I am surprised to see the other negative reviews. I love this place for a small event. I've been to…read morea few events here since my original review 10 years ago and even hosted my mother's wake last year. The staff and food was great and they were very helpful through the planning process. I would definitely recommend it to anyone looking to host an intimate, casual gathering.

I co-hosted a wedding shower at this venue on August 14th. Without the assistance of family,…read morefriends, and the bridesmaids, it would have been an unmitigated disaster. We booked the place at least three months earlier after meeting with then manager, Shannon. We were promised everything would be done: setup, linens on the table, and plates and silverware for 60 people. We ordered three sandwiches: chicken salad sandwich, vegetarian sandwich, and a turkey sandwich. Accompanying that was to be fruit salad and a green salad. Shower was to start at 12 noon and we made arrangements to come in at 10:30 a.m. to decorate and set out the cake and desserts. The above was confirmed with new manager "Mitch" on August 3rd (at an in person meeting) and on August 12th (during a telephone call). We also advised him that we would be paying in cash to avoid any credit card service fees. He responded that that would not be a problem. We arrived the morning of the shower at 10:30 a.m. to find a gentleman mopping the floor and absolutely NOTHING prepared. There were no tablecloths on the table - nor could any be found - and my sister was told upon arrival that they were "not sure if they even had plates and utensils for 60 people"! I immediately went out to find tablecloths and plates and, luckily, my sister-in-law had several linens that she brought over and we were able to cover the tables. I purchased appetizer and dessert plates just in case they were needed (and yes, they were needed). Our group had to set up the extra tables while the venue managed to scrounge up two black tablecloths for those two tables. The shower started at noon and I noticed the appetizers were not yet put out. However, two of the sandwiches, the chicken salad and the vegetarian, were sitting out at the end of the serving area. Just sitting there in what has to be the sorriest presentation of food I have ever seen. The chicken salad was to have lettuce and tomato on it and the vegetarian, which was "chef's choice", was a spread of hummus, with some having sprouts and/or a tomato on it. I asked for the appetizers to be put out and when they arrived the amount served was woefully inadequate for the number of people it was contracted to serve. Also, they were brought out without serving utensils and without the dip to go with the veggies. There were no appetizer plates put out so we used those bought at the beginning of the day. Since the sandwiches were on the counter, people began lining up to eat and I had to announce several times that we were still missing the two salads and the turkey sandwiches. They were finally brought out - had to wait again for the salad dressings - and it did not take very long for the salad to be depleted. When they were advised that the salad bowl needed to be replaced, we were told that that was all that was to be given. They were advised that the salad was to serve 60 and that only little more than 1/2 of the guests had eaten. They did eventually bring another salad to serve. Another embarrassment happened when the bartender tried to charge a guest $3.00 for her diet Coke (soft drinks were included in our deal). She declined to pay. At the end of the event, after cleaning up, we were presented with a bill that included the service charge. We asked to speak to Mitch about a reduction in the bill based on the horrible experience and the bartender told us that Mitch said there would be no reduction and that the bill was "as is". We demanded to speak with him and said we were not paying the full price. Mitch appeared and, during the back and forth, it came out that (1) the real chef was on vacation and he was handling the chef's duties; (2) that because he was obligated to attempt to fill the chef's role, he was running around trying to do everything himself. He claimed it was due to being short-staffed but it is apparent that it was a lack of preparation; and (3) that he thought that the tablecloths were only needed for the 2 extra tables, despite stating at our August 3rd meeting that he would need to order them. We received a nominal credit to the bill. The venue itself was very nice, especially when decorated by the family and friends of the bride. The guests were happy to celebrate our bride and, hopefully, the bad food and faulty service will be overlooked and will not reflect poorly on the hosts and family. Thankfully, we were able to bring in our own delicious desserts - cream puffs, tarts, cheesecake with berries, Irish soda bread, and cake - and they went a long way to making up for the bad food. The salads, and the lemon vinaigrette dressing, were particularly good. The bride enjoyed her shower (thankfully, she was too busy to eat!) and, at the end of the day, that made the event a success. I would not recommend The Copper Cup to anyone looking for an event space until they get a better, more knowledgeable team in place.

This past Sunday I had my baby shower at the Orchid Room and it was perfect! The space is gorgeous…read moreand everyone raved about how beautiful the shower was. The shower started at 12pm and we were able to get into the room at 11am. We were scrambling to get everything done until the last minute but it all worked out. An hour and a half to set up might have been more ideal but that's okay, we had a lot of people helping. We were able to bring in our own food which was nice. They do no allow alcohol, fyi. Otherwise, I would have done mimosas or "mom-osas" for myself. ;) We also brought in our own linens. The room rental for 4 hours was $200 and that also allowed guests to check out the butterfly house that same day. There were not butterflies since it was January but we did see the parrot and a lot of cool plants. I would highly recommend this space to others. We had around 55 people at the shower and I would say you wouldn't want to have more than 60 guests to fit the space comfortably.

