Joey Tucker was fantastic. He was very kind and helpful preparing the services we needed for my…read morefather. If using Milward, be sure to request him.

Great people. We were very pleased with the funeral director Ray Hardy 859-252-5433. He was helping…read moreus and advising us like a very informed friend would. We were pre- planning both of our funerals. I am writing this unknown to Milward. I am a veteran and Mr. Hardy knew all about what to expect with Camp Nelson funerals. No up-selling just the facts. So pricing was fair and you choose the package that suits your needs. Casket cost seems to have the greatest room for savings if you don't forget that you are going to bury it not drive it around town. Mr. Hardy said he would meet us at any of Milward locations so we chose the North Broadway facility because it had the most caskets on display with pricing and descriptions attached. There are wooden and metal caskets. Research whether a gasket is important and the importance of the thickness (gauge) of metal caskets. It will help you choose a casket. Mr. Hardy was a good person.

One, two, 3 strikes your out. My family has been having funerals here for as long as I've been…read morealive. My stepdad passed away and we met with a very nice man named Travis here. He was super nice and helpful but when it came down to the funeral, it just wasn't worth the money. My sister had, had her husbands funeral here 4 months prior to that and was less than pleased. Anyways, my mom passed away and I immediately chose Kerr Brothers. We met with a nice gentleman name Trevor. Come the day of the funeral, I dealt with a man I had never met. I asked him if my mom looked good because I chose to see her at the funeral home as opposed to lying in her bed. He told me he thought she looked good. When we went in for the private viewing I was mortified. My mother looked like a melting snowman. He make-up and lips were awful. She had blood running out of her mouth. It looked nothing like her and she would have been very upset allowing people to view her like that. Also, she didn't have on her scarf so we could see all of her chest which was purple. I asked about the scarf and why the slideshow wasn't playing. I was told both the USB and the scarf were in the bottom of the casket, and we were asked to leave the room while they got it. Why did we have to leave? It makes me wonder if they cut her legs off to fit her in in the casket. Anyways, I chose to close the casket as she was in no viewing condition. Many people were upset about not viewing her so they could get that closure. So was I, so I couldn't blame them. We went on with the funeral. A few days later I met up with Trevor about my disappointments. He said they would take off the prep fee. That's great, but what about the viewing fee? She wasn't even viewable?! I guess something is better than nothing? Although I feel morally that they should have done more. I can't unsee the things I seen. I can't take away grief. Well, they got paid. I was going to pre-strange my funeral there but def will be taking my large insurance policy elsewhere. Goodbye to Kerr Brothers.

My mother passed away early this morning. I had a call from Kerr Brothers by 9:00. They met me at…read morethe nursing home to collect my mother's body and I had an appointment at 1:00 to make arraignments. By 2:30 we had times, clothes, minister, music, opening & closing, obituary, flowers, and literally everything wrapped up. In fairness, we are long-time Kerr Brothers associates. They have always been very good to my family and my wife has made me swear an oath that if she goes before me, I will take her nowhere but Kerr Brothers. When my Brother dies in 1979, Kerr Brothers was there. When my dad died five years ago, they were there. And this morning, they were there. The gentleman who met with me today said he would be there all weekend if I needed anything. I remain a Kerr Brothers fan. Never been to a funeral here where the family was not very pleased with the choice.

Friendly professional staff. They were able to meet our immediate need. Very reasonably priced.read more

The staff was extremely professional and handled my late father's arrangements with warm,…read morethoughtful attention to detail and care. Jessica, E.J and Elliott helped make a difficult process more bearable. They came recommended by Bluegrass Care Navigators and I can understand why.

Smith and Smith Funeral Home provided EXCEPTIONAL service to my family recently when a loved one…read morepassed away unexpectedly. In particular, Omer Cowherd, who I believe is the manager, went above and beyond the call of duty. He was sympathetic to our loss without being patronizing or cliched. He listened to what we wanted and worked with us to stay within our budget. He was extremely available and responsive to all our queries and promptly provided answers to all our questions and solutions to any issues. He helped us obtain the death certificate and report the loss to the appropriate government officials. This may be a standard offering with all the funeral homes, I'm not sure, but it sure did seem like a value add at the time as we were somewhat overwhelmed by all the things we thought we had to take care of. Mr. Cowherd was very professional but also came across as very personal. He seemed very genuine and sincere. The quality of his work was above reproach and our loved one appeared very natural as if he were sleeping peacefully. I wish this site had more stars to express how highly I would recommend this establishment and Mr. Cowherd. He surely deserves at least 10 stars!!!

