Ms. Kristen Wesley, the Funeral Director, is a great lady with the kindest heart. She managed the…read moreterrible situation I was in all alone by myself, heart broken, and confused, with the best care and companionship. She even called me after a week to make sure I was feeling better. I believe in angels Kristen and you are one of them, thank you for all your sympathy, hard work and excellent management. God bless you.

We were very pleased with the service we received from everyone we met especially Anna Witek…read more I felt welcomed, listened to and well taken care of during the whole process. Thank you for your exceptional service.

I am from California had a parent in law member who lived out in Canada and the funeral Amherst…read moreallowed this to be a smooth and easy process during a very difficult time, especially being in a different location and not being there physically. Their delicate understanding and helpfulness was greatly appreciated. All the glory to God. Thank you to Christian, Scott and jatin.

Efficient service, empathetic people. They know what you're going through, and are attentive and…read moreunderstanding. Note that the actual cremation is in Blaine, Washington. But for an extra fee, they will use a local crematorium. Pricing is fair and comparable to other providers. Timely service. Took about 10 days from when I completed the paperwork, to receiving the ashes.

I would like to thank for Richmond Funeral Home's help in this most difficult time of my father's…read morepassing. Especially Yao Sen Yang has been a great help providing professional advise and detailed planning along side of our family before and during the funeral service. Mr. Yang, You did such a wonderful job. It took a lot of pressure off of us during this crazy time. Thanks again for your hard work! Wendy Che

My father-in-law passed away at the Richmond Hospital after battling cancer for almost 2 years on a…read morerecent Saturday. We contacted a few nearby funeral service providers. Among them, Richmond Funeral Home (RFH) managed to have the earliest appointment the next day. Erin met with us on Sunday morning. She is very experienced, professional and knowledgeable about the process, customs and documents. Given that 80% of RFH's customers are Asian, she is well-versed with Chinese traditions and standard document requirements into China (中国通). Erin patiently explained to us the process and showed us a display of caskets and urns that cater to different people's interests and price levels. We have a tight schedule. Erin managed to hold the funeral service on Tuesday afternoon, two days after our initial meeting. On Tuesday, RFH staff picked us up from our residence and took us to a RFH-owned and operated cremation site in South Surrey, where we had a final viewing and paid a final tribute to my father-in-law. Since we are taking the remains and urn to China, RFH provides end-to-end document service to have the original death certificate notarized and translated into Chinese (through Chinese consulate) for border entry into China. Their competency in funeral services and managing document flows for Chinese customers is unparalleled. We are very satisfied by the quality service and a high degree of professionalism in this area which we are not familiar with. In sum, we highly recommend Richmond Funeral Home because of their devoted, highly competent and professional staff, efficient operations and logistics, and most importantly, their expertise in managing document flows and value-added services for Chinese and foreign customers (we are from the US).

When my mom passed, I was totally devastated and overwhelmed with grief. Among the number of…read morefuneral homes in Vancouver, I decided to choose the closest to us - Delta Funeral Home & Cremation Centre. After meeting with Jennifer, the service director, I knew that I made the right choice. Jennifer was so efficient, helping us through every step of my mother's funeral planning. She was very professional, accommodating, and respectful, allowing us to plan the service according to our family faith and traditions and being very understanding when we wanted to make last minute requests. Because of her help and comforting advice, on the day of the funeral, my family and I felt more prepared, mentally and emotionally. Our entire family sends gratitude and appreciation to Jennifer and the staff of Delta Funeral Home for their hard work, support, and comfort they provided at these tough times for us.

Just attended a funeral there for my husband's grandma. The staff are really nice and professional…read more When we go there, everything was set up. The chapel is quiet and feels tranquil. The staff gave my 3 year old a bear. That part was pretty funny... he didn't want one at first and after the mass.. another staff approached and tried to give him a bear. At the burial sight, a canopy and chairs were set up. After the farewell, they closed up the burial site, added the grass back on and moved the flowers. The whole process was seamless Apparently, grandma already had her burial plan all set up so the funeral home followed it to the dot.

This is where my dad is buried. It's a nice cemetery, it's pretty well maintained and never too…read morecrowded unless it's a holiday.

From my mother: Dear…read moreMark, My family and I wish to express our gratitude on the efficient way you and your family provided in the funeral arrangements for my husband, Laurence. Your professionalism and down to earth approach made a difficult time easier to bear. I was impressed by how you went out of your way to help navigate through the preparations to make sure things went smoothly and I felt a lot of care and sincerity. We are glad we chose you and I have no hesitation in recommending your services. Kind regards, Han, Lee, Lisa & Keen

My siblings and I can't begin to thank George, Mark and the wonderful staff at McKenzie Funeral…read moreServices enough. They were instrumental in helping us through two difficult losses (our father in 2013 and our mother in 2017) by gently guiding us through the steps required. Their genuine care and concern for our family, not to mention their knowledge and experience were appreciated beyond words. They came highly recommended to us and now we know why. For anyone dealing with loss, I would recommend McKenzie Funeral Services without hesitation.

Staff were very compassionate and were very prompt with clear communication of the process. No…read morepressure to purchase things we didn't want. I would recommend their services.

Outstanding, compassionate care. Communication was wonderful, the team did everything we asked and…read moremuch more. There was no heavy duty sales pressure (common in this industry), but rather respectful and helpful attention. Would highly recommend Tyrell, Alicia, and the whole group. A wonderful experience in a very trying time.

I could not agree more with the previous reviewer. First time I have ever had to plan after life…read morearrangements and Nolan was very kind and professional. All our needs & questions were met and they even provided a folder with a checklist of other needs/duties to consider at this time. I am grateful to them.

Our experience with Garden Hill Funeral Home was relaxed, comfortable and professional with a home…read moretown feeling. We were treated like we mattered and my Dad mattered. All our questions were answered immediately and respectfully. We were able to have the style of service we wanted and Nathan was always available to help us with anything we needed to make it happen. At this difficult time, we needed this quality of service and the kindness we were given from the owners / staff which made all the difference. I wouldn't go anywhere else.