Called Brad last year to snake out drain as it gurgled in kitchen sink when washer was draining…read more Did the job but at a cost of $160.00. A year later, same problem.Came out last week, snaked out same washer drain, charged another $160.00 but kitchen drain still gurgles. I called hI'm back unhappy and he advised it was probably a clogged vent on the roof. But refused to do it because he won't go up on a roof. Never offered any solution. Maybe he should retire if he can't navigate a ladder! Or a younger helper who would. Avoid this guy at all (steep) costs.

I call Brad at Bill's Sewer Service first. He has cleaned my sewers many times and does excellent…read morework every time. Now Brad has cleaned my bathroom drain for the first time and, as usual, did Grade A work. Also, I've needed difficult repairs along the way, and for those, Brad shows his engineering background and produces tidy, high quality fixes every time.

We've had a really rough week, and I can't express how grateful we are for the kindness we…read morereceived. Iran took the time to truly work with us instead of just seeing us as another job or dollar sign, he treated us like human beings. Both him and his co worker were incredibly polite, respectful, and well-spoken. It's rare to come across people who not only do their job well but also carry themselves with such kindness and integrity. In a stressful situation, they made a real difference for us. I would absolutely recommend them to anyone looking for honest, compassionate service.

We recently needed to replace our water heater for a much larger unit. I reached out to DJ and he…read morecame by the same day to take a look and provide me with different options and estimates. He was very professional and the price was fair. His crew came out the next day and completed the replacement. The crew was very friendly, professional and sanitary. DJ even showed up on the job to make sure everything was going well. Install went well and passed inspection perfectly the day after. We found our new go to plumber. Highly recommend their services!

We've done business with Custom Plumbing and Heating for years, from new construction to rental…read moreproperties and even our commercial buildings. They are always on time, professional and get the job done right the first time. Mel is always available to answer questions and stands by the work he does with integrity. There are a lot of plumbing and heating companies out there to choose from, don't make the mistake of going with the cheap guys, you truly do get what you pay for. Highly recommended!

In 2014 Custom Plumbing and Heating was contracted to repair a sewer connection at a home we were…read morebuying. In 2015 we discovered that the repairs were done incorrectly per inspectors and another contractor. We repeatedly contacted Mel Martinez, owner of Custom Plumbing, to correct the problem. He refused to return calls, emails, voicemails. He came on sight without identifying himself and removed, without permission, the faulty plumbing connections. We had the faulty work repaired and he still has not even bothered to return a call or email. Warning. You would be making a huge mistake to engage this company to do anything for you. Our experience is that their work was faulty, they don't stand behind it and refuse to communicate or make any attempt to correct the issues.

Called to get a quote on a replacement septic system for my home, A very nice guy came to my home…read morethe same day to look at my current system (I was impressed at this point), he stated that he needed to get with the owner to discuss the replacement system and that someone would call me in a day or two. One week later when I had not received a call with information I called the office left a message and never received a called back. Called another company and had a replacement system permitted and installed within 2 and half weeks.

Called this company to pump my septic tank and they CANCELLED 3 hours after the fact. I talked with…read moreScott and he really didn't care about leaving a customer high and dry when they needed this service! They have very poor customer service and are very very rude!! At least they could schedule me the next day since ahead of other appointments but they refused again to do so they said if they have time --Very bad company! Do not do business with these people!

BE AWARE!! If we…read morecould give zero star, we would. We had such high hopes from reading all the reviews. Unfortunately, All Out Plumbing and Mechanical missed the mark to do major work for sewer and pipe replacements. When we hired them to replace the new pipes, they didn't remove all the old pipes from the crawl spaces until we pointed out to them to have the old pipes removed. They also demanded payment right after they replaced the pipes without inspecting if the pipes were working properly. All Out Plumbing and Mechanical is a very bad company in NOT KEEPING a one-year warranty to inspect all plumbing works and redo camera video as their promise. When we contacted them a few months later regarding the one-year warranty, they kept pushing our appointment out... beyond the one year. They canceled our one-year warranty inspection appointment at the last minute. Many times to reschedule appointments a few more weeks out again and again... We were beyond frustrated by their many excuses on why they could not come nor follow through with their one-year warranty contract agreement. Likewise, they were unhappy when we tried to follow up on setting up an appointment. We tried contacting the owner but he ignored our letters... and, out of the blue, without communication and confirmation of any appointment, All Out Plumbing dispatched a technician to open an outline on our property and did a very brief camera of our line, without our knowledge (less than 15 minutes from set up to clean up before verbal exchange with tenant who did not expect to see All Out Plumbing with some device down the pipelines). Until today, All Out Plumbing has not release the follow-up video of our pipelines nor provided any recommendations. Anyhow, it is sad that we have to post this review since we do not want to say bad things about a company, but we feel obligated to share with the public that you should be careful if you hire All Out Plumbing as they are NOT professional and NOT trustworthy.

After Hour Call-Out, Ugh! I hated to make a call after hours but this company was on the beat! They…read moreresponded with no hesitation. Ron responded with a pleasant attitude and knew right what he was doing. Rightfully so, as a licensed plumber and contractor. Then at the end of the job the bill was not bad at all, even after hours. I highly recommend this company when the pipes need help.

I had somewhat of an emergency situation. I called and spoke with John. He took care of the…read moresituation immediately and did an excellent job. Highly recommended!

No avaliable staff for 3 days. Roto-Rooter cleared sewer line clog the same day in less than 30…read moreminutes.