The services I received at Premier Rehabilitation were fine. The therapist was very nice,…read moreprofessional and had some great insights. What bothered me was the short appointment times they offer patients. All appointments are only 1/2 hour. In Michigan winters with such bitter cold days, it seemed hardly worth the trip. I'm not sure how they reconcile the short appointments with insurance companies. It does not seem standard to me. I will definitely include questions about length of appointment time when interviewing centers for future potential services I choose.

Working with Kristen first at Holt and then Frandor was an excellent experience. She listened to my…read moreneeds and my goals - mainly to avoid surgery - and got me back to running without pain and without surgery!

I have been working with Saige for a couple of months twice a week since lower back surgery. She…read morehas been a great help to me. They are teaching me how to stretch properly and aiding me with comprehensive life changes so I can remobilize. I work full time and have to keep on the move. They always ask 'how are you doing', they want to help. My issues have to do with Pelvic floor, not something many PTs are used to treating, but Saige is knowledgeable in this area and is making a big difference.

This is the best place to get physical therapy in Lansing. The therapists are skilled and caring,…read moreand have many different creative ideas which they are able to tailor to your individual needs. You will not be rushed out or feel that you do not have your therapist's full attention, which unfortunately I have experienced with some other physical therapists. The staff is awesome and they are still in a months long battle with my insurance company which I truly appreciate. The atmosphere is clean, orderly, and relaxing. I can't recommend them more highly.

I was referred to NovaCare for rehab after my total hip replacement due to arthritis…read more While in the prep room at Red Cedar Surgery Center I met Jimmy, a NovaCare Physical Therapist and Laura who quickly got me walking after my surgery while teaching me how to sit and use the stairs for when I returned home. At NovaCare on Penn Ave I met Aaron and Jordan. As soon as they introduced themselves, I felt completely at ease. They listened to what I needed, together we came up with a plan, they were clear on their instructions and they were able to answer my questions. What I really noticed was how they built a relationship of trust between us. They are passionate about what they do and through that passion and kindness came a desire to help me walk with no pain or limitations. They were also interested in who I am and about my life. I highly recommend Aaron and Jordan at NovaCare REthan Penn Avenue. You will receive a high level of professional and compassionate care. Valjean Wykstra

From the owner: Experience the power of physical therapy with NovaCare Rehabilitation. Our physical therapy team…read morewill design an individualized plan of care that aligns with your specific goals in mind. Through clinical experience, ongoing education and clear communication with our patients, our physical therapists will give you the tools necessary to successfully heal from aches, pains or injuries and get back to what you love. We are proud to serve your community and are committed to providing an exceptional experience that promotes healing in a safe, compassionate environment.

Old guy here; have had several issues over the last decade that the folks at Compass have…read moresuccessfully seen me through. Your therapist will actually stay with you during your visit and make adjustments; I've been to places that point you towards a piece of equipment then go back to reading the sports section with a donut. Not here.

Overall a good experience! Wasn't able to fix my problem after 2 sessions, but referred me to…read moresomeone who could.

After rotator cuff surgery I just finished 3 months of physical therapy at Arch and I highly…read morerecommend this place. First off the receptionist was very friendly and always greeted me by my first name. The first therapist I met was Emma and she got me started on my treatment. Next I met Micky who was very highly skilled at her profession after guiding me though my treatments she gave me the diagrams on paper so I could do them at home. I am an old man very hard of hearing and every worker there understood and all treated me very well. If you choose Arch physical therapy I am sure you will be very satisfied Ronald Root 07/09/26

This a wonderful place to go if you need physical therapy. The staff is knowledgeable and very good…read moreat what they do. They treat you like a friend and are always laughing. I've gone there several times for different injuries and have always been pleased with my results. Highly recommend this facility for physical therapy!

This practice has gone down hill since Henry Ford Health took over. Their physical therapist Hannah…read moreKoch refused to perform the standard Epley Maneuver that I have had performed to treat me for vertigo at that location in the past. She performed portions of a vertebrobasilar insufficiency test, which is one screening test that cannot be used to rule in rule out the risk of stroke from lack of blood flow to the brain. I have since been able to have my vertigo confirmed by my otolaryngologist and treated at different physical therapist. The reason I am writing today is that I believe the billing that occurred following Henry Ford MSU Physical Therapy refusal to treat me this time is fraudulent. While on-site I was able to discuss my opinion with lead PT Ryan Whittaker that Henry Ford MSU Physical Therapy should not be billing me for procedures that were not performed. He told me "that's not this it works". As I review both the billing code as submitted to my insurance company, 978162, and the procedures involved with performing a VAI test, I realize Ms Koch did not perform the entirety of the test, merely a portion of it. After Ms Koch informed me that I had failed the test and that their practice would not be performing the Epley Maneuver, she informed me that needed I needed to go get treatment from a different physical therapist (and suggested one in Detroit). She made no mention of contacting my primary care physician to schedule an angiogram, rather she suggested I receive the exact treatment that I came there for elsewhere, as if the risk to my health posed by performing this repositioning treatment would not be a problem if it was performed by another practice. I don't have a problem with Ms Koch's determination that her practice would not be performing the services I came there for. If patients can't count on the advice from their healthcare providers, we are free to go elsewhere. I believe there is a likelihood that this deceptive practice is likely illegal while and this type of unscrupulous billing practice if not limited to this interaction. I've been having luck with UM Sparrow Rehab in Lansing, they actually took the time to listen to me.

MSU PT does seem to know their stuff, I think. But at the end of the day, their care seems to have…read morestarted bursitis and a huge amount of pain. Very careless. Furthermore, you will only get a HALF HOUR SLOT despite PAYING FOR A "SESSON". Yes, we are paying attention. No, we do not care how many patients you can cram into a day.

It's a great place to heal and also a great place for massage therapy. Bill is a superb…read morediagnostician and physical therapist and Nate is a terrific massage therapist. You could not be working with more qualified and capable people. I felt infinitely lighter and more relaxed after today's massage session and Bill has helped me enormously in getting my right leg back to where it should be.

Katie is the BEST physical therapist I have ever had! She is very knowledgeable and skilled, and I…read morehave a very complex medical history. I'm not sure about other staff, but Katie has been amazing! She takes the time to address all patient questions and concerns. She offers creative solutions for patients who need modifications with certain exercises. I had previously went to a different PT office who made my symptoms and subluxations worse. I came to Peak Performance and Katie is helping me to find ways to help manage some of these symptoms. My disorders take a long time to rehabilitate but I am making progress for the first time! I highly recommend Peak Performance Physical Therapy!