose them! My job was done within a few days of meeting Junior. A 2 day install with perfect detailing, professional, on time, etc., etc. And their price was so reasonable. Am I HAPPY, you betcha.

I usually don't post much but when a company is this good I should let everyone know. Building…read morewaters and the company they affiliate with have to say Evan And Johnathan stand up work and my first call in this line of work is the honesty of the company. I'm not a plumber and I know this can be costly , they where honest straight forward , knowledgeable, and tolerated my dog. Thanks and great to have companies like this so close to home. Hope the boss reads this! Thanks again. Dan

On January 25, 2026, I experienced frozen pipes and contacted this company. To their credit, a…read moreplumber arrived within two hours and spent about two hours thawing the pipes, which I appreciated. I had shut off the main water line before leaving town for a few days, and upon returning, I followed their instructions to turn the water back on. Unfortunately, I then lost water pressure in both the kitchen and bathroom. I called to report the issue, and while they did send technicians back out, the process became frustrating. It ultimately took six visits over a period of time to diagnose and fix the problem, which turned out to be a simple cartridge issue. In my opinion, this should have been identified much earlier--likely during the first return visit. The total cost came to $866.00. On the final visit, I was asked to pay an additional $136.00 to replace a $23.00 cartridge, a repair that would have taken only a few minutes. I declined that charge. This last visit took place on March 30, 2026. Communication was also lacking, as some calls were not returned. While they did send someone out twice at no charge, no real progress was made during those visits. I have used this company for 16 years and had always been satisfied in the past, which makes this experience especially disappointing. Unfortunately, due to the high cost, inefficiency, and lack of customer care, I will not be using them again.

Andrews Heating & Cooling has been servicing my boiler for several years, and I wouldn't trust any…read moreother company. The boiler tech is very knowledgeable and professional and is always a gentlemen's gentleman. Cameron treats his customers with the utmost respect, and he would make any mother proud. Thank you, Andrews Heating & Cooling, for a job very well done! I would most certainly recommend you to my friends and family.

Needed some help with A/C, heating and a gas line for our newly purchased home. Cameron provided a…read morevery competitive, fair price and bundled the services. The Andrew's technicians were professional, expedient and kept the work areas immaculate while the project was going on. We are very happy with Andrews and trust them for our future needs. Cameron is extremely responsive and we highly recommend the company!!

I called at 8 am because I didn't have any hot water. While I was still on the phone and they were…read moretelling me that I would get a call back to schedule a service call, I had another call come in from First Call telling me that someone would be here within 2 hours. Less than 2 hours later, a wonderful, friendly, knowledgeable, and professional tech arrived. He found the problem and fixed it. He then did a complete inspection of the plumbing in both units of my duplex. Wow. Service like this is simply outstanding.

First Call has been our go-to for all things heating and cooling for the last 16 years. Every…read moresingle person we have dealt with has been friendly, helpful, professional, and well informed for the job at hand. We have used them for both sales and service with total satisfaction. Need HVAC work done? Make First Call your first call.