I can't believe we didn't go in for the first time until January. Obviously, you don't buy a sofa…read moreevery month or even every year, but still. Anyway, warm welcome, quick to answer questions, no heavy pressure, just "there's more upstairs." Not everything is for everyone-- but they have a lot of choices, good brands, and as important-- different scales for smaller or larger spaces. We also wanted to re-upholster our dining room chairs-- and the people at the store were so helpful and supportive as we chose the fabric. We love what we ended up with. Evan the upholsterer and his team are amazing. The antique chairs look great with their new covers and thicker seats. The delivery guys were cheerful and enthusiastic about the work that had been done. Like someone else said, I'm buying all my furniture from Country Farm from now on.

Nicest service in Maine! How Guly recommend doing business here. Honest, reliable and courteous…read moredelivery guys

We've had our ski house since the 1970s, and Jerry's is our go to for furniture. They have quality…read moreselection and great customer service. The pieces last even with the heavy use our family gives them. Highly recommend.

Great service and selection. We were looking to fill a tricky layout and Jerry spent time with us…read moreto understand what could/would work best in that space. Once we made our decision, he worked a deal for us and arranged delivery which was flawless. We appreciate the human touch's and great products.

Had an excellent experience today with Paul! He listened carefully and guided us to the mattress…read morethat was just the right fit, and did not try to upsell us to something more expensive. Great purchasing experience and we will definitely be back next time we need a mattress!

I want to say that I am so grateful with the staff and delivery people of this company,having a…read moredelay of schedule due to the bad weather on that day they were still able to bring and install my orders professionally on that same day,with a constant communication of the sales people they were able to fulfill it as promised. Customer service at the store was great, he was very helpful and attentive ,show me all the possible options that I can get when it comes to my budget and answer every questions that I have before making my final decision on buying the mattress. My choice was right on going to this store and very happy on my purchase.

Bought a firm luxury mattress but after a few nights I couldn't sleep on it, too hard, so they took…read moreit back and replaced it for one a little softer and plush. No problem at all. While in the store, they even moved the mattress to a lower frame so I could try it out, I'm rather short and need a lower bed. I loved it right away. They are so nice and very helpful. I would recommend Mattressman to anyone.

The people in this store are great. A fire in Laconia wiped out everything a friend of mine had…read more They recently gave me a mattress set for cost. They care about people and community. JSV

I did receive a call from their Customer Relations escalation department. The person I spoke with…read morewas very professional and apologetic. I explained to her what had happened and the interactions I experience as a first-time customer. She ensured me they take these matters very seriously and will use the information to create better customer experiences. I appreciated the call to address my concerns.

From the owner: Everyone in our store is committed to making sure you get your best sleep, every night. How do we…read moredo it? Our Sleep Experts® train more than 200 hours to put together a complete solution just for you: mattresses, bedding and all the essentials. Plus, you'll shop confidently with our Love Your Mattress Guarantee®. That means you'll get a low price on America's best brands, including Sealy®, Tempur-Pedic®, Sleepy's, Serta® and more. You'll also get your new bed delivered your way and with a 120 Night Sleep Trial® to make sure the bed you chose is the perfect one for you.

We purchased a Serta series 300 plush mattress from Mattress Firm in Augusta on a Monday from a…read moresalesman named Darren. Mattress Firm delivered it the next day, but it was the wrong mattress; the mattress we received was a Serta series 300 firm. My husband went back to Mattress Firm the very next day and was told that they couldn't deliver the correct mattress until Sunday because they didn't have any in stock. Are you kidding me?! I highly doubt they sold out all of these mattresses in one day. I find it highly suspicious that when we purchase a mattress they can be here the next day but when it comes to fixing their mistake it takes them 5 days.

We've had nothing but great service from this location and I highly recommend them if you are…read morebuying in the area. Both Giovanni and the district manager are eager to ensure the customer receives the best service and product satisfaction. No sales are rushed and follow up is impressive.

Sales person,: Colin, was very helpful and informative. There was a great memorial Day sale going…read moreon. Product hasn't been delivered yet but was very comfy in the store.

We wanted a good selection of mattresses to choose from and we found them here. The sales staff was…read morevery helpful, pointing us in the right direction. We found a great mattress at a price we're happy with and it'll be delivered so we don't have to worry about it.

Wait til you hear this story. Bought the mattress "top of their line model" little over 2 years…read moreago. Called "Sam" who we purchased the mattress from in Portland to tell him the edges had failed and there was a big hump in the middle. Sam never called back ( waited a month) called again ! Finally sales manager Catherine called today, said they would take the mattress back and "fix it"! #1 my husband is very ill and facing surgery in the near future and really would not be comfortable in the guest room #2 they take your mattress and fix it? What are you supposed to do whilst they are fixing it? #3 what do you get when you fix a piece of crap? A fixed piece of crap? #3 asked to speak to Catherine's supervisor, she tells me the only person she answers to is the owner Mr. Samaras, and he's not in for a few days. I already went to a REPUTABLE mattress store and bought a purple mattress. All I want is Portland Mattress Makers to come and get their product and be honest and at least give me a portion of my money back... ie mattress guaranteed for ten years... give me back eight years back! SO MUCH FOR SUPPORTING LOCAL BUSINESS!!!! Let's see if Mr Samaras calls me back!!!!!

The only place to go for a mattress. Knowledgeable no pressure staff, clear concise info on the…read moredifferent mattresses Courteous delivery staff, even brought me a gift when delivered. Shout out to Sam in Portland, pleasure to deal with.