I gave two stars only because the staff at the Tacoma branch were kind and doing their best, despite clearly being stretched thin -- likely a management issue. I paid for the "Ultimate" dentures hoping for a premium product, but what I got felt more like dollar store quality. After a bad experience at the Silverdale location, I decided to upgrade to the Ultimate option in Tacoma, thinking it would be worth it for my upcoming holiday. Unfortunately, the customization they advertise is practically meaningless unless you have months to spare. By the time you're asked about color, size, or shape -- you're already weeks into the process, and making changes will push things back even further. This should be discussed much earlier. Worst of all, just four days after getting my new dentures, I was out of state on vacation and two teeth snapped off during my first real meal -- a bacon cheeseburger. My temporary set lasted five years with zero problems. These $3,500 dentures lasted less than a week and completely ruined my trip. They did repair them with no hassle when I returned, but gave me no confidence it wouldn't happen again. Very disappointed. I'll be saving up to go elsewhere. If you go here, keep a tight grip on your warranty -- you'll probably need it. read more

I wish I had used another provider. I feel like I have been told one thing and gotten a different answer every single time I've gone in. I feel like Alice in Wonderland. pricing is all over the place, fit is not good. it's very frustratin. I would not recommend Afforfable Dentures. read more

I got implants on top and bottom and I am not able to wear my dentures at all. I have told them but they keep telling me I have work the dentures so I got second opinion and another dentist said that they were not made correctly and that is why they will not snap onto my implants. Affordable Dentures will not return my calls to discuss. What do I do? read more

they advertise implants starting at $1440, this is only half the job, since it only includes installing the peg to mount the replacement tooth. Kind of a scam since who would abide having only the metal peg??? They should be more truthful in their advertising, most others providing implants state that it includes the abutment and crown. read more

The doctor seems nice and knowledgeable but the office staff is doing a great job repelling patients. Not recommend to do business with this office. read more

This place was horrible nothing was or went as I was told. was such a bad experience that I didn't even finish my teeth there after paying 22 thousand , the last straw was when they didn't put blood pressure cuff on before giving me medicine to put me out for surgery, came in after waiting 15 minutes realized it wasn't on . Blood pressure was real high said to me at that point that I mite be in trouble helper came in and said head dentist was crying and worried I mite die, I didn't die but it was last straw . Got new teeth elsewhere! my new dentist said all the studs they put in were different , usually are the same . Please save yourself a huge headache and stay away from Affordable Dentures!!!!!!!!!!! read more

I would give them no stars at all if I could. I had prepaid $4,700 in July 2024 and ended up not having the procedure done. It is now February 2025 and I still am unable to get them to return my money. I get the run around when I call the office about how they can't return my money themselves it needs to go through financial but when asked for the contact number they told me to call 1-800- dentist which just sends me to an appointment setup recording. When I finally was able to get someone on the phone all he could do was take a message and they would get back to me within 24 hours. A week later I received a message with a womens contact information. I have yet to get her to answer one of my phone calls or return my messages. It is beyond frustrating. They told me it was going to be 4-6 weeks until I got my money back. It's been 16 weeks and counting since I first requested my money back. read more

My client has had issue with this business not calling her back to fix the dentures she had recently bought there, she has been calling for 5 months now leaving messages to have them do an adjustment as she can't wear the denture as it rubs and has been causing sores. It's been a fairly disappointing experience for a disabled person on a fixed income to buy teeth but now has to have her food put in a blender just to be able to eat, I feel they took her money and left her out to dry, and it years for her to save up for the new denture being on disability fixed income, I wouldn't recommend this place to anyone in the future as they do not respond to the customers concerns and don't seem willing to fix them so she can eat. read more

Affordable Dentures & Implants - seem un- interested in trying to fix them, what a disappointment for a disabled, elderly person on a fixed income. - Dentists Near Me - Tacoma, Washington

This is the worst business I have had the misfortune to experience in years. I have been dealing with this disorganized location since September of last year. They schedule multiple people for the same appointment time. I sat here this morning since 10:04 (now 11:30) and watched 3 people leave because the service is HORRIBLE. If you value your time and expect respect from your care providers and their staff, I recommend you DO NOT GIVE THE TACOMA AFFORDABLE DENTURES your business. RUN!!!! read more