Fender Funeral Services is atrocious! My mother in law died in mid-Dec in hospice with an attending…read morephysician and over 2 months later we have have yet to receive a death certificate. After vital statistics getting involved it was determined that Mr Fender never submitted the paperwork to the State of Kentucky. We live in Vermont and my wife was down there all alone in the worst situation of her life and I feel he figured out of sight out of mind when she was at her most vulnerable. We are facing financial repercussions due to not being able to file her D.C. with a few agencies. Instead of making this easier after the death of my beloved mother in law he's made this nightmare worse. Shame on you Fender Funeral Services and more importantly SHAME ON YOU personally Mr. Fender for avoiding the dozens of phone calls made to you since late December.

From the owner: Fender Funeral Directors provides affordable funeral packages in the Lexington, KY area. Call today!read more

My husband died suddenly in an automobile crash on 2/10/26. He had prepaid and prepare pd for his…read morecremation 13 years ago. My son, his wife and I met Rob at Clark Legacy for the first time the next day. There are no words to express how gracious, caring and wonderful they were. I can never thank them enough for their professionalism, kindness and dedication they showed us during this time. Thank you

I want to thank Rob and Teresa for all their kindness and support in helping me navigate the…read moreplanning of my husband's celebration of life ceremony. They were there with me every step of the way and quietly answered all my questions. I'm sure I must have called often to get their advice about some aspect of the ceremony, and they always called me back promptly with the info that I needed. The celebration went flawlessly and we were able to live stream parts of the celebration to friends and relatives who could not attend. I highly recommend Clark Legacy Center as a venue for families who are in need of their specialized services. Betty Stegall

They took extremely good care of my boxer when we lost her a few days ago. They were also very,…read morevery nice despite the fact that I was nearly hysterical by the point we made it to them. They were able to make me several ceramic paw print keep sakes as well as an ink paw print I plan to make into a tattoo. Know also that if you call ahead of time they'll make special arrangements for you if you want. My sister used them years ago and also had a good experience. My urn and my dogs nameplate are very high quality

This place is terrible. Our son died unexpectedly, and we chose this service based on the reviews…read moreand price. Our son was cremated in February 2022. In the beginning, everything went well. The problems arose when we went to pick up our son. We had an appointment, and the person did not show up until 1 hour later. Today is June 9, 2022, and we have yet to receive our son's death certificate. I had to purchase one from the state of Kentucky because we had to settle his affairs. The most important being monthly benefits for our son's 3-year-old daughter through Social Security. I have contacted Layken and have not received a response. After talking to the deputy coroner, she informed me that others had had the same problem. As soon as I can find the correct person to report this business to, besides the Better Business Bureau, I will report this business. Very disappointed and do not recommend this business. I wish I had gone to Care Cremation and paid the extra $200. When something is unexpected, not everyone has tons of money lying around. The price was the only reason we chose this place. We should not have had to wait for our son's ashes. We are devastated at our son's loss, adding more pain to what we were and are experiencing.

They always treat the family like it was their family member with upmost repects and kindness.read more

Our family recently used Milward for the passing of a loved one. We were absolutely impressed with…read moreDan Hanshel and his team at Milward. They made everything go very smooth. They were there for great support and really took care of us. The Trend Blvd location was gorgeous also. Even amid the covid pandemic, they made sue we were all safe and protected. I would recommend Milward Funeral Directors for the loss of a loved one!

Went to see my husband on Christmas and this is how the plot right in front of him looked. the…read moreexcuse was a change in management and maintenance crew. The manager wouldn't even speak to me, sent the office lady out to talk to and refused to give me email or phone number to there Corporat. She said she didn't even know it looked that bad! She also walked over to look at the big whole where u can see the person vault! This is devasting! Who wants to leave there loved ones in a place that obviously doesn't care

I couldn't have been more satisfied with the service that Ashly provided. She was very informative…read moreand patient with my family. I felt blessed when I first met her. My sister is now in her resting spot and I appreciate everything Ashly suggested. Thank you!