Made an online appointment for grooming at 2 this afternoon. Staff was very friendly and told me…read morethat they were running behind as they took my dog to the back. They said they should be done before 4. I told them that was fine as I could go run some errands. I came back slightly early at 345. They told me they had one more dog in front of mine. I went to run another errand in town and they called me about 20 minutes after I had left saying that it would be impossible to groom her today. This notification was 2 hours and 15 minutes past her appointment time. I asked if they could at least trim her nails, and they did get to do that much. Again, they were friendly and apologetic throughout all this time. I was expecting a discount on the nail service or have some discounted follow up offers since they took my dog in to be groomed at 2 (per the online appointment.) I left the store with only her nails trimmed 3.5 hours later at standard pricing.. I cannot comment on their grooming abilities. Just the lack of grooming that occurred today. I'm now on the hunt to find a reliable groomer with openings! *I'd recommend anyone that tries to get their dog groomed to sign up earlier in the day than I did. Maybe you can get the service you signed up for!

I've literally been standing waiting for someone to come to the register so I can signal for help…read morewith the fish. A young lady comes up, checks a customer out, looks me in the face and turns to talk to some one in the office. Never even saying a word to me. It's been 5 minutes and not a single employee has came to the fish area.

My three year-old Aussie doodle loves coming to Affinity. I've lived in Hattiesburg a little over a…read moreyear and I've had to use them at least half a dozen times. They take such good care of my dog that he can't wait to get out of the car when we get there. The hotel care has been great and convenient. The grooming care is outstanding looks exactly like I've asked them to trim his far.

I bring my Frenchie here and I've never had any issues. The staff always takes care of my lil guy…read moreand treats him like family. Never a compliant and J have a very expressive dog I wouldn't leave justo with anyone.

I've been having my puppy room there since I got him! Amber does an excellent job. She's wealth of…read moreinformation and just really loves the dogs. What or could you ask for? Thanks for job well done! Then there was Bianca, who is a Trainer, She's super sweet, she obviously loves what she does. My dog is growing up to a very good citizen. Thanks to her.

February 25,2026 Betty-White our German Shepherd had a grooming appointment made on line with…read moreGroomer at Hattiesburg, Mississippi PetSmart. I usually schedule Betty-White with Kristen O, but I would have to call to Shedule for repeated groomer choice. Before appointment, Betty-White was good, no issues at All! Once my husband and I arrived to pick up Betty-White, the petsmart groomer reported that Betty-White had diarrhea twice in her kennel. We don't know why this happened. It NEVER happened with Kristen who Betty-White has had 3 past grooming visits. We drove home and as Betty-White got out the back of the truck camper, she cried out in pain, then she went to stretch back legs, cried out again, next, she attempted to have a bowel movement twice , NOTHING, followed by dragging her rearend across grass, She has never in her 3 years of life done that. We decided something is wrong, Betty-White is in great pain and took her the next day to a Vet clinic in Hattiesburg, MS. As I tried to get her up into back truck camper I then noticed she had did her business twice on the deck stack which I took a video of. I decided Betty-White was reluctant to get in the back of truck so I convinced her to get in the truck Cab with us for ride to Vet. She cried out as she attempted 3 times and I had to help her get in. After vet appointment, the vet stated blood in Betty-White's stool sample, But the Vet stated he wasn't sure what caused that. We went next to PetSmart spoke with (A) store manager who stated after she looked over grooming areas video feed, she stated nothing showed any Mistreatment by groomer. Hattiesburg, Mississippi PetSmart grooming/ store Refused to take any responsibility for the $579. Vet bill. We have been taking both our large dogs to petsmart for the last 3 years and no concerns prior to this.

The veterinarians are excellent! Both are smart and caring. Our dogs have received top-notch care…read moreat Veterinary Associates. Our fur babies have been treated for everything from nail clipping, skin allergies, stomach issues and injury (we told her to stay away from the raccoon!)

The front staff is very rude and dismissive. After dropping off my dog to get groomed and shots, we…read morelet her stay overnight and the receptionist told us to be back no later than 4pm the next day (Saturday). Got to the vet at 3:30 as the workers were getting out of their car and they told me they don't open until 5 but would go ahead and get my dog for me. 45 minutes later and still no sign of anyone coming outside to tell me it would be longer. They even saw me standing outside and didn't have the courtesy to say it would be a little longer. Very disappointing

This is probably one of the best and cheapest cut my dog has ever had. It was done in a timely…read moremanner and the staff was so nice. He also seems to enjoy his new cut as well!!!

Completely unorganized and the dogs are not being treated properly I did a pop up just to check on…read moremy dog

This was the WORST grooming experience ever. Took my beautiful long haired Dachsund to get…read moregroomed. The groomer did not come out to speak with me at drop off so I spoke with the employee who came out and got my pup. I told her she needed to be bathed & groomed. (for a long haired doxie this is clean up the paws, trim the wings, shave the belly & potty patch) I go to pick my dog up and they have SHAVED her, no beautiful long coat, no wings, she is scalped. 4 years of beautiful coat gone!!!!! The employee knew I was upset so she went back inside & got the groomer. The groomer stated that she asked the employee who brought her back for clarification on the cut. I asked the groomer why she did not call the pet owner for clarification before shaving a full coat off of a beautiful long haired dog! This groomer or clinic will NEVER touch another one of my animals. If they took such liberties with a cut I can't imagine what liberties they would take with medical decisions without consulting the pet owner. And yes, I had to pay for this hack job. The groomer stated, "It will grow back." How rude!

The staff of Panther Pet Hospital are absolutely wonderful. We are new to the area and found…read morePanther Pet Hospital exceeds our expectations with the care and attention they give our dog. Highly recommend their services!

We established care when we moved to Hattiesburg with Petal Animal Clinic. We have since been with…read moreall the dogs getting care. Everyone from the receptionist, techs and Dr Patrolia are great. Prices are reasonable and given up front!

Easy online scheduling! I was glad they had a last minute opening for my baby girl!…read more Super friendly staff! No one likes having to take their fur babies to the vet, but it is necessary and this place made it a bit easier to calm your nerves!

They did a wonderful job caring for my parrot. The staff…read morewere all so kind and more than happy to answer questions.

I will start by saying we have used this clinic for many years now and never had any sort of…read moreissues. This year however we returned from our vacation to a bill that was more than double what it should have been due to her getting "sick" while there. She had vomiting and diarrhea for days and never has any sort of GI issues. We were never contacted to let us know there was anything out of the ordinary going on. I cook her food due to the fact that she is a heart patient and down a good many teeth so she can't eat hard food. We took everything individually labeled with date and time. Things couldn't have been any simpler had it been done correctly. It's pretty obvious that her food was mishandled, left out of the fridge or something to that extent. Her food was her happy time every day and now she shakes violently when offered the food. I made something with a different protein combo and she scarfed it down so it's not an appetite issue. As if that weren't enough her hind legs are extremely bruised. She can barely put any weight on her left one and cries if you pick her up and it has any pressure on it. It's very visible in pictures yet the doctor said he couldn't see anything without seeing her. I refuse to make her go back in the place as she is traumatized after the treatment she got the last week. If this is the best they have to offer for boarding, they should simply not offer that as a service. I say all of this simply to keep anyone else from going through the same thing we are dealing with. The last thing you expect to do is take a playful happy girl to the vet to board and getting back an injured traumatized girl. Also something caused by mishandling should never be the financial responsibility of the pet parent.