This office is a joke. I paid up front for everything, since they didn't process claims with insurance. they say they are not set up for it. I got the paperwork to submit to my insurance. co. to be reimbursed. well since the dentist is a contract provider with insurance they sent my money to them directly instead of to me. they have had my money for 11 days. called them and claim they are sending it back to my insurance. I feel this is fraud. The partials don't even fit right even going back telling them. yes they are the temps since the real partials will not be ready for 6 to 9 months. hmm that 100 day guarantee that goes out the window since they stall and don't guarantee. in short they don't do what they say they will do end up with my money plus extra money from my insurance. Do not go to this place. I should have read reviews before going here. I should have gone to my regular dentist instead of believing the guarantee and work that this office provided. it seems very fraudulent what they are doing. read more

do not go to this place. The people are rude. They don't know what they're doing. They overcharge for everything I went today and didn't get nothing done. I have dentures that don't fit that I bought from now and now they almost fall out of my mouth their solos it's a terrible place to go! read more

I love the atmosphere and very friendly doctor and staff ! I'll be back for updates on final snap in denture fit ! So far so good with my implants read more

This is incredibly unbelievable. I'm here at the office with a friend who just had oral surgery yesterday. We're here for a 7am follow-up appointment which we and they verified. There's just one problem. They don't open until 7:45. Who the hell does business like this? I can see why they sell dentures. Their service bites. I'd gum my food before I'd do business with these folks. read more

Stay away!! They don't know what they are doing. They are very nervous and not confident in their work. Took my mom here and it took a year of back and forth. They ended up redoing the first denture they made her and they still didn't get it right the second time. Both dentures look completely different and they were super heavy. Just save your money and go somewhere with better service and review. read more

Is this place for real?! Complete Bi'%÷#s at the counter. I made it very clear to the debts assistant that i would be back, in the morning to pick up my upper plate, fine, no problem, then after i drive my 1 & 1/2 hours home. I get a phone call, from the incredibly rude receptionist, that i have to pick them up that afternoon. I told her i couldn't and that i made that Crystal clear that morning, at my appointment, she pretty much called me a liar, and that i need to be flexible and come next week, in the afternoon.( now i know why the man, in the exam room next to mine, bad going off on his dental tech) I have a life, a job, and a family, like probably most of their other clients. Not my fault you are under staffed and have one dentist. Get it together! A little customer service goes a long way. If you hate your job, do everybody a favor, quit. read more

I went to Affordable Dentures Tacoma for a full set of dentures and paid a few months wages for them, they came with an immediate and permanent set. I got the temporary set and went back two times to get my permanent set and they refused me. Life got too hectic to make the 2.5 hour drive and whole day off work then covid happened. Now I call to make appointment and they say its been too long I can't get them then they tried to convince me I signed off on them(?). But I didn't they said they'd get back to me but hung up before I could tell them my number changed and now they don't answer at all. Thanks Doc for stealing my hard earned cash I paid you. read more

Jan 2021....Affordable Dentures only promise a great smile....and the dentures do look nice. However they are not functional. Trying to chew with these dentures is almost impossible. I went and had them fitted because the lower plate hurt very badly. I had the tech three times trying to get the fit right....and all of a sudden lunch time came....my tech left for lunch...and some office worker came in and told me I was done...and enjoy my day. Please consider another denture business. This place takes your money....2570.00 and does not explain their procedures.. Or make sure you are a satisfied customer. I was dismissed and never have heard from them again. You are going to be sorry. The price sounds good...but service and product is not even close to professional. read more

Malissa the office manager is fantastic. She has gone above and beyond for me. The assistant was great and full of information. Dr. Goodman was thorough and compassionate. They made me a partial 4 days after extractions! Their prices are the best around. I am referring everyone I know here! read more

Affordable Dentures & Implants - Dentists Near Me - Tacoma, Washington

These people are impossible to get ahold of. I have asked for a refund on my bottom denture ( that I don't even need since it is only 3 teeth and one of them is for a tooth that wasn't pulled so it does not fit right ) for over a month now and for reimbursement of the tooth they charged me for but did not pull. I have called over and over and keep getting dodged. I should've gotten a call back by now. Highly unprofessional. I paid in full with cash and i'm extrememly disappointed. I do not recommend this establishment. I will be pursuing further action. read more

Went to see them for some dental work, it was supposed to be finished in 9 months. This October will be three years, and haven't received a call from them. They promised me a refund on the work not completed, and once again no call back! I would never recommend them to anybody and would definitely steer clear from seeing them. I've waited so long, that I have gone to a great dentist and had them do the implants I was expecting. read more

They won't answer their phone, return calls, and you sit in your chair forever without anyone seeing you

Worse customer services ever. Won't give me my teeth I paid for. Crap Crap and more crap

I escorted my mother to this office today. It was horrible. They took X-rays and without viewing them told us they needed to extract all of her teeth. Without even looking in her mouth the dentist Beverly gave her recommendations and asked if we had any questions. I asked several questions and to each was given the answer, "it depends on the patient". I asked other patients and they weren't happy either so we went to a regular dentist. He gave my mom an exam and antibiotics for her infection. Please don't be like me and waste your time and $120. read more

