The service and people inside were perfect! And not to mention how fast and precise they were with…read moremy clothing! 100% recommend

Poor quality, bad communication, not reliable with time…read more I was told my items would be ready on a Friday. I arrived at 2pm and they were not started. I was told to come back at 5pm. I returned and they were not complete. Returned the next morning to pick up poor quality of work. It appears to be a Mom & Pop shop, very nice people, but will not use again and would not recommend due to issues above. The owner was apologetic about the delay and poor communication, but the poor quality speaks for itself.

My husband and I are planning a vow renewal for our anniversary, to take place in the Hoh…read morerainforest at Olympic National Park in Washington this summer. We have hired a photographer and I spent more than I ever have on a beautiful sequined deep olive green gown. I was so nervous to get all the necessary alterations, including a major shortening due to my 5'2 stature. I was able to get that and alteration to shoulders of the gown which allowed it to fit perfectly for my special day. The quality of the work was excellent and the turnaround time was totally reasonable. The alterations cost $120, but it was well worth the investment because this dress is a once in a lifetime experience for me. The craftsmanship was excellent. I also appreciated the excellent customer service and the shop cat, Puma was a wonderful bonus!

Guest service customer relations. I picked up our items and not even a thank you. It's a shame…read morebecause they do good work.

Alteration was too short by 5 inches and they would not fix it for free. Poor customer service.read more

They are simply fantastic. Good prices and she is very nice. Nothing has been late ever.read more

I don't think any amount of words can adequately describe my experience with Courtney. I found…read moremyself in desperate need of a good, trustworthy seamstress to help me with my wedding dress. As a plus size bride, I did not want to make an already vulnerable experience harder with a difficult experience before my wedding. And the hard part: I wanted them to be local. I feel incredibly blessed that I found Courtney, and that she took me in. She was INCREDIBLE. So sweet, incredibly talented and knowledgeable... not to mention very sensitive. She talked to me, asked me questions about my big day, and made me feel right at home... and EXCITED. I can't thank her enough. Plus, her little studio here in Chico is the best. A great interpersonal experience where you feel like the most important thing. She took my dress in a whole size, altered my sleeves, and added a bustle to my dress (with custom instructions for my friend). I recommend Courtney to anyone and everyone.

If I could give more than 5 stars I would! I took my wedding dress to Courtney because I didn't…read moretrust anyone in my local town to alter my dress and that was one of the best decisions I could've made. Courtney is so sweet and so easy to work with. She listened to exactly what I wanted and her attention to detail was amazing. She made my dress fit like a glove!! Thank you Courtney for making me feel so beautiful on my big day!

I had a pair of Chelsea boots that needed heels and an Adidas dress that needed to be shortened. I…read morenever imagined I'd find a place that could do both and do both brilliantly. I have been looking for a shoe repair shop since I moved back to the KC area 13 years ago and this is the first shop I've been happy with. The same with alterations. It was a bit expensive, but worth every penny in my opinion. I will definitely be using their services from now on. I highly recommend them. Great work!!

So thankful to have found such a professional tailor and shoe repair. Great attention to detail.read more

Julia did a great job with my son's suit alterations. She is reliable, fast, very professional and…read moreresponsible. Her customer service is excellent, and her prices are great too. I highly recommend her. Thanks Julia and team.

Julia is prompt, efficient and helpful. You get a text once your item is done and everything I got…read morefrom her was finished before the quoted time.