Brian The HotTubMan is amazing! My older model hot tub had been out of commission for years and he…read moremade it like new. Cracked wet ends, dead pump and control panel. He helped me assess whether it was more cost effective to repair or replace. He came out, fixed everything up and the total came in below estimate! His troubleshooting is incredible. When a later problem with the lights watchdogged the control board he diagnosed the problem to a single fuse over the phone. He sold me the fuse and showed me where to install it. The whole problem was found and fixed in the same day. Brian is smart, efficient and dependable. I highly recommend The HotTubMan!

I am incredibly impressed with Brian the Hot Tub Man. Extremely conscientious, great service, very…read moreeasy to work with, and good prices! We asked him to replace a jet in our Jacuzzi bathtub: he communicated with us the status of our special-order jet, evaluated pictures of the work area, and told us when he would arrive. He arrived on time, got straight to work, and did a great job. He charged us *under* his quote! The repair worked perfectly, and looks like it will last for years. A day later, I had a follow-up question about an unrelated issue with the tub. He responded to my text within minutes and even talked on the phone! Outstanding. I know who I will call when I want a new Jacuzzi tub.

Just had my hot tub serviced again. Amazing service from Michael. He's been amazing for the past…read morefew years

I've been having trouble keeping up with the upkeep of my hot tub for ages. After staying on top of…read moreit for a while, I'd eventually get lazy and end up having to drain my green pond and refill it, which would take hours of my life. I heard about Michael and his crew from a friend and was hesitant to take the plunge to have someone manage the whole thing but am I glad I did! Michael and his guys are knowledgeable, transparent, attentive and most of all: professional! They fielded all my questions in a respectful and friendly manner, broke down what every part of the service they'd be providing and have been on top of it since I've started working with them. Wish I had found them sooner!

Couldn't ask for a better pool company. Best communication and service in the area! Thank you!read more

I really cannot understand all the 5-star reviews of this company. Maybe their pool service is…read morebetter than their spa repair? After reaching out to the company, Frank Memmo responded the same day. Off to a good start! Or so I thought... I informed him my control board got fried where it connects to the heater. I sent him pictures of the bad board showing the burn marks, the make/model of my spa, and the make/model of my control pack. We arranged a time the following week for him to come out to perform the $175 diagnostic visit. When Frank and his helper arrived at my house they inspected my spa pack and saw the same thing of which I sent pictures. I tried asking questions to see what my options were for replacement, but they were met with dismissive comments and rushed responses. Frank took a couple of pictures of the control pack, although they were the same ones I sent him, and assured me he would come up with an estimate within a few days. After less than 5 minutes, their $175 diagnostic visit was over. I hadn't heard anything for 12 days so I reached back out to Frank to see how my estimate was coming along. He indicated he had been exchanging emails with his distributor regarding the new control pack. Frank informed me the replacement pack needed a 4-wire system, but I had a 3-wire system. I wrote back showing him a picture of my 4-wires going into my current control pack, although he already had this picture twice before. He then sent over a quote which included a 4-wire pack, but a 4kw heater instead of a 5.5kw heater like I have on my current control pack. Although the 5.5kw heater pack is no longer available I would have had no idea until it was too late and already installed. If you intend to hire this company to do any kind of repair work make sure to do your own research! Buyer beware...

Great service. We use this company often for our hot tubs at our vacation rentals. Never…read moredisappointed.

Let me begin by saying Tim is wonderful! I called Total Spa after i had another spa repair come…read moreout to take a look at my spa - the reason for the call was that the black hot wire kept tripping the breaker when connected- the "other" company came out right away and after about 10 minutes said to me- Ma'am im really sorry to tell you this but you have a bad circuit board" said i would need to order the part myself due to they not being a master spa dealer- I said ok- immediately ordered the circuit board (670$) and i called the "other" company and told them i ordered the circuit board and that it was expected in 2 days. They then told me i needed to drain all the water out in case we get another cold snap and that they really couldn't tell me when they could come out to install due them being very busy. Told me to drain the water and use a wet vac to get as much water out of the tub as i can- so i proceeded to do as directed, that night i got to thinking about it and just had a bad feeling, so in the am i immediately started looking for a 2nd opinion. That is when i found my life saver Tim- called him- he called me back the next day (friday) and i told him what had been told to me- he said that doesn't sound like a bad circuit board and said he could be out that following Monday- Tim came Monday and within 10 minutes found the problem- just sound bad wiring from the electrician, he fixed it! I am so thankful for Tim! He is very professional, and honest. If i could give Tim and Total Spa 10 STARS i absolutely would! He is your guy for Total Spa Repair! Very Satisfied Customer, Jill J. in Hagerstown, MD

