We had 2 outdoor rugs picked up to be cleaned. They returned in wonderful condition and looked…read morebrand new! Very pleased with the quality of B and K's work!

I contacted B & K based on the reviews I read and their story on the website. There I learned of…read morethe benefits of having a rug cleaned in a factory rather that in my residence. I was half way through a major first floor renovation including gut renovation of the kitchen and I knew the dust would be everywhere. The rug were picked up on the day scheduled and in the window I was told. They were out of the house before the heavy demo was taking place and were returned two weeks later in perfect condition and ahead of the completion of my renovation. I was able to reassemble the first floor and have everything in shape for the holidays. Brian, who I met twice, is a professional and distinguishes his company from others, largely made up of national competitors. I am totally satisfied and would recommend his services to others.

My experience working with GM Carpet Care was above and beyond what I hoped it would be. I had a…read moreripple in my hallway carpet and in my daughter's bedroom. The hallway has 5 doorways so lots of obstacles to deal with and the bedroom the ripple was from wall to wall. When they were finished the hallway was smooth again and they gave my daughter's bedroom carpet new life again. I would highly recommend using them!

am extremely disappointed with the customer service I received at GM Carpet Care. After dropping…read moreoff my area rug to be cleaned, I asked the two employees if they could help me roll it out at my home, since I am physically unable to do so due to a recent back surgery. To my shock, they told me it would cost $50 for them to roll out the rug--a task that would have taken them two minutes at most! I was planning to tip them $20 for their help, which I thought was more than fair. But to demand $50 for such a simple favor is outrageous and feels like a blatant rip-off, especially from a company that advertises "world-class service" and prides itself on being family-owned and community-focused. This is not the type of care or respect I expected, especially considering their claims of friendly, reliable, and customizable service. Based on my experience, GM Carpet Care is more interested in nickel-and-diming customers than actually providing the helpful, compassionate service they promise. I will not be recommending them to anyone, and I suggest others look elsewhere for a company that values its customers and doesn't take advantage of them.

It is family owned and they take pride in their work. They were on time, they did a fabulous job…read morepowering washing my house. I will be calling them to come back next spring

The cleaning ladies were so nice and very efficient . I never hired a cleaning company before. , if…read moreneeded I will definitely go to this company again. They worked efficiently and effectively. I am sure it helped since the place was empty. I was just happy, because with my medical condition I would not have been able to do it . Thanks again so very much

Lori takes care of both our business and our home. She does an amazing job. Very professional. I…read moreget a text message reminder before and one to let us know she's done. We trust her to take care of us and she has delivered beyond our expectation. My wife and I are running around constantly and its nice to have that piece of mind. Thank You so much Lori and fellow Yelpers I recommend her highly.

I hired this company for a deep clean hoping it would help me get my home back in order during an…read moreextremely difficult time in my life. Unfortunately, it turned into one of the worst service experiences I've ever had. During the cleaning, the crew broke my television and a utensil crock, yet the owner refused to take any responsibility for the damage. On top of that, the quality of the cleaning itself was careless and unprofessional. Wall pictures were left crooked, the attic light was left on, and the liner from my bath mat was thrown away without asking. The most alarming and unacceptable issue was that the crew left my front door wide open when they left the house. It remained open for hours until my daughter came home from work and discovered it. This is an extremely serious safety issue that never should have happened. When I contacted the owner to discuss these problems, instead of showing concern or attempting to resolve the situation, they were condescending and dismissive. There was no accountability for the broken items, the careless work, or the security risk created by leaving my home open. I had reached out for help during a very vulnerable time -- after multiple deaths in the family, losing our senior dogs, recovering from a chronic illness, and managing renovations on a second home while my primary home had been neglected. I trusted this company to help bring some relief during an already overwhelming period. Instead, the experience added more stress and frustration. If you are considering hiring this company, I strongly recommend thinking twice. Based on my experience, there was a complete lack of care, professionalism, and accountability.

Needed a one-time cleaning for a house I was renting. Work was done well, and as requested buy a…read moreconscientious crew. I even got a follow-up text message to confirm everything was done to my satisfaction. Yes, I would hire them again.

Not sure what's going on with her business but I have to tell you she screamed at me now I just had…read morea stroke she screamed at me because she tried to bamboozle me and get me to deep clean which I already did the month before by somebody else and she wouldn't give up she told me a price of $150 but then she said deep clean 250. The girls are very nice but they did not speak English you had to translate to an app. She actually pulled them out because I wouldn't get the deep cleaning after we settled on the 150 she tried to get $300 out of a small apartment that I live in. What a rip off I wonder if she pays taxes on her business I'll have to find out. No one screams at me and a businesswoman she's not no class at all.

They did a very good job for our initial deep cleaning but services went downhill after that…read more Rushing through cleanings, very hit or miss results, and from the unoccupied area of my house always sounds like NO care is being given to anything that could potentially be fragile. I've had to send photos immediately after cleanings were finished asking why certain areas still look untouched and today was my last straw when my doorbell cover mysteriously broke during a cleaning and was swept into a corner of my house behind a door that the team swears must've happened while they were not here, even though that is impossible. I understand mistakes happen, but this feels like a blatant issue that was intentionally hidden. My point of contact was very rude when I asked about what happened, I also didn't love how it seemed to be different employees coming each cleaning rather than a standard set of employees. If you are looking for a one time deep clean, they may be worth it, but I definitely do not recommend for ongoing cleanings.

Let's just say this was the house cleaning I didn't know I needed. Scheduling was so easy because…read morethey returned my call so quickly. The ladies were on time, efficient, friendly and worked non stop. This was the best deep cleaning my refrigerator and stove have ever had and my bathrooms looked brand new when they were done. I already scheduled my next appointment. If you're looking for an honest, hard working cleaning company this is the place to call.

I called in an emergency for next day service and Al fit me in! His technicians came in and deep…read morecleaned and added personal touches! Amazing service, communication and follow through!

About three months ago, I hit rock bottom. I desperately needed help with the housework. I had a…read morenegative experience with a different cleaner about a year earlier and was traumatized. However, the need for help was greater than my fear, and to make a long story short, I found Radiant Cleaning. At first, all I needed was a boost--someone to come in and do a deep cleaning. It was like hitting the "restart button" and getting a head start on the housework. Alexa, the owner was prompt in her response to my inquiry and a few days later, she come over to assess. It would take 6 hours and a full team of cleaners to do the deep cleaning. They worked swiftly and stayed focus. They cleaned parts of the house that I didn't realize had gotten grimy. Afterwards, the house looked and smelled fabulous! It was a no-brainer to ask if Alexa and her team could continue to help with the housework so that I could use what little free time I have to be with my family. Radiant Cleaning gives me the chance to relax, in my extremely clean house, and enjoy being wife and mom. Radiant does amazing work! Alexa takes time to get to know you and your needs. She is highly organized, so when you ask her to do a few extras, she will get them done. She accompanies her team and does a final walk through, ensuring that the job is perfect. She asks you to also check and if you find something, she fixes it immediately. But to be honest, the fixes are few and far between! I highly recommend Alexa and Radiant Cleaning! If you live in her service area and need help with keeping the house in order, do yourself a favor and secure her services.

Unparalleled prompt, dependable, thorough and reasonably priced cleaning services performed by…read moregreat people! The job they performed was challenging and they handled it superbly!