Lesli's expertise on wig selection was very helpful. She's good at what she's doing. Very friendly.read more

Oh Lesli! She is wonderful! Lesli introduced me to wigs and I am so happy she did! Just picked…read moreup my new hair today and love it!

Janet is friendly, takes your hair needs and desires into consideration, and asks questions to best…read moredetermine how to serve you. The Definitely recommend.

This was the worst and most unprofessional experience I've had. I set up an appt for hair…read moreextensions after some hair loss. the very first appt Kaylie was late. I ordered the $150 in advance extensions with the promise of them being put in That week.This was on Monday. I was told I'd hear back by Friday for sure and to text if I didn't. Well I sure didn't. So I texted. Nothing. Finally heard back the following Monday that just said "remind me of when you need it" Really? So I knew right away how unprofessional they were. Set up the appt to get them in. She was 20 min late. They were put in. Set up the 3rd appt to have them moved up and root blending. I realized after setting up the appt that I'd be driving from out of town that day. I immediately wrote and asked if I could make the appt just a couple hours later so I didn't have to rush back from out of state. No acknowledgement or replies unless it has to do with them getting money. So I showed up on time for the appt. THEN she wrote at appt time and said SHE was going to be 30 minutes late haha. Well it ended up being 40 minutes late!! After I had asked a couple weeks before to have it later. So I wasted 40 minutes of my time waiting. Then I was told the lightener would take 30 minutes. Her friend got there partway through that and she just disappeared into the back. 30 minutes came and went. 45 minutes. 1 hour?! Finally she came back and said oh sorry well actually it will be another 45 minutes. 30 minutes is very different from 1.5 hours! I had to go outside to call and rearrange my entire schedule. Finally I was taken back to rinse. I saw the chair was all wet already but figured at this point who cares. I sat down and soon realized why it was wet. She literally sprayed water down my entire back. My shirt was actually dripping wet. I don't know if they were just never trained on how to rinse hair (seems basic?) or if the rinse bowl sucks but I had to leave soaking wet. She tried to towel me off and blow dry it. On top of all that MY HAIR TURNED bright ORANGE. They clearly have no training. They just said they didn't know how it could have happened. Probably because you don't know how to do hair. So I finally leave. I was taking a very gentle hair shower 2 days later and lo and behold the hair extension just fell out. I followed all hair care instructions to a t. It had not been put in correctly at all. I've talked to several other people with hair exprensions and all have said that never happens. Only if it wasnt put in correctly and if it was done by some very inexperienced . I reached out to ask them to have it placed again since it only lasted TWO DAYS. I reached out on JUNE 9th and they didn't get back to me until JUNE 16th to try to "fix" it. HORRIBLE experience. They are scammers and unprofessional and will be reported. They should not be touching anyone's hair. And yes, I have all texts, photos, and even video of all this

It's been a rough three years. I moved out of state and so did my beloved hair dresser/ best…read morefriend. So, I spent plenty of time coloring my own hair from a box. It was terrible. Ive known Whitney for years and she has always had killer hair. So, naturally when I came into town for a visit it was a given to call her. On the first visit Whitney was able to correct and condition a previous color job. She also blended my hair so that my greys would grow in naturally. My expectations of the visit and color were far exceeded. The salon staff was friendly, easy going and it was a fun atmosphere. 2nd visit, 6 months later...boom!!! Whatever she did the first time I hope she does it again and again. You never could tell that my grey had come back. It blended naturally with the remainder of my hair. I honestly was shocked and messaged Whitney on a regular basis to tell her how great my hair still looked. Just had it redone for a wedding and again it looks insane epic. It's hard to trust people with hair. But I'm glad to have found a great place. Photos shown without glasses are on 2nd visit. Photos with glasses are just days before my 2nd visit with 6 months of grow out.

My stylist was named Nicole.\n She was the best hairdresser I have had in probably 20 years. I…read morewould recommend her a 100 times over, she was fantastic and I got exactly what I wanted out of my haircut in color there was no questions asked, she made me feel very comfortable. This is a fantastic place and I Would always recommend this place. Thank you Nicole for doing a fantastic job. I love my hair so much and I have had really bad luck before with stylist and you made me feel comfortable instantly, and I walked out of there felling like a million bucks and loving my hair. Thank you thank you thank you. I'm so glad you took me on as a client, I appreciate you so much, and I will call and get on the schedule in a few months.

The salon is beautiful inside. Great environment. Tiara is the best stylist I've ever had. I've…read moreused her for years. Consistency is excellent and quality is superb. Highly recommend.

Donna is AMAZING! I did an at home bleach job that needed some serious help and she absolutely…read moreSAVED my hair. She was very kind and it's so obvious she really cares about the work she does. I will 100% be going back!

Urban Edge has stylists that move with the finesse, speed, and urgency of......a snail…read more What a wonderful salon if you wish to enter a world where time doesn't exist, efficiency is non existent, gossip is rampant, and the staff move with the swiftness of a sleeping sloth. I entered the salon on a Friday in March, and since I'm still here, I bet it will be August by the time I'm done. In the amount of time it took the pedicurist to do two feet, I aged 40 years, my kids graduated college, and a woman was finally elected to the Presidency. Jesus Christmas, this salon is a mess of molasses in winter time. Maybe it's Medford. Maybe they just hire super slow people from the resource center. Whatever it is, only go here should you wish to experience what it feels like for time to stand still and you loooove to be bored to tears.

I needed a haircut while I was in town and Drew fit me in with little notice. New style, excellent…read morecut. Would definitely go here again if I'm in town again! Thanks!

Carrie is amazing. She listens. She cares. She does a beautiful job. And I strongly recommend her…read moreto anyone especially if you need color.

Ashley is amazing! I loved my haircut and highlight. She has a great eye and attention to detail.read more

The best haircut I think I've ever gotten. I needed a…read morehaircut before a job interview so I went to Hair City. Ashley gave me a great haircut. I landed the job! Thank you Ashley!!!

I moved here 5 years ago and hadn't found the right hair stylist for me until I saw Olivia! She is…read moreso warm and knowledgeable. She was able to highlight my hair to perfectly match my silver gray new growth. Not one stylist here was able to do that. She added lowlights and cut my hair in the shaggy, messy style I wanted. I would whole heartedly recommend her! ​