Facial was relaxing and facility is top notch. Very friendly staff. I will certainly return!read more

WOW! Another amazing spa treatment at Wood House Spa. The moment you open the door you are…read moretransported to luxury surroundings. The check in was welcoming and I was treated like royalty being guided to the beautiful locker area then tranquility waiting area. I was given the best facial by Maria who evaluated and recommended the perfect facial to fit my needs. The checkout was very warm insuring I was taken care of and offered to book my next glorious session. Highly recommend especially if you want to treat yourself or someone you truly want to spoil. The lavish indulgence you receive is second to None. The staff is so well trained and truly exceptional at their jobs.

I booked the Buttered Rum Body Scrub and, unfortunately, the experience did not meet expectations…read more The front desk was not very informative, and I found myself having to navigate the process on my own. The service itself felt lower in quality compared to similar treatments I've had at other studios and did not come across as particularly professional. At checkout, I waited several minutes while the staff appeared very stressed and overwhelmed, which made me feel uncomfortable -- it's difficult to feel at ease when the people assisting you seem to be under that level of pressure. Overall, the experience felt underwhelming and not on par with what I had anticipated.

Experience was great and we will do it again and have recommended. Welcoming staff, great products…read moreand very nice amenities. The massage itself was top notch with comfortable tables , warm, nice music and quiet. Very relaxing. I would give it a 10 if it wasn't so expensive We had a couples massage and it was one of the best we've had, we immediately booked another session. Excellent, quality service and we left feeling relaxed and happy

Great selection of brunch favorites! Omelette station, Mountain of Shrimp, french toast, pancakes…read moreand waffles! Delicious ham and eggs, crispy bacon, eggs Benedict!! All kinds of fruit prepared and sculpted, along with apple strudel and beautiful pastries for every Mother. Mimosas, all around! Impeccable service from the Player's Club wait staff!! Thank you for being there!

I brought my mom for a relaxing afternoon at The Players Club & Spa. It was just what we needed! We…read morewent for Signature Massages in the spa. We were greeted by the lovely spa manager who directed us to relax in the spa's relaxation room while we waited for our massage therapists. The massage rooms were very tranquil, comfortable and clean. Calming spa music, warm massage table and comfortable linens. The therapists were very professional. There is a shower in the spa so you can go about your day after your treatments. As we were checking out, the spa manager showed us the wonderfully curated products in their shop. Next, we went to the Tiki Bar by the pool and enjoyed a delicious lunch in the shade. Our server was very friendly and took great care of us. I had the blackened Grouper asian salad and my mom had the Mahi fish tacos. The homemade chocolate chip cookie ice cream sandwich dessert was divine, we both had one. The Players Club & Spa is a wonderful gem in E Naples!

Fabulous local fine. The old Shangri-La resort has been restored and is beautiful. Lunch is…read morefantastic. Generous portions and quality food. The menu changes with the seasons, which is great for locals. Definitely a must dine !

This place was really nice! We came to town to goto sugarshack , that was a poor experience,…read morehowever, the Shanghai-la was a wonderful experience. The zen here is amazing. It was a very warm august day so we didn't spend much time outside but we did tour the grounds. Quickly. They have a pool but it was not opened. The rooms were very nice. The bed and bedding were amazing. I've stayed in many hotels and idk where they got this bedding from but it was great. I slept like a baby. I'm guessing since this is not a chain they don't have a group of people telling them they need to buy 10000 units from sterns and fosters. If we ever find ourselves in Bonita springs again and need to spend the night it would be here.

I have the monthly plan (for the past year) and customer service has been excellent and…read moreaccommodating and massage therapist Tammy is superb. I have been to many massage therapists over the years in different places I have lived and I can't say enough about Tammy's knowledge of the human body and skill at stopping & releasing my back spasms and increasing my range of motion in my neck, back and shoulders. (I had 2 back surgeries years ago that didn't heal well) The rooms are quiet and always clean, staff is always friendly and the bonus is you can come in everyday and use the hydroluxe machine (which is awesome) for free for 15 minutes.

I received a 38 minute facial that was supposed to be 60 minutes. Lucia came to get me from the…read morewaiting area 5 minutes after my 11:00 scheduled time. Took her 5 more minutes to get started after I changed out of my clothes. The facial was over at 12 minutes before noon. I was in my car at 2 minutes before noon, after dressing and paying for the service. Very disappointed in getting short changed.

Very much enjoyed my experience, the therapist was very skillfull and thorough. I was able to book…read morenext day and the team was very responsive. Will come back.

By far, one of me and my husbands favorite thing to do in Naples is go to this spa for a couples…read moremassage, and then go next door for lunch at Divine Coffee and Wine Bar, it's a perfect date day! Martina is amazing, kind and always accommodating to our schedule. The spa is beautiful, spotless and relaxing from the moment you walk in to chocolate and water, a simple touch! Staff is always friendly and we will continue to go back again and again!

I've had great massages all over the world, but nothing compares to my massage this morning with…read moreFernando. Truly one of the best in my life.

I just cannot express how amazing this spa is but specially my therapist Robelyn! The facial I had…read morewith her is the BEST I have had in years. She made me feel like I had a mini face lift. But her technique was so professional and incredibly soothing. If your in Naples , even if not staying at La Playa give yourself the treatment of a lifetime and see Robelyn at Spa Terre.

This is very clean environment with new design upgrades much like a higher end spa. The staff is…read morevery professional and well trained and asks about any pain or discomfort you may be experiencing and works on those areas, checking in regularly to ask if all is OK. Really one of the best massages that I've experienced.

Repeat customer here! They're attentive and amazing, just what you need to unwind. Reasonable…read morepricing as well!

I called on a Wednesday afternoon. No one answered and the mailbox was full so I wasn't even able…read moreto leave a message. They must have checked their Called ID, I received a return call from a man who was not only unprofessional but incredibly rude. He hung up on me while I was mid sentence when I said who I was and why I was calling. Due to the terrible customer service I felt the need to share my experience with the community so they spend their hard on dollars elsewhere. I should have read the previous reviews as other prospective customers received the same terrible service. I almost never write a bad review, but this one was warranted. There are so many other options for spa services, I encourage you to go patron others.

Great Indian Head Massage. Lili is very skilled and uses authentic techniques that melt away stress…read moreand tension, especially in the head, neck, and shoulders. I walked out feeling lighter and completely relaxed. Highly recommend if you need quick relief from stress or headaches. Will definitely be back!

The environment is warm and friendly. We regularly schedule 90 minutes massage every other week.read more

Hidden secret in Naples in, tope tier day spa with amazing massage therapists. You won't be…read moredisappointed. Ask for Amy. I will be coming back weekly