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    Atlantis Pool Service

    2.0 (14 reviews)
    Closed 10:00 am - 5:00 pm

    Services - Atlantis Pool Service

    Pool chemical testing and balancing

    Pool draining

    Pool skimming

    Pool winterization

    Atlantis Pool Service Photos

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    Recommended Reviews - Atlantis Pool Service

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    2 years ago

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    3 years ago

    Exceptional pool service!! The only call you need to make!!

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    Bluewater Pools - 6 months later. No Response.  No Final C/O

    Bluewater Pools

    (5 reviews)

    Business Parkway/Academy Acres

    Bluewater Pool came out and did a Wonderful job on our pool. From the design to the finished…read moreconstruction this was a very pleasant experience with this company. As we researched other local pool companies that couldn't come out until mid November to start construction Bluewater Pools had the manpower to come out and start immediately, not to mention they were reasonably priced. We're happy that we went with this company for our first pool, and I would recommend them in the future to anyone.

    Bluewater Pools came out to put in a bid for our custom pool request. Their pricing was reasonable,…read moreand within the first few minutes it was made clear the distinction between them and their competitors. We were very pleased with their attention to detail, making sure we knew all of our options and receptivity what our vision was and how to make that happen. As customers purchasing something as significant as a pool, we had many questions, yet there was never a time when question weren't responded to with the earnest desire to alleviate our concerns. They were always clear about what the next step was, how long it would take and were open to creative design choices/ changes. The finished product is the culmination of the positive working relationship that Bluewater Pools cultivates with its customers; the end result is a gorgeous addition to our home that is sure to be a focal point for our family for years to come.

    Bluewater Pools

    Bluewater Pools

    (18 reviews)

    Business Parkway/Academy Acres

    This is a very difficult review for me to write…read more I see the glowing reviews. I read them before we ever signed our contract. That's why we chose Bluewater Pools. We trusted them based on how well others appeared to be treated, how responsive they seemed, and how supported past clients felt. That's what makes our experience so disheartening. As new pool owners, we did not know how much water loss was normal versus a sign of a problem. Our pool was completed in late September of 2025, and we were only able to use it a handful of times before closing it for the winter. During that time, we assumed some water loss was related to normal use of the spa and spillway feature and relied on assurances that everything was working as intended. It wasn't until the pool and spa were winterized and no longer in use that we realized something was seriously wrong. At that point, the spa was losing nearly a foot of water every two days. This made it clear the issue was not related to use or evaporation, but an active leak. We tried to be patient. We tried to be understanding. As someone who works in new home construction, I understand better than most that things happen during builds and that mistakes can be fixed. What matters is how they're handled. Unfortunately, when we raised legitimate concerns, we were ignored, dismissed, or made to feel like a nuisance. We paid in full, in cash, and yet were treated as though we were asking for favors rather than requesting warranty support for a system that never functioned properly. After months of being told there was no leak, along with ignored calls and broken promises that repairs would be made, we finally hired an independent pool company. They immediately found multiple installation errors, including return lines installed upside down, no check valve between the heater and chlorinator (which had only recently been added after being forgotten), and cracked pipes caused by excessive glue during installation. These defects were actively leaking and were the direct cause of our water loss. We paid out of pocket to fix issues that should never have existed. The build process itself was stressful and damaging to our new construction home. A construction incident resulted in gunite and cement being sprayed across our property and neighboring homes, damaging personal items and window screens. Subsequent cleanup caused additional damage and repairs that did not match the existing building materials, including broken roof tiles. While some efforts were made to address these issues, including assistance with additional concrete, the overall experience left us feeling guilted for problems that were not ours to own. We were repeatedly told the company had lost money on our pool and that we received a "really good deal" -- a deal we were never aware of, as it was simply the price presented to us by the sales representative. What hurts the most is not that things went wrong. It's that when they did, we were not treated with the care, respect, or accountability that so many other reviewers describe. I keep asking myself: why us? What did we do that warranted being repeatedly ignored, spoken to dismissively, and left to fix serious issues on our own? Was it because they lost money? Because we paid in full, in cash, and our project was no longer a priority? Writing this review goes against my nature. I don't want to be "that person." But future customers deserve honesty. If everything goes perfectly, you may have a great experience here. If it doesn't, be prepared to advocate fiercely for yourself. I truly wish our experience had matched the many outstanding reviews we read. Sadly, it did not.

    We either had to redo our old pool or fill it in. Adam came out and beat all other quotes for…read morewhatever we decided. Finally we decided to fill it in. The crew was fantastic and did a great job. Always cleaned up and always professional. We had a huge pool, but now we have a huge backyard. Thanks Bluewater

    Albuquerque Pools & Spas - Pool pump - I'm not a professional but water should stay in the pool right? That top should seal?

    Albuquerque Pools & Spas

    (32 reviews)

    Business Parkway/Academy Acres

    I hired Albuquerque Pools & Spas because I bought a house that used them in the past. The previous…read moreowners raved about this company and swore they were the best in town. After working with them last season and now the begining of this season, I am a believer. Brad replaced the pool liner. The job was done so professionally , and I would not have believed that a pool could be so beautiful. We hired them to shut down our pool last year and they were so professional, with helpful information ( we are first time pool owners and know virtually nothing). Dave took the time to make sure we understood as much as we could absorb. We hired them to open our pool up this spring. They were very understanding in explaining why they don't recommend this or that and why we should buy certain things. They even told us how to buy them on Amazon to save money ! What kind of pool company actually tells you where the deals are rather than selling them to us at a markup ? I have to replace a winter cover for this pool. I have gotten the quote for the standard replacement and the upgraded replacement. Then I checked prices all over town and was shocked at how well we are being treated by Dave & Brad. The price and quality is great. After this season I will have to replace the summer solar cover. Albuquerque pools told us how to buy the items we need from Lowes and cut it ourselves. wow. I am so grateful we followed the previous owners advice ( locals who have lived here for decades ) and hired Albuquerque Pools and Spas. ps, the reason that this company is so busy and sometimes has a hard time getting back to all the calls that come in is because they are awesome and sometimes get swamped taking care of customers. They are honorable and their customers wouldn't go anywhere else, even if they have to leave a message more than one time. It's worth it.

    Destroyed my ozonator, by sending out inexperienced worker.Owner said he would look into it. He…read morenever responded.

    Atlantis Pool Service - poolcleaners - Updated May 2026

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