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    AHMC Seton Medical Center Coastside

    2.7 (27 reviews)
    Open • Open 24 hours

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    12 years ago

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    12 years ago

    We were hit with a $2000 bill for taking a splinter out of my husband's eye. It took 10 seconds. Really?

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    13 years ago

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    10 years ago

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    11 years ago

    The ER is great , just don't send mom or pops here unless they wrote you out the will.

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    11 years ago

    Grossly overpriced. $2700 charge for very simple emergency room services for food poisining. Incompetent billing.

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    Sutter Mills Peninsula Medical Center, Burlingame Campus - View from ER parking lot

    Sutter Mills Peninsula Medical Center, Burlingame Campus

    2.7(425 reviews)
    8.1 mi

    A long overdue review. I will need to make it short, but would like to praise Peninsula Hospital…read morefor the very attentive care I received in 2011 for a major surgery. Fast forward to 2022 when I came down with covid - I had a horrendous experience in the emergency room - I could hear staff chatting away as though they were junior high kids at a party in another room. The ER doctor at that time told me I had "severe covid" and needed medication - a medication that had been understood would destroy a person's kidneys in a short amount of time. I refused the medication. I could mention many other concerning things about my treatment in the emergency room that night, but honestly, this review would end up being much too long. The good news is when I was admitted to a room on the 4th floor it was a different staff and they were great. I asked the doctor who came to see me if I had "severe" covid (as the emergency room doc said) and she said, "no, it's mild, but you are dehydrated and your electrolytes are off." Wow, how could one doctor say "It's severe and you need to have medication" (that will cause harm to my kidneys) and the other have a completely different diagnosis? The 4th floor staff took good care of me the remaining days I was there. Then in 2023, I ended up needing emergency room care again, and an xray tech walked in and said he needed a scan of my heart; I reminded him that due to my health situation (from a previous diagnosis) recommends for me to be careful about having too many xrays, and he said in a gruff tone, "Well, I need to do this anyway," and acted like he could care less. It is my understanding that all over our country, the best nurses and medical staff left their jobs because they knew the vaccines were not fully tested and they were being required to get the covid vaccine in order to keep their jobs. It seems the smart ones left and, unfortuantely, I get the impression that they've had to hire less-than-competent staff since then. I'm hope there have been some improvements to staff and training since 2022 and 2023.

    Sharing for awareness regarding the care I received during an MRI on 2/19/26 with a technician…read morenamed Mark, avoid if you can: Description of Incident Upon arrival, I informed the staff that I am a "hard stick" and required specific care for IV placement. Despite this: * Substandard Technique: The technician, Mark, failed to examine both arms for viable veins before attempting to prick me. * Physical Harm: Mark made 3 unsuccessful attempts. When I requested he stop after the third painful prick, he was dismissive of my concerns, stating, "I've been doing this for 24 years." This resulted in significant bruising on my left arm. They finally brought in a PICC nurse after that. * Procedure Failure: During the scan, the contrast administration was extremely painful because of contrast flow not being adjusted properly. Furthermore, the contrast did not appear in the initial images. Because of this technical failure, I was forced to return for a second MRI.

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    Sutter Mills Peninsula Medical Center, Burlingame Campus
    Sutter Mills Peninsula Medical Center, Burlingame Campus
    Sutter Mills Peninsula Medical Center, Burlingame Campus

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    Coastside Clinic - Entrance

    Coastside Clinic

    2.5(2 reviews)
    5.9 mi

    HIPPA violations…read more Receptionists don't know how to answer phone calls properly or greet people when they walk in Receptionists not routing messages properly to medical staff when patient has had a stroke fault of doctor Sandra falling asleep during patient visit check ups saying everything is fine and not speaking to patients or seeing why they maybe having certain symptoms. And second doctor he saw didn't do a full work on patient that was having stroke symptoms and patient had to go to the er to find out he had a stroke and due neglect of doctor not running test even showing red flags of patient being in out of the er past month. Missing patient documents such as they are violating hippa and patient privacy and not checking who they are calling before disclosing patient information or knowing where they place forms and at the end lying about having consent forms in the chart that Irma was able to find but according to other staff or nurses can't find unbelievable people are getting paid to give patients the run around. This what the county clinic provides setting patients for failure. Nurse Celina using improper vocabulary words to patients. Telling people to not come in hot what type of way to start an introduction to patients and instead asking who am I speaking to and how are you not who are you and do you have consent. Prior to calling patients they must review patients chart and know who they are calling. When you had been waiting on a phone call for a week for patients medication from a patient having a very recent stroke and now have to wait longer for another Dr to approve it because the Dr is on vacation. What kind of excuses and negligence does the nurse and front staff have. Maybe they all need to be trained and know what's urgent and not. And if your a certified medical staff the receptionist should be giving their two sense about a request they have no legal authority to give medical advice or say well message the Dr and end up not sending a message to the providers. They need a real audit and retrain staff properly and not give patients excuses about it's a new system no excuses to be putting patients safety first

    Looks like I'll be the first to write a review about this place. I don't know about all of you, but…read moreI'm very alert, concerned, and iffy when it comes to places I've never been to. Even perhaps when no know has ever written a review about the place at all. First thing, it was difficult finding this place! It's hidden in the back of some sort of old- fashion shopping area. I literally had to do some searching even after the navigation took me to the destination. It's right next to the gas station if you're looking for it. Second, it looked empty when I got inside. There were so many chairs. Perhaps I came in on a less busy day. The employees there were very nice. I was definitely not expecting someone rude, mean, or with attitude. That's definitely a PLUS. My doctors saw me and gave me a full scope on everything! She took care of every detail in terms of my health concerns and anything that I needed (vaccinations for school). I seriously thought that I would be having to see the doctor on multiple visits, but she took care of EVERYTHING today. It's such a far out breach to come out here, but they definitely made my trip worth it!!!

    AHMC Seton Medical Center

    AHMC Seton Medical Center

    2.2(302 reviews)
    10.8 mi

    Hospitals have it rough. I see all these negative reviews and I feel most were written on emotion…read more My mom was brought to the ER and was admitted for UTI treatment. All the staff were super nice. I have a couple of negative comments... The Physical Therapist that cared for her knew how to manipulate/handle her and move her to the position he was trying to get her in, but I feel he was a bit careless. In the process of moving her, her NG tube came out. Luckily she was at a point where they were going to give her a swallow evaluation later that day, so they left it out. The next day, when he came back, he inadvertently pulled on the IV tube pretty hard. It didn't come out, but that could have been bad too. Also, before my mom was discharged, I asked the doctor if they ran any tests to confirm that the UTI was gone. His response was "We don't do follow up tests. We just know that our treatment works and the UTI is gone" I'm far from a medical professional, but that response did not sit well with me.

    Was not at all the best place but only was the most proximal and convenient to the skilled nursing…read morefacility. Kaiser was deemed by the EMT techs as too far. Emergency ICU doctor was mainly a cardiologist. He just did not have the bedside manner you want when you're in very traumatic stressful times, and family is being put on life support. It was ... not a great experience. Yeah, how's that for Understatement of the Year. Couple of the nurses are fine. But very much hit and miss with the attending physicians and overnight nurse practitioner. I'm conflicted as to whether a uniformly competent caring ICU staff would have made the true difference between life, limbo and death. But I'm not conflicted in my opinion as to the general experience my family had at Seton Hospital ICU: Disappointing.

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    AHMC Seton Medical Center - May 2025

    May 2025

    AHMC Seton Medical Center
    AHMC Seton Medical Center

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    AHMC Seton Medical Center Coastside - medcenters - Updated September 2026

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