I went to the Affordable Dentures in west Olympia but since they're not listed on yelp I'm putting my experience here. The dentist was very rude, first he chidded me for using the term TMJ, including swearing, he quite obveously dosen't know very much about dentistry (he told me I had a SEVER underbite, and I don't have an underbite at all) and as i struggled to tell him about my teeth he repeatedy told me he couldn't do my dentures. I told him that I needed them to work and there was no other place I could get them in a timely mannor. He used this to scare me into buying a higher priced denture paackage my telling me that if i didn't buy the higher priced package the dentures wouldn't work. This was a complete lie. He was extreamly manipulative and condecending, If I could sue him I would, but I'm a low income disabled single mother, and I was ripped off by Affordable Dentures for hundreds of dollars. I will say that the other staff was really nice and the dentures fit great and were of great quality. The other lie he told was that the dentures were temperary, and they not temperary, other dentists have been very impressed by them. read more

Bad office, bad patient treatment, bad scheduling, bad record keeping, rude, rude rude receptionist! Don't go here if you want to get done in one appointment. They'll take X-rays then make you come back hours to days later to do anything. Who has that kind of time? When we canceled our appointment, they couldn't find our name in their database which made me angry. I did not use the language that came to mind, but I did raise my voice when I said, "You've got to be kidding me!" They hung up on me. When I called back, they told me to stop calling there. No compassion, no customer service, no patient understanding. read more

I had a good experience with the extraction part, however I am now at the hard reline part and they look horrible!! Not at all natural. Very disappointed! !! read more

I recently had alot of work done by their Spokane office and was treated like a real patient not another number and really loved it there. The staff was warm and friendly and great customer service however because a recent move to the area I transferred all my files to the Tacoma office and all I can say was BIG mistake. The Tacoma office takes rude customer service to a all time new low. This place is dirty, rude and they treat you like a complete waist of their time. I can only say I wouldn't send my worst enemy to that location. I only recommend to never ever ever go to the Tacoma Location. I for one will be going back to the Spokane one instead and will never be going back even if it is closer for me to go to the one in Tacoma. read more

I have had a wonderful experience with the staff at affordable dentures. They worked very hard to get me a perfect fit. I was treated well, and love my new teeth!!! I highly recommend affordable dentures and I will continue going to them in the future. read more

What a joke ... I sat there for an hour and a half and never even seen the doctor until I insisted... She never even came into exam in my mouth before she had a plan.... Her plan .. I would never go there again nor what I refer anyone there ever!!! read more

I wish I could give a negative star review. I traveled to this place 100+ miles from my home (which I made them aware of repeatedly). The allure of fast turn around, and of course their claims of confidence and a "great smile" is what got me there. HUGE mistake GIGANTIC. Promised same day turn around I showed up early morning a lady in the waiting room was causing a huge disturbance. She was screaming at staff and the entire wait room. The end? Well she was removed by the police. That is not something the business can control this I understand, however this set back appointments and my same day turned into me coming back another day. Fine stuff happens. Today I make the long ass trip down to their office again. Temporary fit hurt like heck and they screwed it up too. This meant though I was prepared to stay all day AGAIN I still wouldn't walk out with what I paid for the first day. I got a refund yet not one damn apology or acknowledgement from the doctor there. The nurse was nice and understanding. They should pay for my time, mileage, babysitter and everything else I had to bend over backwards to get there but that might be my current state of anger. Do yourself a favor don't give them the benefit of the doubt and over look some of the bad reviews. Go somewhere else please. read more

Be prepared to wait long past your appointment time. Nothing is explaine about the process so you are left guessing what next. They are decently priced but I think I would be willing to pay a bit morse for better service. I did like the Christian music they were playing in the back. read more

In my early thirties, a cosmetic dentist capped my upper teeth, giving me a beautiful smile that lasted for years. Nine years ago, I lost those teeth -- and my smile as well. The great staff at Tacoma Affordable Dentures has once more given me teeth I can be proud of; and my beautiful smile is back at last. Not only is their workmanship excellent, but I was treated with care and respect. read more

If you want the worst care in the world go see this QUACK and her staff. Almost killed my husband, her staff is rude, not professional , lie to you , and are absolutely not trained for a thing. Dr is no better and had to take issues to corporate. They have many complaints about her and her staff. Horrible .... read more

