Came here as I was suffering from a nasty virus. I had, also, began to experience some numbness on…read morethe left-side of my face. I had a call with a nurse who was fearing it was the beginning of a stroke but I was not convinced it was stroke related; it seemed virus related. The wait was a bit long but I was shown to a room in around 1 hour where they administered a COVID test: that came back negative. The PA came in, Kaitlyn, and she was excellent. She did not perform any stroke tests but had me do a lot of facial movement. Kaitlyn felt that my facial numbness was tied to the virus and it was Bell's palsy. There was the small risk that it was tied to a stroke so she transferred me to the UPMC hospital across the street. It turned out Kaitlyn was 100% correct and the ER at UPMC confirmed that diagnosis.

If it were possible to give negative stars, they would receive 10 less than zero from me. Do not…read moretrust the "UPMC" branding of the facility because the quality of the facility, staffing, and care are not the same at all. Go anywhere except to "UPMC-GoHealth Urgent Care." The receptionist was exceptionally RUDE and unprofessional. She complained about my being there to sign in, despite the office being open. A person who came in a few minutes after me was turned away even though the waiting room was empty and it was still 30 minutes before close. I did not see or hear any other patients while I was there, so backlog does not seem to have been the problem. The receptionist area was unclean, and so was the waiting area. I spoke up when I heard her complaining to another person behind the window that I was there and was yelled at by her. Note: I was there because my insurance provider asked me to go there to ensure I was not having a heart problem; being yelled and treated horribly by the front staff does not seem a good entrance into a health care facility for anyone. Background on the symptoms was that I felt some twitching and discussed with my insurance's nurse line beforehand whether it could be muscle strain/spasms or if I should be seen. The care I received was very rushed. EKG probes were later found still attached. The doctor told me I was having a major heart attack and needed rushed to an ER. A triage nurse at the ER shortly after read the print out and said it did not indicate anything was wrong at all; and later the ER physician said there was no need for me to been referred t there either: all tests were fine, including the print out from the urgent care facility. I could not recommend UPMC-GoHealth Urgent Care to anyone. Please go anywhere except that facility, your health could literally depend on it.

I have been going to Icare for years. the lady at the front desk is wonderful, unfortunately the…read moremedical professional (supposedly) I saw today was less than stellar. I know what is wrong with me and I know what medication works for me. she insisted on doing a Covid flu swab even though I have NO symptoms of that. however I allowed it because she said otherwise I couldn't be treated. when that came back negative she wouldn't prescribe augmentin which is the only thing that works for my sinus infections, stating that they had been flagged for writing too many antibiotic prescriptions. HOW ISTHAT MY FAULT? when I told her amoxicillin doesn't work for me she then stated she didn't think I had an infection at all. then WHY BOTHER SWABBING ME AND WRITING A PRESCRIPTION FOR AMOXICILLIN? she got very condescending and talked down to me. I will not be returning nor will any of my family members.

My son went in to get a strep test. It's been 64 minutes and counting. No one else came in or out…read more Good thing we didn't come for plasma or CPR!

Previously Dr. Wong helped get to the bottom of an underlying problem which was missed by other…read moreDoctors. He's very thorough, yet streamlined in process and costs. Today he was able to help me with a virtual visit. It was so easy, Dr. Wong is great at communicating options and treatment plans, working with you. If you need labs, he'll order them or if you like, email you directly. If you have insurance, and choose to use it for the lab, that's fine. Or he can set you up for a discounted rate! Go see Dr. Wong on ihealth!

Walked in on a Saturday morning, got out with a diagnosis and prescription 30 mins later. Efficient…read moreand affordable! Only minor issue is, you can kinda hear people talking in the doctor's room while you are in the waiting room. Patient's privacy could be better.

I shall never bag on 9-1-1 ever again…read more They helped save my father's life this evening. Despite my father's protests and him thinking that his chest pains were indigestion, I made the call. The person on the other end handled my frantic call with clairity and grace. The first responders were at our house before I could think about it and whisked my father away to Mercy Hospital. They were calm and beyond efficient. As I rode upfront on the way to the hospital, the EMT driving the ambulance kept me posted and put me at ease. Dad's stable now. He was seen and treated just in time. Thank you, thank you, thank you. You all deserve raises.

We drove here from Slippery Rock (even though there was a closer urgent care) because of the good…read morereviews and it was worth the drive. Everyone is so friendly and they got us in quickly. Pretty drive too.

I visited Swiftcare when I was in town visiting family and needed to see a doctor on a Saturday…read more The staff was kind and attentive. Dr. Bull is awesome; he has a great sense of humor and made me feel comfortable. I left feeling better because I was able to gain peace of mind. I just had to pay a copay for my visit, which was great. The doc took xrays and I was informed that they are a $40 flat fee (per set)...seems incredibly reasonable for those with and without insurance.

My husband went to Harmarville ER due to chest pains. We had never been there before, but had…read morealways heard good things about it. The minute we walked in, we knew the good things were true. He was immediately taken care of by so many wonderful. Kind people. Many tests were quickly done. While waiting for the test results we were taken to a room upstairs just incase he had to be admitted. While waiting for the test results, he was treated to a delicious lunch and made comfortable. My husband was blessed to be able to come home that same night. Our treatment there was above and beyond anything we could have imagined. We are very grateful and would recommend this place to anyone needing help.

Great place to go in an emergency. The staff is top notch from the patient access to the…read morephysicians. It is very clean which matters in this day and age. Quick service. Waiting times were great. Definitely use this facility again!