2625 Dillard Lp Ste A, Lake Charles, LA 70607, August 19th 2026. To the receptionist with platinum blonde hair braided wearing black scrubs. You aught to be ashamed of yourself young lady. Nobody should be treated the way you did to my sister. Your actions were unprofessional and outright hateful even from the beginning which only escalated to the point my sister chose to leave without being seen. As soon as my sister told you she was blind it was visible to me you could care less, you had no desire to give any solutions or care so that she could be signed in. Neither you or anyone seemed to want to accommodate someone with a disability. After multiple times of being informed of her blindness you handed her a clipboard with paperwork to fill out and sign. I watched as you finally frustratedly grabbed her hand and moved her to where to sign, no tact no compassion just another inconvenient customer to deal with. I suppose because she walked in without a walking stick and sunglasses you assumed she's not actually blind but imagine for yourself what it would be like if you woke up one day and you could only see random blurry patches and the rest was black. I encourage you to take a good look at the person you've become. One really can tell who someone is from their fruit and from the looks of it you need a new heart. It's hard enough in life without someone breaking you down to make themselves feel superior. And it was very suspicious that my sister was called last out of the waiting room when her appointment was at 1:30 and y'all opened after lunch at 1:29. What makes it worse is when she was brought back the dentist couldn't see her because he was in surgery. Who in the world makes an appointment at a time the doctor won't be available. Again very sketchy. People come to the dentist so they can smile and you made my sister cry, shame on you. That's on a personal level. Do better. That's in your job description. Overall completely unsatisfactory, collosal waste of time and resources. Do not recommend. You'll see this I'm sure. You'll know exactly who we were. read more