Office staff have been very unhelpful while trying to schedule PT appointments. They aren't…read moreresponsive to voice mails and refuse to check to see if they received the referral unless it has been 3-4 business days. I haven't received treatment yet but if it wasn't for the fact it's the only location nearby covered by my insurance, I would be going elsewhere. Update: they cancelled my appointment the day of saying they need something different from the specialist referral but have not responded to let me know what is specially missing from the referral. I give up and am not going to go there for PT, I will do it on my own.

Beware of delayed billing from this company. I had treatment over 3 years ago and according to all…read moremy bills, I was completely paid up. 3 years after treatment they are sending me bills claiming I owe hundreds of dollars that they claim insurance is not covering. How did they not know this 3 years ago when I was being treated and paid my portion every visit? Seems like fraudulent billing may be happening. Buyer beware.

From the physical therapist to the assistants and receptionist, everyone is friendly and welcoming…read more The physical therapist I saw was young but seemed very knowledgeable and caring. As other reviewers have said, paitents typically see the physical therapist only for about 15 minutes in a one hour appointment, the rest being spent doing exercises with assistants. But the cost of $190 is correspondingly less than most physical therapists charge for a full hour, so a course of therapy is more manageable cost.

First off, the actual PT I had was kind, very smart, and good,…read more but...on the third session, I got to spend barely 10 min of 45 min session with the actual PT. She walked off and helped two other people in a cavernous hall everyone gets treated in. Talk about shrinkflation. They charge 190$ per session. The rest of the session was spend --10min with a heating pad, and the rest with a PT assistant who looked like a high school kid with a big smile, but who doesn't seem to pay attention to detail nor seems to be medically trained. It seems a medical factory model. Perhaps this is the only way to be profitable these days, but I felt ripped off.

For physical therapy, Ken is great. Whatever the issue with my shoulder, he was able to point me…read morein the right direction and alleviate any discomfort that I had. On the office front, they said that they accepted anthem blue cross, but my insurance denied it. So I wish they could've properly confirmed before booking a few sessions

Excellent people, excellent work! They take the time to understand what you need and how they can…read morehelp you.

This is an overdue review. Julie is an ANGEL in human physical therapist form. Her office space is…read moreclean and comfortable. Her bedside manner is attentive, knowledgeable, welcoming and "goal"-oriented (she wants you to get better asap!) I went to Julie for mysterious bladder symptoms in 2020 that I suspected were endometriosis symptoms. The various doctors were unable to relieve the symptoms or confirm the cause. Julie did both. Julie treated me for these endo symptoms. I had been experiencing extreme recurring bladder pain for about a year when I went to her. After 3-4 pelvic PT sessions, my bladder pain completely resolved. I did not experience pain for another 2 years, and that was because I went off birth control and my endo got worse. I went back to Julie 2022-2023 for endo symptoms (bladder, bowel and ovulation cramping pain) and infertility. Once again, Julie helped reduce my endo pain significantly. I believe our sessions also improved my body's state for getting pregnant. Above and beyond her PT care, she was incredibly supportive during the particularly vulnerable experience of infertility.

I have suffered from IC/painful bladder syndrome for a decade. I have been to 4 urologists and some…read moreof the treatments gave me some relief; however, they were only treating the symptoms. After my last botox treatment in June, my urologist brought up pelvic floor physical therapy to help with the pain and near-constant spasms. Thank goodness I chose Julie from the list of providers in the area! After one session, I had a pain-free day! And the days following were less painful. I finally feel hope of being pain-free at some point. Julie is kind, empathetic, and professional. She really listens and asks great questions. It can feel like "TMI" but the more you share with her, the better she can help you on your healing journey.

Laurel was amazing! We met with her in preparation for our son's ACL surgery. Laurel got us right…read morein, her onboarding was super streamlined by filling out online paperwork with ease and she sent detailed instructions about how to locate her space. Speaking of the space - it is within a dynamic gym where there are athletes of all ages working out, rehabbing and socializing while good music plays. Laurel made us feel comfortable, especially our son who is quite nervous about his surgery. She made sure to focus on his physical recovery and also his mental health as he prepares for a long recovery. She gave practical recommendations based on the tests she did and had advanced knowledge of his specific needs and best practices. My son felt motivated when we left to do what he needs to do to prepare for surgery. I definitely recommend Bay Laurel's practice.

Dr. Laurel is exactly who you want on your side if you're recovering from an injury and want to get…read moreback at it, fast and safely. She's athletically-minded, and has a keen sense for how to motivate and educate those of us who've managed to injure ourselves - AND she's obviously adept at getting healthy people stronger too; a good reminder that good PT isn't just for the bad times. Highly recommended, especially if you're an athlete looking for someone who understands you at a fundamental level.

