Terrible service, the owner was VERY demeaning to my wife when she asked a couple of questions…read more They were incredibly overpriced

Honest, fair and trustworthy service. I've used them for years and the work has always been…read morecompleted for a fair price and in a timely manner.

I've been going to this garage for the past four years for routine maintenance and state…read moreinspection. They've never failed to be cordial, honest and prompt in their work. And their prices are very competitive.

I first came here 5 years ago for a second opinion after Mazda told me I needed a new transmission…read morefor my 5 year old car that was JUST past the warranty. Waterlick drove around with me and agreed with the assessment. They said they could do the work but really encouraged me to call Mazda again and have them own up and cover the repairs at the dealership. I took their advice and Mazda finally did take care of it all. After the warranty on the new transmission ended I left the dealership and have been going to Waterlick ever since. They are quick, efficient, and friendly. I also really appreciate the time Dave takes to educate folks. If there's a problem that needs fixing, he will walk you out to your car and show it you. I also always stay and wait on my car so I sit in the waiting room a lot and I hear him calling folks saying, why don't you come back down and let me show you what I'm talking about. As a fairly new car owner, it gives me a lot of confidence in him and in me as I learn new things about my car and caring for cars. I recommend this garage to anyone who's looking for a trusty, reliable, and locally owned car garage!

Stopped by this new Forest, VA tire and auto repair shop located near the intersection of Forest…read moreRoad and Perrowville Road (behind the Sheetz) at the recommendation of my father in law for a check of a tire that was not holding air. Every interaction with the staff (Tori and Claudia) was professional and courteous. They worked with me to fit me into their busy schedule and kept me posted with updates and really went the extra mile to address my concerns. One such example is that after they did not find a leak, they offered to check it again the next day to make sure they did not miss something. When their tech did not find an issue, they filled my tires and did not bill me for any of the work he did. You can't get a better deal. Great business with great customer service. Totally recommend if you are in the area. Though not from the area, will go back if needed in the future.

First time I went there it was wonderful. Good repairs at a good price. Then downhill each time…read more Took my girls van for 2 repairs an inspection and some wipers and an oil change. $400 seemed reasonable. Didn't do inspection,only one repair and to top it off took 4days longer than they said they would. Said they were too busy, yet they had ample time to swipe a visa for the full amount. My ride had a repair 2yrs ago and now needs same repair again. Found out the workaround they used and they overcharged by $100

These guys are the best! On a road trip to New Orleans, the…read moreAC in my 2004 Toyota Corolla stopped working in the middle of the day and 95 degree heat. We stopped in Roanoke, thinking that one of the many dealerships could help. Though Toyota was open until 7pm, they wouldn't even look at the car, nor would anyone at Ford's "express" service. It was Friday, May 31st, nearing 5pm. I had to be in NOLA the next day to start at my new job Monday. I googled auto repair and found Tri-City. We rolled into the driveway just as the workweek was ending, but Derrick kindly said that he would take a look. He and Les got right down to work and did more than take a look, as the problem did not readily present itself. We sat in the AC while they tested everything, finally figuring out that the AC compressor was broken. Though the day was well over and they were both driving to Richmond that night, Derrick recognized the bind we were in and kindly offered to fix it that night. He ended up having to drive to Salem to get the part, but they worked quickly and we were able to leave by 7pm. Their price was fair and they could not have been nicer. They really saved the trip (and my first week at work!). These guys are professional and honest--if I lived nearby, I would always take my car here.

I have used Jiffy automotive repair several times in the past two years first bill was 2,400.00 was…read moresatisfied second was around same price to fix old truck up did a great job this past Monday I dropped my truck off for inspection and oil change inquired couple days before to get a quote on replacing my smog pump there price was almost 400 with inspiration I told Barry I would have to wait week before they wanted 700.00 to replace water pump and alternator so found a garage to replace water pump for 220. And alternator for 150.00 big difference in price also the smog pump replaced for 225.00 at same garage anyway they rejected my truck for mirror and battery hold down bracket also inspected paper said brakes that they already replace last visit when I picked truck up brakes weren't on paper no more bill was 241.00 for mirror and inspection oil change charged me 70.00 dollars labor to take two screws out of mirror I fell like they screwed me because I didn't have the other repairs done there they have lost a good customer for not just my own vehicles but others as well that I have shared this with very disappointed with the way I was treated have spent over 6000,00 dollars there what comes around goes around Bryant P.

Excellent shop for auto maintenance and repair. I've had them do all for routine maintenance for a…read morecouple of years in addition to special repairs. Very friendly and straight shooting staff. Willing to provide multiple options if cost is a concern. Scheduling is good, never have to wait excessive time. Comfortable waiting area with decent wifi. Nice to have a dependable garage close to my house.

My son needed brakes badly. They were so nice and worked us in to their busy schedule. They were…read moreaccommodating, friendly and honest. They did an excellent job and treated us like we were family. The price was fair and they did a thorough job. We will use them for all future automotive work. They did the work as promised and reached out to us when they ran into an issue. Couldn't ask for a better service experience.

Trustworthy, honest, helpful, answered all my questions and willing to explain things to me, fairly…read morepriced. What more can I say? Timbrook will now be my go-to for the rest of my Lynchburg life! As a female who doesn't know cars, I'm always afraid of who might try to rip me off. No worries here. Female-owned and genuine care for the customers, as well as patient and helpful mechanics. Can recommend!!

The best people giving the best service. They can fix things that the dealer can't fix, fairly…read morepriced, fixed right the first time.

Great service, honest people, upfront pricing. Would recommend Hammersley and Joe to anyone!read more

Absolutely the best! I researched, spoke with many engine mechanics, got quotes that were so high I…read morecould buy a hoopty. The work on my engine solved an issue with Jeep rocker arms and lifters ( a common issue) I am so pleased with price, service, professional attitude, yet so friendly and itemized invoice. I plan on returning. Thank you LYH & Joe

I started bringing our automobiles based solely upon the recommendation of a dear friend I highly…read morerespected & trusted. The owner and chief mechanic, Joe & his crew of mechanics are excellent at what they do. One thing that immediately stood out to me was they do everything with integrity, which is highly missing in the Automotive world, from sales to maintenance. The folks at LYH only recommend what the customer's automobile needs and not upsell you on unwanted services that Auto Repair places are notorious to do, especially manufacturer Dealerships. I have personally sent many local customers here because you get what you pay for! I have encouraged my son who has just started to drive to bring his vehicle here to get serviced and to trust their advise. Interesting LYH name comes from Joe's love for all things planes. He has an old plane sitting in the garage that he is hoping to fix up! I highly recommend this Auto repair shop for all your automotive needs!