Fantastic experience. I had an emergency situation with my water main (complete water outage). From phone call to fixed is less than 3 hours. Polite, professional and excellent value for the quality of work that i received. Thank you Kip! Your Biz card is on the top of the list! read more

I called affordable at approximately 9 o'clock this morning and by 10 o'clock they had a plumber at my door, the plumbers were prompt they soaked up all the water from my leaking water heater, fixed the issue and locked up my house because I had to go to work. I would definitely recommend this five star plumbing service. read more

Have used them a few times in the past and received excellent service. Today, not so much. We needed 2 toilets set, a leaky tub faucet repaired and 2 outside drains cleaned. The lead guy was totally unorganized and didn't appear to know what he was doing. He was attempting to repair the leaky tub faucet and forced the knob too far to the right, which in turn put pressure on the valve, breaking it and causing a leak. He then tried to blame it on whoever installed the tub and pipes. We were told the only way to fix the problem was to replace the entire faucet/knobs/valves. The quote for a simple, basic faucet was over 500 dollars. He had to cap off the pipes so we could turn the water back on but we cannot use the tub until the faucet is replaced. There was an issue with the drains outside but it was not their fault. For two toilets to be set, an attempt to clean two drains and breaking a valve and causing a leak, we were charged 500 dollars and we still have to replace the faucet. What they were here to do shouldn't have taken 4 hours, maybe 2 max, especially with 2 people working. On a positive note, the man who was working with the lead guy was really nice, knowledgeable and extremely apologetic. The owner has been the one to respond to our calls in the past and is awesome. To say we are frustrated and disappointed today is an understatement. read more

Great customer service goes a long way with me, really. The plumber just left, my previously-tidy bathrooms and kitchen are all slightly disheveled, I'm a hundred fifty bucks lighter in the wallet, and the first thing I wanted to do was come write a great review of these guys. (It's not a wreck in here, I swear... a couple of things from under the kitchen sink are now on the counter, the toilet brush thingy is still pulled out and the bath mat is still jammed out of the way, and the towel used to mop up some of the water is still on the floor. Very small potatoes, considering what it COULD have looked like, haha.) I've used Affordable Plumbing a few times in the past, and each time has been the fastest in-and-out that I've ever seen. Their hourly rate has gone from $85 to $125 over the past several years, but that's to be expected really, especially considering it was a one-man show at $85, and the last two times he's come he's had a helper with him. Not to mention the fact that the cost of everything has completely skyrocketed lately. In the grand scheme of things, I'd rather pay $125 for one hour and two people, than have to go into a second hour with one guy. Following my convoluted math logic here? Today I had a rather substantial laundry list of things that needed to be taken care of. The toilet in the back bathroom needed a new wax seal, the front toilet required a Crazy Magical Formula of holding down the handle the Exact Right Length of Time that only I can effectively reproduce at will or it wouldn't flush, and the faucet in the kitchen has decided we didn't really need to have a full stream of hot water after all. Do you have any idea how long time goes by when you're trying to wash dishes and you're waiting for that trickle of water to actually get hot? I DIE. We had an appointment for 3pm and the guys were early, which was just fine by me. I told them about the two toilet issues, and asked if it would be more cost effective to just replace the toilets because I wasn't sure how much parts / labor would be for the wax seal especially. Yeah, that's right... I actually put spending a bunch more money on the table, and here's the kicker -- was told no by the plumber. He said the parts were super cheap and told me it would probably be around $300 parts and labor for a new one. Cheaper? Yes, please. :) He got to work on the front bathroom and put his assistant to work on the wax seal in the back with a quickness. My three year old was all about it... wanting to watch and "help" with his little plastic Black & Decker tools (shockingly, he did not break out the little orange hard hat, haha)... getting all underfoot and I'm being a total nervine momma, telling him to stay out of the way about three times in twenty seconds. The guy (I can't believe I didn't get his name. AGAIN, ugh! I think he's the owner, though, he's been "the guy" that came every single time I've called them) was super nice and said he wasn't in the way, and even LET HIM HELP with some of the stuff he was doing. That alone earns some huge points in my book, you know? They get done with the toilets, ask if there's anything else, and like a total flake I say "no, I think that's it!" with a huge grin. He sits down with the paperwork to get an invoice written out and then asks me about the kitchen sink (which we had mentioned when we called). Thank goodness he had it noted somewhere and saw it, because I had already completely forgotten about it. They got to work on that and got it fixed super quick as well. All told, they were probably in and out of here within the course of half an hour, maybe -- MAYBE -- 45 minutes. Way to maximize your profit, guys! *laughing* Seriously, though... they could have very easily loafed around and taken their time, spent two hours and doubled their money. Or neglected to mention the kitchen faucet and then come back for another service call fee when I called again to get it fixed too. I've heard horror stories about service guys taking advantage of the fact that the chick doesn't know anything about whatever they're doing (not completely accurate in this case, for the record, haha), but I've never gotten that feeling from these guys, and it's always been me without a Big Strong Knowledgeable Man around somehow. In short - these guys have always worked at lightning speed, have been completely up front about what they were doing, have suggested less costly ways to do things (like the washing machine drain issue we had a year and a half ago), actually let my kid help out and do stuff, and... well, he just seems like a Nice Guy, you know? Sold. And highly recommended. :) read more

True to their Name, FREE is definitely AFFORDABLE. I called several companies for estimates and these guys not only responded BUT didn't charge me for what was out of their scope of work. They even offered me a referral for a company that works on Jacuzzi Tubs. They went into the attic, found the problem, and recommended a solution. In and Out service! I will definitely call them again if we have a normal plumbing problem. read more

Excellent service, they showed up on time, helped me with the warranty on my water heater and installed it in a clean and timely manner and took the old one to dispose; they were knowledgeable and courteous overall a very good service experience. I would definitively recommend them. read more