West Valley Music Center is an excellent place for instrument rentals and lessons. Their…read moreinstructors are highly qualified and professional. I purchased two guitars from the center which were sent to me at my residence in NY. I dealt with Jeff, the owner, who could not be more helpful in helping me select exactly what I was looking for and more importantly exactly what I needed. Jeff, himself an accomplished and knowledgeable musician, takes great pride in the success of all of his students and goes out of his way to address any issues that may occur during the learning process. His rates are extremely competitive and as previously mentioned he will help you select not only the instrument that you want but more importantly the instrument that you need. Musical proficiency is an art that requires patience, practice and encouragement. At West Valley you get all of that and even more. Highly recommend

I rented a saxophone here for my son. We got a beat up old thing which I wasn't too happy about but…read moresince my son was just beginning, I thought it would be ok. Well after a few months things started just falling off the instrument and my son couldn't hit some of the notes because it was in such bad condition. Then a piece kept falling off so we finally took it in for repair. The owner, Jeff (I believe) took one look and started accusing my son of denting it and not taking care of it. He exclaimed that the instrument was like new and my son created all these new dents! I honestly couldn't believe how he was accusing my son, all arrogant and condescending. Telling my son how irresponsible he was! How would he know, Jeff wasn't the person that rented us the beat up old instrument in the first place. He never inspected it, and this instrument was a piece of crap when rented to us! Because I had the insurance, I paid the $50 deductible for the repair and they gave us another instrument. One that was in better condition (but not great). But my son still had trouble with it and he still couldn't hit some of the low notes. My son started to get discouraged and thought about switching instruments (to trumpet) because he thought he was a terrible saxophone player. My son told me all the other students had really nice saxophones rented from Nick Rails. So we decided to switch. When we turned in the crappy saxophone, Jeff then accused my son of denting this saxophone! The dent was there previously but Jeff refused to acknowledge that and insisted (quite rudely) that my son dented it. Then he exclaimed the sax was corroded! It was NOT. Can you believe this guy? He took my deposit for this and I was so sick of dealing with this rude, arrogant guy over the past several months I didn't bother arguing anymore. I'm so glad we took our business elsewhere. Nick Rails in Agoura Hills rents superior good quality instruments. My son is so happy with his new sax from Nick Rails. He can hit all the low notes, no problems at all. The issue wasn't my son's skills, it was those crappy instruments from West Valley Music Center!

I love it here, the staff is great and thank you, Jay!! They answered questions, they were eager to…read morehelp, and even gave me a great discount. I will most definitely be coming back.

I had a very disappointing experience at Guitar Center Northridge, and after two separate visits…read morewith the same employee, I feel like I need to share it. During my first visit, a worker with gray hair approached us and told us that if a manager came by, we should act like we were buying something. I thought it was a strange and unprofessional comment, but I brushed it off and didn't think too much of it at the time. About a week later, I returned, and the exact same employee approached us again and made the same comment, telling us that if a manager came in, we should pretend we were going to buy something. At that point, it no longer felt like a joke and came across as completely inappropriate. While we were trying out guitars in one of the practice rooms, he repeatedly walked by, stopped, and stared at us through the glass. This happened multiple times and made us feel extremely uncomfortable. At one point, he commented on one of the guitars we were looking at and said, "You're not going to buy that guitar, that's an $1,800 guitar, right?" I found that comment extremely disrespectful and dismissive. After continuing to watch us, he eventually came into the room and asked, "Are you guys going to buy something or what? What's the plan?" By that point, I told him that the constant staring was making us uncomfortable. Instead of listening to what I was saying, he continued talking and insisted that I listen to him. I've been to many music stores and have never been treated this way. Being repeatedly watched, questioned about whether you're actually going to buy something, and being told that you're probably not going to buy a guitar because of its price is not acceptable customer service. This experience felt disrespectful, unprofessional, and made us feel unwelcome.

Great teachers, flexible schedule, affordable..., and extremely kind and patient helping me and my…read morebuddy learning the instrument. If you want to learn how to play an instrument or voice lessons this is the place to go

Been taking lessons with Dan for almost 20 years! Love @soundcheckmusicschool! Electra, Dan, and…read moreall of the staff are amazing!

My son is 11, and he's definitely not the type to do something he doesn't enjoy--and we would never…read moreforce him to. But from his very first trial class at Music Lab, he instantly connected with Noah. He's more than just a teacher. He encourages my son's creativity, listens to his opinions, and makes him feel respected while learning. I truly think that's why my son enjoys his classes so much. He even asked if he could attend more sessions with Noah! Noah teaches other instruments as well, and he even got my son interested in learning more than one instrument, which honestly surprised us in the best way. My son has only been with Music Lab for a little over a month now, but his progress has been mind-blowing--and that is not an exaggeration. The growth we've seen in such a short amount of time has honestly amazed us. I spent a lot of time researching music schools in the area, and I'm so happy we chose Music Lab. The class prices are also very competitive, especially for the quality of instruction and attention the students receive. It has absolutely been worth it!