I've used Clearwater for 3 years to open and close my above ground pool each year…read more It's been awesome! They are great to deal with. They do book up ahead on appointments, but you go into this knowing it. So I have an appt on my work calendar to call them in April to schedule the opening and in September to schedule the closing. Works like a charm.

So Again I'm leaving another review for CLEARWATER SPA & POOLS OF BEL AIR MD…read more whoever came to clean my pool today didn't vacuum it to waste like I told them to so now the pool looks worst. I know they didn't vacuum to waste because the water was hirer then it was when he first got there bc I had the hose in know it would lose water if he vacuumed to waste. You need to send someone who knows what they are doing not someone who thinks they know what they are doing because I know the person who came to clean my pool was new last year so he still needs more training to be cleaning pools on his own. This is ridiculous. I'm spending all this money for what to have my pool green coming up to a month bc it's gonna at least take another week to clear this up. I'm unhappy with you guys and I'm not going to use you guys if my pool is still green in 2 weeks this is HORRIBLE CUSTOMER SERVICE OMG!!! You really need to treat your 20 year customers a lot better than this!!! And Thank You for ruining my weekend ...

Ryan is the best, he is great at what he does but he is just so nice to work with too. We were new…read moreto having a pool this year and the one we started with was literally a swamp. He took green to clean to a new level staring with the bullfrogs and tadpoles. He did it all so quickly that we were able to enjoy the pool all summer. Thank you Ryan. I would recommend you to anyone.

From the owner: Reliable, hassle-free pool and spa repairs. Heaters, pumps, filters & more—done right the first…read moretime. Fast diagnostics. Fair pricing. 5-star service. Call now to book your service!

Excellent response time to "emergency" message !! Mac was able to talk and text me through a pump…read moreand filter problem w/o charging me !! HUGE help during prime opening season. Will not forget his calm efforts and expertise in help me fix the problem ! Cudos Summit Pools - especially Mac !! Thank you for being there !

Where do I begin, but to say that Summit Pools was amazing to work with during my difficult above…read moreground pool nightmare. The liner started to come apart on my 2009 Johnny Weissmuller pool. The team came to look at it and discovered that the wall and skimmer were corroded and needed to be replaced. They got right to fixing it during scorching heat. It took two days but now it looks gorgeous. I definitely recommend Summit Pools.

Gotta say, I was a little disappointed in my service this time. They left a piece of my ladder off,…read morethey didn't put away my drainage hose and they didn't sweep the stuff that came off my cover around the perimeter of my pool. I feel like I definitely did not get my money's worth at $350.

The service , support and professional work is honestly unbelievable! I went from countless hours 2…read moreyears ago on keeping my pool clean to next to nothing! The best.

3 of 4 outlets in my garage suddenly went out. Checked fuze, no issues. Not looking forward to…read morebuying circuit meters / troubleshooting myself so called HE. They were booked solid - but he listened to my issue over the phone and gave me some troubleshooting ideas to include it is "usually a GFCI somewhere that got bumped and tripped that is causing the problem". I asked if that doesn't work, any recommendations for a competing electrician - provided with no hesitation. Before calling the recommended competitor, I found the offending GFCI (second floor bathroom - who knew??!), reset it and all good. So I never actually used them - but they will be my first call when I actually need an electrician. Though I think I know why they were booked solid.

So thankful to have lights again! Bob and Shane did a great job getting as much done as they could…read moretoday. We had disconnected knob and tube which was out DIY mistake. They came out assessed the work and were willing to work with my budget. A can of worms to say the least. They were able to get the first floor working and I got a dedicated outlet for my ac so I am very pleased. They even cleaned up after themselves.