My husband and I went to Villa Crespi in May, 2024. We have been to many Michelin three star…read morerestaurants and had an all encompassing, fantastic experience. We were seated in a beautifully decorated which was completely silent. There wasn't any friendly chatter with the servers. It was a very " serious" , without joy experience. I was served a tuna dish that didn't have any flavor. I pointed it out to the server and he said, "I understand" and nothing was done. I would not go back, there are too many other exceptional options.

While the hotel itself is undeniably beautiful, our experience unfortunately did not match the…read moresurroundings, nor did it align with the overwhelmingly positive reviews we had read on Google and TripAdvisor. Our dining experience in particular fell significantly short of expectations--especially considering the three Michelin star rating. I have dined at many Michelin-starred restaurants, including many with three stars, and unfortunately, this was well below even one-star standards in terms of both cuisine and service. For context, in the week prior to our visit, we dined at two different two-Michelin-starred restaurants, both of which provided far superior culinary experiences. Below is a summary of the issues we encountered: * Wine pairing: Poorly matched and inadequately explained. The sommelier's descriptions were difficult to hear, and the selections seemed obscure and mismatched to the dishes (e.g., a Nebbiolo-style red with fish). The pairing did not represent good value and gave the impression of cost-cutting rather than quality. * Lack of flexibility: We were told the wine pairing could not be removed from the package despite my partner being unwell and not wanting to drink alcohol. This was a disappointing and rigid approach in the circumstances. * Menu inflexibility: Requests for alternative dishes, despite the kitchen clearly having the necessary ingredients (e.g. beef rather than lamb), were declined without explanation. * Dismissive communication: Staff made confusing remarks, such as referencing an inability to send frogs' legs to our room--despite no such request ever having being made. * Basic service failures: Salt and pepper were repeatedly removed from our table, requiring us to request them multiple times. Staff also made multiple attempts to clear unfinished wine glasses. * Unacknowledged departure: My partner left mid-meal due to illness and dissatisfaction. It would have been appropriate and appreciated had some gesture at least been made in respect of this. * When I asked for one more of the small Petit fours croissants a few minutes after they were brought out, I was told the kitchen was closed. These are clearly pre-prepared items, so this response felt unnecessarily inflexible. I also pointed out that my partner's petit fours (included in her dinnner) had not been served, but was again told the kitchen was closed, with no further explanation provided or resolution offered. Altogether, the experience felt frustrating and at times petty. This was surprising and disappointing given the cost. For €2,500 for dinner and overnight accommodation, we expected a refined and memorable experience. Unfortunately, this was not delivered. The service was inflexible, inattentive, and lacking in the generosity and professionalism one expects at a three Michelin star venue. The hotel side of our stay was somewhat better. Overall staff were professional and helpful, although at 1,500 euros per night, one would expect that. However, there were concerning lapses. There appeared to be no "Do Not Disturb" sign in the room, and as a result, a cleaner entered without knocking while my partner was still asleep. Even if it was close to check-out time, we had not yet left, and this lack of basic courtesy and privacy was unacceptable. It is not appropriate to walk in without knocking. We could easily have been in a private or vulnerable situation.

This hotel fulfills the most important critical point in hospitality, it feels very cozy and homey…read more The reception staff knows about every person staying here, what their activity plans are and what they are looking for in their vacation. I actually stayed here pn a business trip and enjoyed the lovely atmosphere here. The rooms have floor heating in the bathroom, the beds are comfortable and the wooden design is beautiful and consistent throughout the whole hotel. The only thing I didn't like so much - also the reason to give only four stars - is the fact that the rooms are showers are very small. The restaurant offers a wide range of Italian specialties which are very delicious.

For a two star hotel, this is a very good place…read more The location in a quiet small town Nus is ideal for strategically enjoying the driving proximity of the most exciting mountains in Italian Valle d'Aosta, Switzerland, and France & meanwhile staying on the cheaper side of the Alps. This convenient location is the greatest asset of the hotel. Nus on its own is not particularly exciting, but there is a basic convenience store next to the hotel for you to stock up and go on your merry way to Mont Blanc, Matterhorn, etc. The rooms are modest but clean, and both sides of the hotel have nice hillside views. Not all rooms have air conditioning, but closing the blinds during the day keeps them pleasantly cool. Plus you can always cool down in the outdoor pool and swim while enjoying the mountain views. (For winter, there is an indoor pool) As for cuisine, for a two star hotel, it really exceeded my expectations. The continental breakfast is sufficient and the dinners pleasantly filled you up with a basic salad buffet, very hearty soups or antipasto pasta, meaty main meals and a choice of desert or fruit. If you have special requirements, a la carte is also possible. If you go to a two star hotel, obviously you are not expecting high dining. The food here may have been simple, but it was of good quality and well seasoned. I recommend trying the Italian house wine with your meal. The hotel seems to be a family-run place - the staff are very kind and accommodating, even the ones speaking very little English. If I needed to stay in the area, I'd gladly come back.

What a great place to eat. The food was from a local farm and was as authentic Italian as it gets…read more A little different regarding the menu choices, there isn't any, not a bad thing though. The staff or owner will bring a continuous flow of truly Italian top quality dishes. I was visiting the Alps from the U.S and had hiked in some of the most amazing and stunning areas. This trip, I had avoided the usual tourist areas and immersed myself into the Italian culture. For a truly Italian experience with some good friends and a nice bottle of local wine, this is the place to go.

Great place for very decent price with a special ambiance. However the meal took three hours and no…read moreone bothered to explain the concept before hand. We had to leave in the middle because it was just so late. Make sure to check a head how long it would ta

This hotel had a nice bed and breakfast feel to it. Very family friendly! The concierge was very…read morepleasant and helpful with directions. The hotel itself is a little older but had such a unique feel to it we felt like we were in a very special place tucked between the mountains. There was a very friendly little puppy there that my kids gushed over and he was happy to be given the attention. The puppy definitly helped give the 5 star review!

San Rocco - the hotel with amazing views and scenery and only 'ok' rooms…read more Upon entry, this looks definitely like a boutique hotel, with a small entry and one person reception. It's very lush on the outside with foliage and plants and very rich looking carpets, wall coverings, etc. However, the rooms (at least my room - small with a double bed) are tiny and also very sparsly decorated. The room I stayed in was very simple, bed, desk and a small closet. You didn't have much room to walk - especially around the bed toward the bathroom (which was also tiny). The room was clean, but very very small. The redeeming factor was the balcony, which looked out open the lake (Orta I believe) and the monastary on the island. The view was amazing and from my room, I could see in almost all directions. Back to the room...air conditioning...supposedly was there, but even following directions, I couldn't get it to work. Thankfully it wasn't too hot. Also, the noise from the halls and rooms surrounding were terrible. I could hear literally EVERYTHING....really. Food in the restaurant was ok, but I didn't think it was amazing. I'm guessing there are other spots in the area that have similar atmosphere with good food. The outdoor space for drinks/dining is very picturesque, so, good for drinks.

I organized an event at Mon Paradis and am very happy with the professional approach of the hosts…read more They are able to support skilfully and I found them attentive to every detail, working to make things work. In my case they provided for a professional videographer on site. We also had a great Italian lunch at walking distance. On top, the location is gorgeous, clean, green, rocks and with great energy. Highly recommended!