Old guy here; have had several issues over the last decade that the folks at Compass have…read moresuccessfully seen me through. Your therapist will actually stay with you during your visit and make adjustments; I've been to places that point you towards a piece of equipment then go back to reading the sports section with a donut. Not here.

Overall a good experience! Wasn't able to fix my problem after 2 sessions, but referred me to…read moresomeone who could.

"Athletico hides behind HIPAA to pretend that estimate service rates are specific patient…read morecircumstance." Fixed management's response for the public to see. Thank you for proving my point. All I asked for is a price range.

I just got done with my treatment at this facility and I couldn't have asked for a better…read moreexperience! I came into this place needing treatment for my left hip because I had arthroscopic surgery due to hip impingement. The staff was very welcoming when I entered and made me feel comfortable. It was a very well organized gym and if I needed to come back for more treatment I would! I totally recommend this place. You won't be disappointed!

Reviewer's note: this is based solely on speech therapy services rendered (and provided) to my…read more(almost) eight year daughter. The staff is friendly, communicative, and typically have a smile on. The waiting room is open, and allows a view to the rehabilitation gym (the pediatrician portion is behind a small barrier, to allow pediatric OT and PT services to be rendered). Speech language pathology services are executed in an office, in which, you're free to join and participate with (in this particular case, I join in on ST sessions with my daughter; to learn any new methods, possible equipment, communicate with the SLP [speech language pathologist]). It's a little small (the office), but it offers an intimate session for parents/client to therapist. In my daughter's case, she was born premature due to an automobile accident, so no-fault auto covers the cost. Check your insurance to make sure you're covered in network or out of network, and any deductibles you may need to pay. NOTE: coordinated policy allows your health provider to work with your auto insurer (or whomever insured you at the date/time of loss). In this scenario, for example, BCBSM (Blue Cross Blue Shield of Michigan) pays for a portion first, then no-fault auto picks up the rest. Currently, we've been working on straw drinking, and continuing goals from our prior establishment of therapy, in which we still have services at; while creating and maintaining new goals. So far, we have been satisfied with the two SLPs we've had render services. Note that every therapist is different. Find one that clicks with you, and/or your child (if pediatric services applies).

In preparation before and after my total knee replacement, I went to Crossroads to see Kai for…read morephysical therapy. I could not have had better care!! Both Kai and Lee are very committed to their patients. Both are personable and answered all my questions. Kai's extensive experience and knowledge was clearly evident in the professional treatment I received. I really appreciated their kind and caring manner during my rehabilitation from knee surgery.

I have gone here for many years for all my therapy. They are very thorough and caring. I highly…read morerecommend. And the receptionist are very professional and nice.

I have been working with Saige for a couple of months twice a week since lower back surgery. She…read morehas been a great help to me. They are teaching me how to stretch properly and aiding me with comprehensive life changes so I can remobilize. I work full time and have to keep on the move. They always ask 'how are you doing', they want to help. My issues have to do with Pelvic floor, not something many PTs are used to treating, but Saige is knowledgeable in this area and is making a big difference.

This is the best place to get physical therapy in Lansing. The therapists are skilled and caring,…read moreand have many different creative ideas which they are able to tailor to your individual needs. You will not be rushed out or feel that you do not have your therapist's full attention, which unfortunately I have experienced with some other physical therapists. The staff is awesome and they are still in a months long battle with my insurance company which I truly appreciate. The atmosphere is clean, orderly, and relaxing. I can't recommend them more highly.

I've been to physical therapy before, but ORS in Okemos has been my best experience yet. I needed…read moreto strengthen my my knee and ankle with a low pressure approach and ORS was the perfect place to do this. Every visit I was always greeted warmly and personably by any staff member I came in contact with; I always felt like I was in good hands and that there was a plan to getting me stronger. All around great place!

It was no "accident" that I chose the dedicated pros at ORS to help me rehab from a debilitating…read moreelbow injury. I had already witnessed the expert and loving care provided to my elderly mother at their Holt location, and knew that I would be given the same kind of care at their new Okemos location. I've visited many physical therapists over my 60 accident prone years, and all were competent. But none have left such a deep and lasting impression as the folks at ORS. The compassionate care and concern extended by each and every employee, to each and every patient no matter the size or scope of injury is truly genuine. It's been said that laughter is the best medicine. The ORS staff's ability to take that to heart and make me laugh instead of cry while restoring critical flexion and function to my dominant arm was truly remarkable. I can still hear karaoke Kevin hitting the high notes in my sleep. Kevin, Aaron, Erin, Joann, Tori, and Chrissy....you're absolutely amazing. If only you gave golf lessons....sigh.

