I've been getting two allergy shots a month for the last 36 years. Currently (last 2-3 years) my…read moreprovider has been Dr. Olivia Francis at the Pineville Allergy, Asthma & Immunlogy clinic. She's a real All-Star, fully invested and loves helping people. My latest trip for my Injections was (28 May) last week when my shots were administered by (RN) Denise Casey. I had never seen her before but what a delightful surprise!! She not only gave me two perfectly painless injections she was kind, efficient and very professional. She was also a real joy to talk to/with. On a scale of 1-10, I grade Denise as solid 12+. Hope I see her next appt in 3 weeks. Robert Ray

We brought my mom to this emergency room and it was full of older people. Youngsters as intake,…read morenurses, and medical assistants. No type of urgency or compassion. This couple had been here for 6 hours and no one came to say it's going to be a little bit longer. My mom had 102 temperature. This er SUCKS!!!!!!!

My experience was pretty nice up until my visit with the nurse…read more I came in around 7:30 PM and there was no one in the waiting room, which was nice. I was seen almost immediately, and the ladies at the front desk were friendly. Once I was seen by the nurse, I expressed how I got a cold 2 weeks ago, and how I noticed my asthma starting to flare up as a result. He checked my lungs and said he didn't hear any wheezing. Towards the end of the visit, he said that the "issue in my lungs [asthma] was coming from my head." I didn't know what to say -- I've never had a medical professional tell me what I'm experiencing is just in my head. I've been seen by plenty of doctors over the years that did not hear wheezing at the appointment, but trusted my words and prescribed me an inhaler to treat it. I've had asthma for years and know what it feels like to wheeze. It's been 2 days and my wheezing has stayed the same and maybe even gotten worse (I attached a video for you to hear). Very disappointed to not have been taken as seriously here.

Upon arriving, there were no patients in waiting lobby, nor were there any patients in any of the…read moreexam rooms all doors were left open and lights were turned off. I checked in via kiosk, however, the medical assistant sitting at the front desk informed me that I needed to scan my ID and insurance card. I made a mistake when scanning on iphone, I scanned my insurance card first instead of the drivers license. The medical assistant sitting at the front desk acted like that was the biggest inconvenience to her that she had to put those in manually. Novant this goes out to you and your partnership with Go Health, that is hugely impacting the integrity of your mission for patient care. Go Health is not meeting your standards . I would love to be able to tell you the name of the medical assistant, however her ID or name tag was not visible. Once in the exam room, the PA who came in apologized and his care was exceptional to his ability. For the sake of the community Novant, please terminate your contract with Go Health.

I always choose AFC South Charlotte when I need care! The providers are so kind, and the staff are…read morealways the best. Plus it's quick! Def recommend!

Horrible patient care!…read more I went here to have a TB blood draw for an employer. I was informed a week later that my BLOOD never made it out of the facility! I called to inquire about where this error occurred. I was told I would receive a call back from Obi? Never heard from anyone. That was before Thanksgiving. Do not recommend.

Scheduling an appointment online was very easy (got a same day appt on the day that I was sick and…read moreneeded to be seen), self serve kiosk for check in was great. Sanitizer available in the waiting area and next to kiosk for use. Seating was available in the waiting area, side tables were also available with charging stations in them for patient use, if necessary. Large tv screen on the wall displayed their many services and pricing and also displayed your wait time was easy to see (but in code so you could figure out where you were in line to be seen) . The provider was very friendly and caring. She listened to my Concerns and ailments and was very compassionate when I needed it the most. I did need a prescription and it was sent electronically to the pharmacy. After my Minute Clinic visit was over, I walked to the pharmacy, paid for my Script and left. easy peasy. The provider advised that Minute Clinic now offers many services such as at Home Sleep Studies and DOT physicals.

Doctor was fine and helped, however it was ridiculously expensive for a 15 minute visit ($600+)…read more Then they kept harassing me for payment, despite their online payment service not working. Had to call to make an overpriced payment, and their AI system wouldn't let me talk to a human and was terrible, taking much longer than necessary.

