Ephrata Agway did the fencing around our inground pool. During the installation they dropped a…read moredigging iron into our brand-new pool and ripped the liner. I understand accidents happen, however what is not excusable is they never told us it happened and when we noticed the pool was not retaining water, they tried to say the heater was leaking water. If you make a mistake own up to it. They told our pool company about their error but never contacted us or offered us any kind of apology. Absolutely terrible customer service. We will not use them again and will never recommend them to anyone.

So...my wife and I just bought our soon to be forever home in Ephrata Pennsylvania. On our first…read moretrip ever to this store I learned I'm gonna be spending a lot of time and money in this place. Nice staff. Great assortment and just an overall cool place if you've got dogs AND are looking to make your new home yours. First purchase was a rocking chair set with a table for our front porch in our colors. Next thing is the fence we're gonna have them install around our property. Also got a great deal on a snowblower at end of season. Now, we've got no money left! Agway took it all...until our next purchase. Safe to say we're gonna be there quite a lot. Great store!

I bought a bag of dog food from agway last week. It made 2 of my 3 dogs eating it very sick. The…read moreone was vomiting uncontrollably. The other had bloody diarrhea for 3 days. I took stool samples in to my vet which I offered to bring them proof of. which tested negative for everything. We came to the conclusion that the feed was spoiled. So I contacted agway in Cressona. The lady called me "ridiculous, insane, and crazy" and that they can't "resell an open bag". I asked why they would even consider selling something that we suspect is spoiled and she said maybe that food isn't the food for my dogs and that I should try a different brand . Mind you I bought a new bag from where I normally purchase my food and everything 100% fine. I have never been treated so rudely by an employee in my entire life. She refused to allow me to speak to the owner/manager about the matter and was screaming at me in the middle of the store (I know this because I could hear the other cashier talking to customers). Extremely unprofessional. I'm still blown away with how rude she was to me. Eventually she hung up on me. Also refused to give me her name. I'll be reporting them to the better business bureau. This is ridiculous. If I could leave no stars. I would

I loved this store, but suddenly it's gone. So friendly and knowledgeable. The go to place for…read morebirding. I would drop by and it's next to the best Mexican Food, Taco Maya. Did they relocate? I hope so.

Special thank you to Austin, Collin, and Rich for letting me bring my awesome Border Collie in to…read morebuy Koi and many goodies! Thank you for the coffee and what looks to be bakery quality donuts. I'm not sure where the store owners are, but your store is run so well with such amazing staff!