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    FloorEver Interiors

    4.5 (22 reviews)
    Closed 9:00 am - 5:00 pm

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    Services - FloorEver Interiors

    Floor repair

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    After living in our home for 25 years, we were ready for an update to our flooring, bathrooms, kitchen, laundry room and fireplaces. After interviewing several interior design companies, our choice to have Floorever Interiors do the remodel was exactly the price and style we wanted. The service provided by Jeanne and Karl was constructive, providing various options to our southwest theme. We first were looking to replace our existing floor tile as well as update the bathrooms. We picked out a porcelain tile for the floor, but decided it wasn't quite the pattern we wanted. When we further clarified the look, Jeanne quickly arranged for a tile representative to come into FloorEver with additional samples that was exactly what we wanted, a beautiful multi-color Travertine stone! Once that was defined, Jeanne was able to present us with tile and countertop samples for the bathrooms, laundry room and fireplaces that went so well with the flooring. For us, the kitchen is a work of art! The cabinets are made with high quality and durable hickory wood. Our prior kitchen design led to stretching or bending in the challenging search for pots, bowls, mixers, baking pans and utensils. After Jeanne showed us various cabinet storage options, we added racks to organize our pots, Tupperware, wine glasses, cookbooks, spices, baking pans and KitchenAid mixer which created a highly functional kitchen layout. It took a variety of skilled craftsman to installed the stone, cabinets, plumbing, electrical, backsplash and countertops. Jeanne provided a realistic schedule, and the work was on-time and professional. And if there were questions, they either asked us or would get on the phone with Jeanne for clarification. We love the finished product and will definitely recommend FloorEver Interiors to our friends and family. We are looking forward to working with Jeanne and Karl again on tiling our outdoor space!

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    1 year ago

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    Emily H.

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    10 months ago

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    5 years ago

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    6 years ago

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    8 years ago

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    Jeanne M.

    Thanks so much!

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    7 years ago

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    12 years ago

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    9 years ago

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    Jeanne M.

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    9 years ago

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    Jeanne M.

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    10 years ago

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    Karl M.

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    8 years ago

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    14 years ago

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    Review Highlights - FloorEver Interiors

    The service provided by Jeanne and Karl was constructive, providing various options to our southwest theme.

    Mentioned in 9 reviews

    Read more highlights

    You might also consider

    Beck's Floor Installations

    Beck's Floor Installations

    4.8
    (123 reviews)

    Beck's was so easy to work with, priced well and their work is spot-on amazing. It was better…read moreservice and install than I ever expected. I needed to extend exiting tile installed 4 years ago by a different company to other parts of my home (master bedroom, walk-in closet and office). I had additional tile for them to use. They matched it up perfectly, executed as promised and left the place 100% clean. The entire process was so easy: I measured the room and sent pictures. I got a bid with-in hours and they schedule my install. They showed up on time, were very courteous and talked through any issues they encountered. I liked them so much I had them come back out the next week and install more tile. This is a company you keep in your contact list and refer.

    The entire process from start to finish was awesome! The customer service was a 10 all around! From…read moreDave meeting us at the showroom, Misty handling all my questions, and Robert and Rob who kicked major butt on the Installation. I will say it has been YEARS since I have witnessed employees hustle as hard as those guys did! Our Job was completed in 4 days. They were on time every morning, friendly, polite, and they swept up after themselves each night. They were patient with us when we had a hiccup on day one and they worked with my husband to resolve it. Our floors are beautiful and we are so happy with their work! If you're looking for a local flooring company that actually cares about customer service, call them today!

    The Floor Store

    The Floor Store

    4.2
    (72 reviews)

    We purchased our new kitchen countertops from The Floor Store and am very pleased. Their Gilbert…read moreshowroom has a large selection to choose from, and are very knowledgable in all products. Prices are very reasonable too. Marla is a pleasure to work with! Professionalism all around from everyone we encountered. We had a minor issue after install and Marla was right on top of it - coming to the house TWICE personally to make sure it was resolved (it WAS!) Top notch customer service that you just don't see any more. Highly recommend The Floor Store!

    I chose The Floor Store for both flooring and countertop projects because of the positive…read morereputation they have built in the Valley. Unfortunately, my experience did not match that reputation. The projects themselves had issues, but the bigger problem was the communication, lack of follow-through, and lack of accountability when those issues came up. To be clear, I understand that mistakes happen. Materials can be delayed. Defects can occur. Schedules can change. That is part of any home improvement project. What matters is how a company communicates, takes ownership, and helps the customer through those issues. That is where The Floor Store fell short in my experience. My carpet project started with a material shortage that left part of the installation unfinished while more carpet had to be ordered. That shortage also appears to have contributed to seams being placed in areas where they may have been avoidable if enough material had been ordered correctly from the beginning. The countertop project then brought a separate set of problems when a defect was identified and a replacement became necessary. Again, issues happen. But throughout both projects, I repeatedly had to chase down updates, ask for status information, and coordinate details that I believe should have been proactively handled by the company. The most frustrating part was the breakdown in communication between scheduling, installers, contractors, and management. Follow-ups that were promised did not happen. Schedules changed without proper notice. At several points, I felt like I was doing the work of the project coordinator just to keep things moving. What concerns me most is what happened after the projects were completed. At management's request, I took the time to provide a detailed written summary of my experience and concerns. I sent that on July 25. Weeks went by with no acknowledgment or response. I followed up again on August 11 and still received no meaningful communication. I also attempted to escalate the issue again before posting this review. That lack of response reinforced the exact concerns I had already raised about communication, follow-through, and accountability. I spent more than $20,000 with this company and expected a much higher level of customer service and project management. While the final products may be acceptable, the process to get there was unnecessarily frustrating and disappointing. At this point, I am posting this review because all private attempts to resolve or even discuss the matter have gone unanswered. I was not looking for excuses or an argument. I was looking for acknowledgment, accountability, and an honest conversation about what went wrong. Ignoring a customer after more than $20,000 in business is not acceptable. If ownership or senior management genuinely cares about their customers, their reviews, and the reputation of this business, I would encourage them to contact me immediately. I would still prefer to resolve this directly and fairly, but that requires someone from The Floor Store to actually respond. Future customers should know that when things go wrong, communication and follow-through matter. In my case, that is where The Floor Store failed. I hope management chooses to take this seriously, because this experience has completely changed the way I view a company I originally trusted.

    FloorEver Interiors - flooring - Updated August 2026

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