I was blessed to have an appointment on Friday, June 4th with Katie at the Therapy Institute in…read moreHaslett Michigan. I have had vertigo for more than 20 days now which at times makes one feel as though they are losing life as normal. Katie did the Epley maneuver and released some of the vertigo discomfort. I intend to follow up with two more sessions and see the healing hands at this institute bring my life back to as close to normal in this imperfect world. Katie was kind, gentle and patient and gave a calming environment to my medical situation. Thank God for medical workers like Katie who are gifted with skills and mercy.

This place is great, from the nice, friendly and helpful office stuff to the therapists themselves…read more I especially appreciated my physical (cervical spine) therapies by Will Avgen and Valeria Visoiu, but I can say the other therapists were friendly and helpful, and thoughtful to other patients too. A high level of professional skills. I can and will recommend the Therapy Institute to other people. The therapy sessions were very helpful to me, I learned also some exercises which should help me to keep in a shape. If I have to return for any therapies in the future, I will go right there.

It's a great place to heal and also a great place for massage therapy. Bill is a superb…read morediagnostician and physical therapist and Nate is a terrific massage therapist. You could not be working with more qualified and capable people. I felt infinitely lighter and more relaxed after today's massage session and Bill has helped me enormously in getting my right leg back to where it should be.

Katie is the BEST physical therapist I have ever had! She is very knowledgeable and skilled, and I…read morehave a very complex medical history. I'm not sure about other staff, but Katie has been amazing! She takes the time to address all patient questions and concerns. She offers creative solutions for patients who need modifications with certain exercises. I had previously went to a different PT office who made my symptoms and subluxations worse. I came to Peak Performance and Katie is helping me to find ways to help manage some of these symptoms. My disorders take a long time to rehabilitate but I am making progress for the first time! I highly recommend Peak Performance Physical Therapy!

This practice has gone down hill since Henry Ford Health took over. Their physical therapist Hannah…read moreKoch refused to perform the standard Epley Maneuver that I have had performed to treat me for vertigo at that location in the past. She performed portions of a vertebrobasilar insufficiency test, which is one screening test that cannot be used to rule in rule out the risk of stroke from lack of blood flow to the brain. I have since been able to have my vertigo confirmed by my otolaryngologist and treated at different physical therapist. The reason I am writing today is that I believe the billing that occurred following Henry Ford MSU Physical Therapy refusal to treat me this time is fraudulent. While on-site I was able to discuss my opinion with lead PT Ryan Whittaker that Henry Ford MSU Physical Therapy should not be billing me for procedures that were not performed. He told me "that's not this it works". As I review both the billing code as submitted to my insurance company, 978162, and the procedures involved with performing a VAI test, I realize Ms Koch did not perform the entirety of the test, merely a portion of it. After Ms Koch informed me that I had failed the test and that their practice would not be performing the Epley Maneuver, she informed me that needed I needed to go get treatment from a different physical therapist (and suggested one in Detroit). She made no mention of contacting my primary care physician to schedule an angiogram, rather she suggested I receive the exact treatment that I came there for elsewhere, as if the risk to my health posed by performing this repositioning treatment would not be a problem if it was performed by another practice. I don't have a problem with Ms Koch's determination that her practice would not be performing the services I came there for. If patients can't count on the advice from their healthcare providers, we are free to go elsewhere. I believe there is a likelihood that this deceptive practice is likely illegal while and this type of unscrupulous billing practice if not limited to this interaction. I've been having luck with UM Sparrow Rehab in Lansing, they actually took the time to listen to me.

MSU PT does seem to know their stuff, I think. But at the end of the day, their care seems to have…read morestarted bursitis and a huge amount of pain. Very careless. Furthermore, you will only get a HALF HOUR SLOT despite PAYING FOR A "SESSON". Yes, we are paying attention. No, we do not care how many patients you can cram into a day.

Doctor Wheeler is good in my opinion, his staff was good, Doctor Wheeler was impressive he…read moreexplained everything and the procedure the rhizotomy treatment was the ticket for my condition, the procedure last about a year just as what was explained. I've had it done the last two years and getting ready to schedule my treatment for 2026. Yes when you first meet Doctor Wheeler he can be intimidating but after talking with him I knew he was the right doctor for me.

Dr. Wheeler was horrible. My husband is looking for a non-opioid treatment plan for chronic pain…read more Dr. Wheeler was rude, even mean. He offered no help, no options. Treated us like junkies off the street. Told my husband there's nothing that can be done for his condition except opioids then went on to tell us how ignorant we are for having accepted them from the medical society in the first place even though we were there looking for alternatives. If you want attitude, Dr. Wheeler is your man but if you want compassionate help for decades of chronic pain, go elsewhere. There's not a thing I can do about how he treated us except warn others suffering from chronic pain to run away from this so-called pain management doctor.