Miller Nature Preserve grounds and gardens are beautiful, and the butterfly house is a great…read moreexperience when it is in season. However, at $600 the Orchid Room is very expensive and is very limited in how you are permitted to decorate. We unfortunately had to cancel our event and requested a few butterfly house passes to use another day since we were out the $600. They said it was not possible. So be very aware of the 90 day cancellation policy and the very limited decoration policy.

Went to visit my sister in law. She literally lives 10 minutes from the park so we decided to take…read morea walk this evening. The entire park was clean, plants were in bloom and the cabin and fields were perfect. We walked through the woods a bit and it was just an awesome evening. The only negative is the giant sign of things not allowed. It did kind of take away from the beauty of the entire park. I understand there are rules and there shoukd be. But, maybe make the sign a bit smaller and further back? Anyway, beautiful park. Keep up the awesome work!

Beware if you are planning an important event on the front lawn (wedding), you are mere feet away…read morefrom a residential neighborhood and your ceremony might also include barking dogs, lawnmowers, and boisterous children playing outside. Otherwise, it is a beautiful setting.

I am a huge fan of this place! Have been for several fundraisers, an art show, holiday shopping and…read morefor a few live concerts. It is a fabulous venue and in such a beautiful location.

I booked the club house for my son's wedding rehearsal. The contract was easy to read. Rental is…read more$225 for non Landings residents, $75 for Landing residents. $150 cleaning contract. I am a Landing's resident. There are 2 large rooms with a full kitchen in between the rooms, a fireplace and restrooms. I was able to decorate with command strips. Chris made the whole process very easy. The tables were easy to set up and put away. I will definitely rent the club house again.

I visited this park on Friday, 5 July 2024 at 5pm for an outdoor wedding. Bain Park also has a…read morecabin that is available for rent. Chairs were placed outside in a slightly wooded area with trees. Due to rain that started as soon as my friend, the bride, walked down the aisle, the wedding ceremony was cut extremely short. The whole ceremony took about 5 minutes because of the rain. After the ceremony, we all took cover under the white gazebo for about 20 minutes. Then, everyone proceeded to the cabin in the park where dinner would be served. Unfortunately, I couldn't stay for dinner but I briefly entered the building/cabin however, I didn't see much because I had to leave. It was most likely set up with tables and chairs for dinner. Regarding having a simple wedding here, it looks like alot of people do host weddings here. Give them a call at 440-356-4444 if you want an indoor wedding in the cabin or an outdoor wedding in the wooded area outside. I've only been here once so a 3/5 rating is fair. **** GOAL of 150 reviews in 2024 - 55/150 total reviews in 2024 - 705 total overall Yelp reviews - Reviewed on 6 July 2024

Bain Cabin is beautiful. Along with the rental of the facility, you also have use of the large…read moregazebo outside. There is a beautiful little wooded area with a stream and old stone bridges that are perfect for pictures any time of year and you are nearly guaranteed to see deer. There is a no alcohol policy, hopefully they change their minds on that, I think they would be booked every day.

Excellent wine and beer by the glass or bottle. Have a seat at the bar or table. Service is always…read morepleasant and professional. Wine tasting weekly on Friday and Saturday nights. Light snacks are frequently offered. Friendly customers and staff. Great selection and fair prices.

great staff !!! amazing experience !! great prices !! The owner an bartenders are very friendly and…read morecare about customers

Stayed here one night. Great hotel! Great neighborhood. Restaurants and shops literally right…read morenext door to the hotel. Free parking in the lot next to the hotel. Friendly staff, great Hyatt beds as usual. Would definitely stay here again if coming to Cleveland.

This one star review is purely for the area immediatedly outside the Lobby's front door and the…read moreHyatt's parking garage for guests. Grounds surrounding hotel building (and outside tables set up for smokers) COVERED in cigarette butts and trash. I really could not believe it! It does not appear that the hotel has any ground maintenance crews! And that parking garage...........o Lord.........filthy! From the coffee (maybe?...hopefully?) spills all over the elevator buttons to the trash on the lift lobby floor to the unbelievable stench and trashin the elevator! It really smells like someone lives in it 24/7. Truly disgusting!

Oh my goodness- never even knew this gem of a place existed…read more The food was absolutely delicious. Everything was full of flavor and fresh. While the place itself is not overly huge, it's perfect for small gatherings. Smaller baby showers, bridal shower, or a small birthday party. The decor could use some help- it's not overly esthetic but the food makes up for it! Definitely worth giving them a try!

We used them for an event and they didn't provide enough desserts. Not great and expensive for what…read morewe got