John was absolutely amazing! We had an issue that he was able to troubleshoot and find the issue!…read more Very knowledgeable! Highly recommend this company!

Unsatisfactory. About two years ago my 13-year-old Cal Spa was malfunctioning and I called…read moreAlbuquerque Spa Repair. It cost about $1100, and took a few weeks, to replace the heating element and pump. I stopped talking at any length with the technician because he had a habit of lecturing in a condescending manner. The heating element has been fine, but the pump failed about four months after installation after vibrating loudly for some time. Because it was still under warranty, it was replaced, again after a few weeks, but the new one failed the same way after 18 months (out of warranty). After watching a couple of YouTube videos I learned that replacing the pump is not difficult, so decided to do it myself. I got the best brand pump available (Balboa, used by spa manufacturers, about $350), and some O-rings locally, and it went in fairly smoothly. I found that the pump was attached with two screws (should be four) and it was still using the original 15-year-old anti-vibration pad, which was old and hard, and I replaced. I do not intend to use Albuquerque Spa Repair again.

Everything was awesome! Communicate was timely and prompt. No BS and was flexible to get the job…read moredone. Service was quick, he was very knowledgeable and did everything he said he would. I will use Superior Swimming Pools going forward! Great service and great value for opening and cleaning up my pool for the summer season!

From the owner: “Superior” customer service with prompt response and communication! We will go the extra step to…read moreensure that our customers needs are met. Bringing back the true meaning of satisfaction guaranteed!

Hector took 4.5 months to get the correct circuit board, then I got temp senor and heater over heat…read moreerrors with the unit afterwards. After doing some digging I discovered he charged me $800 for a repaired, not factory refurbished, one or new like I was lead to belove did not return my calls when I first noticed the errors it started giving. I changed the temp sensors hoping that was the issue but it looks like the issue might be one of the previously repaired relays on the control board. I have used hector in the past, never had a bad experience other than communication until this time around.

Always great service. The quality of work is great and the price is not outrageous. Thank you so…read moremuch!!

I paid Valentine pools in January 3364.01 for a new diving board. At first I kept getting told that…read moreit had not come in yet. The I was told only part of it came in. Then Brandon the owner / contractor stopped responding. I have reached out several times. I suggest being very careful going into any contract with Valentine pools. Brandon offered to reimburse me 3 weeks ago. Pretty much the same as the original agreement. he has stopped responding. And no check received. I am not holding my breath. Brandon was aware I have grandkinds that want to use the diving board. He couldn't care less.

Do not use this company for your pool needs- Makes promises they cannot keep and work is shoddy -…read moreWill be fighting now for a refund- on work they promised and cannot complete and also closed pool last year and did not add any chemicals ........Now I am left with the clean up and expense -

We are newly in escrow. We had an important pool inspection scheduled and confirmed. They were an…read moreabsolute. NO SHOW, NO CALL. Three people from our team called and got no answer. We wrote an email, no answer. They never showed up and never called us back to inform us that there was an issue or have any explanation whatsoever. I will never hire these people again.

Destroyed my ozonator, by sending out inexperienced worker.Owner said he would look into it. He…read morenever responded.

Same problem. Never shows when promised. Never fixed leaks. Always finds excuses. Unreliable…read more Talks a good game but never backs it up with performance. Highly disappointed. Waste of money.Buyer beware

I was disappointed in his finishing the job. After he "fixed" the leak the tub was still leaking…read more He said he would be back and never showed. Had to call another tech.

Second year using Perfection. Was hard to find a company that was available for pool opening and…read moreclosing as well as weekly maintenance like Perfection. Claudia who does customer service is very friendly. Prices were comparable to the other 2 quotes we got.

The service techs are very unfriendly. The one that comes most frequently will not even speak to…read moreus and we have no way of knowing what he is doing nor can we ask him questions. They also sit in their truck in the driveway for about 20 minutes and then spend less than 5 minutes on the pool. The pool never really looks clean. I've tried addressing this with their office and they never return calls. Just really bad customer service. I think the guy that owns this is nice, he just has no idea how badly his family is running the actual business side of things.

A 6-8 weeks pool project has not been completed in 9 months. Does not meet industy standards. A…read morepiece of concrete broke of edge feel into water. Have not repaired drain tripping hazard after 9 weeks. They are ALWAYS to busy or tech is out of town. Not final inspection or owner came to property and advise employees to come and finish work. After last payment per agreement, he refused to talk to us. If you want a quality build pool and want to deal with someone who has integrity, and stands behind his work, DEFINITELY check with any other company and don't be fooled by false empty promises.BEWARE

Terrible experience. It's been over a month of me calling almost daily after a tech came to my…read morehouse to schedule the maintenance recommended. Once I finally scheduled he never showed up! They said he was out and would be over the next day. Again, a no show. I called again and they said they would get back to me by end of night. Never hear back. I've called multiple times since and left voice mails and never a response. It's been over a month now and no pool is green from needing part replaced and I've missed multiple days of work waiting for someone to show up. I will be escalating this to the BBB.

We have paid this company 20 k and they haven't done anything but dig a whole and they don't return…read morephone calls. It has been months with no contact.

I hired these guys to renovate my front patio and the backyard they did a beautiful job with the…read morewhole project and finished early before the holidays! I highly recommend these gentlemen they were very professional and reasonably priced Thankyou gentleman

Only person who answered in a Saturday!! Super helpful and I'm following his advice immediately!read more

We saw the Affordable Pool truck driving one afternoon and decided to call the company. We are so…read moreglad we did. Our pool is over 40 years old and it was in need of some work and help bringing it back to a higher standard. James stopped by to give us a quote which we accepted with some trepidation in that we have used a couple of pool service companies over the years that did not do what they said they would. Just the opposite occurred with Affordable Pool. James showed up when he said he would and got right to work. We are happy with the work performed at a fair price. We look forward to working with Affordable Pool in the future.