Absolutely the worst experience I have ever had in my whole entire life. I have been wearing Dentures for 22 years. I have had three sets of Dentures this last set from Affordable Dentures being the 3rd and the complete worst. Substandard craftsmanship and material. I have had my dentures for less than a year, and they have broken four times form normal chewing. I live an hour and a half away from Tacoma, so it is rather difficult for me to get off work and spend all day because of their mistake of making bad dentures. You absolutely get what you pay for, like I said substandard material and craftsmanship result in cheap dentures. Customer service is more than lacking. The staff, after arguing with me saying that I broke the Dentures by dropping them or something, is completely not the truth I was actually eating sushi and bit down and shattered the bottom denture. I had to drive an hour and 50 minutes this morning to make a 7:45 appointment. They knew that I was trying to get out of there quickly so I did not have to sit in traffic for 3 hours driving back to Arlington. So for an hour or less to fix my dentures at 8:15 a.m. in the morning they told me I could come and get my dentures at 2:30 in the afternoon. This is completely preposterous even though they knew that I had to drive a long way to get there they made no effort to get me in and out for the repair. If I could leave them and negative 10 I would. The office manager is more than rude on the phone. They simply could have had me mail in the dentures and fix them and send them back to me. Instead I had to waste over three and a half hours of my time for them to have me sit there all day. I made them give me back my dentures and I will take them to someone else and pay to have them done correctly. Do not waste your time or money at this substandard horrible horrific wannabe Dental establishment read more

My Mom and I are currently waiting in this location. She had a 10:30 appt. We drove 1.5 hrs to get here, only to be told they couldn't find her appt. No apology, told they would try to fit her in. The front desk woman has to be one of the rudest people I've dealt with in customer service (which is my business). It's now 11:30 and no word. This place is terrible. Everyone in the waiting room is angry. If the front desk was at least apologetic and pleasant, it would go miles for our experience. read more

Absolutely the worst experience I have ever had in my whole entire life. I have been wearing Dentures for 22 years. I have had three sets of Dentures this last set from Affordable Dentures being the 3rd and the complete worst. Substandard craftsmanship and material. I have had my dentures for less than a year, and they have broken four times form normal chewing. I live an hour and a half away from Tacoma, so it is rather difficult for me to get off work and spend all day because of their mistake of making bad dentures. You absolutely get what you pay for, like I said substandard material and craftsmanship result in cheap dentures. Customer service is more than lacking. The staff, after arguing with me saying that I broke the Dentures by dropping them or something, is completely not the truth I was actually eating sushi and bit down and shattered the bottom denture. I had to drive an hour and 50 minutes this morning to make a 7:45 appointment. They knew that I was trying to get out of there quickly so I did not have to sit in traffic for 3 hours driving back to Arlington. So for an hour or less to fix my dentures at 8:15 a.m. in the morning they told me I could come and get my dentures at 2:30 in the afternoon. This is completely preposterous even though they knew that I had to drive a long way to get there they made no effort to get me in and out for the repair. If I could leave them and negative 10 I would. The office manager is more than rude on the phone. They simply could have had me mail in the dentures and fix them and send them back to me. Instead I had to waste over three and a half hours of my time for them to have me sit there all day. I made them give me back my dentures and I will take them to someone else and pay to have them done correctly. Do not waste your time or money at this substandard horrible horrific wannabe Dental establishment read more

I was extremely apprehensive about seeing a new dentist and very afraid of multiple extractions and same day dentures. My appt was dec 3, only took a week to get in when i called for appointment. All staff was professional, courteous and informative. Dr goodman, dental assist and front office staff incredibly caring, patient and gentle. My extractions were much more complicated than originally thought and they could have charged me more but they honored our original agreement. In addition to a thorough and complete job, I believe the staff even stayed late to ensure that my denture fit was/is perfect. I opted for premium dentures and the price was more than fair. Staff was compassionate and truly top notch. Best experience at dentist and will recommend office to all. read more

Avoid at all costs. I went in for teeth extractions prior to getting a denture (which was supposed to be an immediate denture). The dentist there decided that he wasn't comfortable pulling my teeth and sent me to an oral surgeon (which cost me three times as much), then they gave me the wrong appointment day, and finally when I showed up this morning, I found out that the dentist has been out for two weeks, but they haven't been calling patients to let them know. Instead they've been letting everyone show up each day to tell them. And the woman at the front counter looked at her computer and said "I don't know what to do" about all the appointments that have already been pushed back. Seriously? In two weeks you haven't tried to come up with a solution? Like, say, CONTACTING the clients with upcoming appointments and advising them of the situation before they waste a forty-mile round trip and an unpaid day off work? Because of these delays I was unable to get an immediate denture and must spend between two and six months without teeth, unable to properly eat, barely able to talk, and embarrassed to be seen in public. And I was not offered an apology at all. The gal at the front counter shrugged and said "I don't know what to tell you." If she had been apologetic or caring and concerned about my well-being, I might have given them another chance. As it is, between the bad customer service and the poor hand-washing and some dirty-looking instruments, I'm happy to leave them a poor review, and I recommend that anyone considering a denture should not go to a mass-production shop that obviously does not care about the individuals they serve. The ability to get same-day dentures is not worth this. read more