I went recently to accompany a family member who had an urgent medical need on a Sunday that…read morewasn't quite serious enough for the emergency room but needed attention before Monday. Our wait was between one hour and 90 mins to see a doctor, which is better than wait times at an emergency room! The facility and waiting areas were nice and clean. You can enjoy coffee, tea, or bottled water while you wait. However, one thing that they should do to streamline the process is to give out the medical questionnaire forms as soon as you check in with the front desk. Instead, they put your name on a list, directed you to sit down, and after waiting for a while, they would call you back up to the front and give you all of the forms to fill out, which I thought was inefficient. Still, the overall experience was much more convenient than going to a big hospital. Also, they have locations throughout the area so you can go to a facility close to home. Also, they now have a website where you can check wait times at the various locations before you go.

Urgent Care hmmmn. I…read morewent on an early Monday (around 10:15 AM), so I didn't have to wait. But once the nurse asked me some questions and another nurse made the basics tests on me, I was waiting for around 45' in the office. They didn't check my eyes. Only reading. I guess I'm used to be better examined. I actually open the door and ask if the doctor was still available or what had happened. 45 minutes. Seriously? They tried to charge me at the front desk before the doctor sees me, $190. That's the crime you have to pay because of an eye infection. No one can avoid being sick, but it's more frustrating t

Visited this location since my normal Dr.s office had no opening until mid-June. Saved my spot…read moreonline for 5:30 pm and arrived about 10 minutes early. Upon arrival, I was greeted immediately by a friendly and very efficient receptionist. She explained everything thoroughly to me and had me checked in and ready to go in under a minute. I was back in a room less than 5 min from checking in. The NP Taria Battle was amazing! She was super friendly, efficient, and sympathetic. She heard me out, understood my situation, and explained what she was going to do for me. The whole appointment took about 30min and I left feeling confident and hopeful that I would feel better soon. The facility was super easy to find, with plenty of parking spaces to choose from, and super clean and organized. If you need to visit an OBGYN UC, I would highly recommend this location.

The nurses were nice but the doctor " Jutta Cameron " was rude, didn't want to listen to what my…read moreissue actually was, and neglected to do certain tests because she's been working there for "over 25 years" and figured that she already knew what was going on. Then she also insulted the person I brought with me. I had to go to another urgent care after visiting because we did not address what I needed. They claimed that I didn't have any pain, nausea, and said I refused std screening when I did not. I said I'll do whatever I need to do if it helps, but I doubt it's an std.

I have been to this clinic two times when I could not get in with my PCP. I thought the first…read morevisit was just a just bad experience. I went yesterday clearly very sick. coughing, short of breath, chest hurting etc. again nothing was done. I was told if I didn't feel better in a few days follow up with my PCP. Collected my 75.00 and sent me on my way. I'll never go back.

I did NOT want to visit any medical facility in the middle of a pandemic. But, this is what I get…read morefor trying to text in the dark while walking down the stairs. Thankfully, this location is not a COVID testing site. Score! I called this morning and was able to get an appointment. Checking in on MyChart made it super easy. From the time I parked to the time I was in a room was less than five minutes. Staff is super friendly and the facility is extremely clean. Everyone is following COVID guidelines and I feel super safe. No one wants to get sick, but if you do, definitely come here. Now let's see if this bad boy is broken.

Easy check in. Fast. Customer service and care were outstanding…read more From reception to the exam all the things you could hope for happened. You're not feeling well and the staff were efficient and helpful.

I recently used this urgent care location to seek treatment for severe hip pain that had kept me…read moreawake for several nights in a row. It was super easy to get an appointment for a couple of hours later in the morning. When I arrived, I was checked in quickly by the nicest person and only waited a few minutes to be called back. I was triaged very quickly an only waited a few minutes to see Dr. Anquilo. He was excellent! He listened closely to my issues, asked a lot of relevant questions, tested his suspicions and came up with a primary and secondary action plan in case I don't get better soon. overall, excellent care!