I had a fantastic experience at Advanced Physical Therapy treating a partial elbow tendon tear. My…read morePT Dr. Julian was excellent -- he accurately assessed the injury, set realistic expectations for my recovery timeline, and perfectly paced the treatment to ramp up as my tendon healed. When setbacks occurred, his ability to pivot and adjust tactics was spot on. Additionally, Brian was a pleasure to work with for the strength training portion of my rehab. He was super supportive and incredibly attentive to my form and weight progression. Overall, I'm very happy with my recovery and highly recommend the full APT team.

This is strictly based on the no show fee of $75! I had a personal emergency and called in that…read moremorning. The receptionist did not mention the fee at the time of my call. If she had I would have come in because $75 is a lot of money! I was just asked for the money while leaving my appointment just now. Clearly they could care less and just want the money.

10+ years ago I saw Erica to treat a back injury. My case was complicated by a spinal cord injury…read moreI'd had in college. As others have said, Erica listens. She was a huge help. She also gave me one movement (hold your shoulders BACK!) that works wonders. In the years since, I've seen other PTs. But none of them got me like Erica did.

I have sciatica and have been miserable since January 2010. I finally went to the doctor because…read moreit had started to affect my knees also and I was in a lot of pain. This has been my best experience ever with a PT. She asks the right questions to get to the bottom of the problem and works one on one to solve it. Sounds goofy but Erica realized I was wearing the wrong type of walking shoe and needed an insert for my arches. Since I started using these my knee pain has been reduced dramatically. And with the therapy she is doing, my back and leg pain from the sciatica has been greatly reduced. I was worried after the bad news I got from the doctor on my MRI's but Erica assured me anyone can get better. And it has been really true for me.

Quality Physical therapy.... Michael is the cream of the crop. I've had a neck issue for darn near…read more20 years. I've had PT from too many places to count that I'd never return too. But this place and Michael I'd walk on fire to get to on time. Caring and helpful. Not your run of the mill therapy. Michael is super knowledgeable. He works with my issues and adjusts because I have stenosis and carpal tunnel and sometimes the work to stabilize my neck will exacerbate the carpal tunnel. He's flexible and supportive with both issues. Everyone is always wearing a mask and there is no tolerance for unmasked mouth breathers. I appreciate that. They have high quality air filters and always do temperature checks and hand sanitizer is readily available in many locations. They are keeping my pain in check until I can get to neurologist and orthopedic surgeon.

My doctor prescribed me a few weeks of physical therapy for an impinged left shoulder. I picked…read moreBaySport PT for its prime location (great neighborhood, large parking lot, close to shopping center) and proximity to home, and was not disappointed by the great treatment I received there. From the get-go, the staff was warm and friendly and prioritized my recovery. I ended up working with my physical therapist Mike for over three months, and looked forward to my visits every time because of how well I was treated. The aides were professional, kind, and attentive. The front desk staff was a delight to work with. I appreciated having my exercises demonstrated, printed, and emailed, and was provided with all the necessary equipment and knowledge to do them at home. I enjoyed my time at Baysport so much that it was bittersweet to leave, despite my recovery. They really go above and beyond to make sure you are well cared for! (And yes, they give you a shirt upon "graduating" from PT...and it's a nice one!)

Dr. Banks professional and compassion for patients blew me away. I will not forget he saw me…read morestruggling and wrapped the Ace bandage around my knee. This shows Dr.Banks cares fir his patients. I came out feeling very pleased with his care and quality as a human beibg for his patients. Thank you Dr.Banks.

The most UNPROFESSIONAL doctor I have ever encountered. I went in for a QME evaluation, but before…read morethe evaluation began, he went on a rant about how the people who created the electronic form are dumb because the background color was the same as a foreground color. And according to him other people that are dumb is Charlie Kirk for getting shot (!!!!) According to this doctor, if Charlie wasn't "spewing hate" he wouldn't of gotten shot. I cannot believe the doctor was saying this to me! Once he realized I did not agree. His demeanor changed completely and I had to ask to stop the evaluation immediately. I will never return to a Doctor who felt the need to repeat to me how smart he is, so he "knows what he's talking about". I have never felt so belittled and demeaned by a Doctor who felt the need to impose his political views before the examination began. I would give zero stars if I could

We started up with Jaclyn while she worked at Lucille Packard Children's Hospital when my son was…read moreabout 6 months old and had some severe gross motor delays (couldn't roll over, couldn't crawl, had a history of torticollis). He's 13 months old now, and is indistinguishable from his peers. Jaclyn was a pleasure to work with. She really knows her stuff and has a very positive attitude, which really helps in this field. She even managed to provide the baby with therapy while I brought along my 4 year old, who was basically a constant interference. I would (and will) recommend Jaclyn to anyone in need of pediatric physical therapy. She clearly enjoys working with children, and is an invaluable source of care for kids with special needs.

Awesome! Couldn't ask for a more caring Physical Therapist for our 6 month old daughter. Full of…read moreenergy, thoughtful, and adapts well to our daughter's needs as well as offers constructive ways for us as parents to continue to do PT at home.