Great instructors and lessons. My kids have had a wonderful experience here for the past 3 years. I…read morewould recommend them to anyone looking to learn a new instrument. The lessons are affordable and they are very understanding if you need to reschedule a lesson for any reason. The location is good with plenty of parking.

Amazing service! I have been a customer of Jammin' Jersey for years. They are good, caring people…read more I see folks complaining about thier prices and/or shipping fee - if it isn't worth the price to you, don't buy it - no one is forcing it on you. Why are you blasting them in a review? They carry a wide selection of some pretty rare stuff that is worth the money imo. They have helped me in the past with amp repair and their repairs held up through a lot of my abuse. Great shop! I see some folks have problems with the owner, but I think they don't understand he does not suffer fools lightly and he isn't trying to negotiate deals - so if you walk in rudely trying to debate prices, he isn't going to respond well. I've never seen him be rude to someone that didn't deserve it. He knows his stuff, and he prices it for what he wants to sell it for.

Incredibly rude + terrible attitude + over priced gear = Awful experience!…read more One of the worst customer experiences I've ever had.

All information I needed is being provided very quickly…read more All information I needed is being provided very quickly

Wonderful school! Amazing teachers and the recitals are always a fun way to see the students'…read moreprogress.

Music Lab Woodland Hills is the place to learn music for all ages!!…read moreWith all the fantastic instructors and programs they have to help them grow to improve their facility, there is no one that can stop them! The Owner Halley is the sweetest and most helpful, she goes above and beyond to make sure both staff and families feel welcome and their voices heard at the school 100% hands down recommend comming out to stop by and check out what they have to offer here in Woodland Hills!!

I am extremely disappointed with my experience and feel that other families should be aware before…read morecommitting their time and money. The biggest issue wasn't just the scheduling--it was the complete lack of honesty, consistency, and accountability from the staff. What made the situation even more frustrating was the way prepaid piano lessons were handled. We paid in advance with the expectation that those lessons would either be provided as agreed or refunded if they could not be honored. Despite the scheduling problems being on their end, they refused to refund the remaining prepaid lessons. Keeping customers' money while failing to provide the agreed-upon service is unacceptable and leaves families feeling taken advantage of. As a paying client, I expected a professional organization that could properly manage appointments and communicate clearly. Unfortunately, that was not my experience. Communication throughout the process was inconsistent and, at times, contradictory. Halley would tell us one thing, only to later say something completely different. It became very difficult to know what information was actually accurate because the explanation seemed to change depending on the conversation. Whether it involved scheduling, policies, or refunds, the answers were never consistent. That inconsistency made it feel like there was little transparency or accountability. I rarely leave negative reviews, but I believe it's important for prospective customers to know what they may be dealing with. If you're considering taking lessons here, make sure you get every policy and every promise in writing. Based on my experience, verbal assurances may not match what you're later told. I sincerely hope the business improves its scheduling practices, communicates more honestly, and treats its customers fairly when problems arise. Until then, I cannot recommend this business to anyone looking for a professional, trustworthy, and customer-focused music school.

My daughter has been a member of the School of Rock for 9 months. She came in with high…read moreaspirations and the school didn't disappoint. In addition to personal lessons, they strongly encourage their students to perform in one of the many concert performances they put on every few months. In these performances, the students focus on a musical genre which can range from rock to alternative to blues and so on. The instructors quickly recognized her guitar talent and encouraged her to try out for House Band, which she did. In House Band, the students take their music skills to another level and perform challenging pieces. House Band performances have ranged from competitions to venues in Beverly Hills, Hollywood, and San Diego. The instructors also focus on music theory and improvisation with my daughter. The instructors come from well recognized music schools and offer constant feedback and encouragement, while holding high expectations from their students. My daughter has also met great kids in her bands and formed friendships with many of the other performers. They even plan fun events outside of practice. My daughter is very happy at School of Rock. With the skills and experience she is gaining here, she has decided that she wants to continue her music education in college.

School of Rock offers incredible opportunities and experiences for kids. There are bands and…read moreperform at real venues. My teenage daughter has been with School of Rock for years and really enjoys her band, performing and mentoring other kids. The owner Phil is very professional, the staff are friendly making it a fun and safe environment. I recommend to anyone that loves music. Thank you School of Rock!!