AID was assigned by our home warranty company--Old Republic. They were quick to respond and came the next day at the desired time. The gentleman who came, Vigen was such a nice person. Our oven quit heating up; he came in and checked the oven. Within 10 minutes he told us the problem, and immediately went to his car to get a part, and our oven was fixed before we knew it. Vigen is a real professional. We are so happy--and it was all done so quickly. What a great company. read more

1st Review for April 2024 service: THEIR CUSTOMER SERVICE IS SECOND TO NONE! EXCEEDED MY EXPECTATIONS! Look no further!! I was assigned this company by my home warranty company for a 2nd opinion for my gas oven. I can't speak highly enough about my experience with AID Appliance! The technician was punctual, kind, professional and knowledgeable. The manager, Natella, is an absolute star! She responded to my work order quickly, efficiently, professionally and was incredibly patient answering all my questions. She and the technician, Vigen, provided OUTSTANDING and EXCEPTIONAL SERVICE! They sincerely care about their customers! AID Appliances are the BEST in the business! THANK YOU AID APPLIANCES! 2nd review for May 2025 service: Once again, AID provided EXTRAORDINARY SERVICE!! From start to finish, Natella and Vigen are wonderful, HONEST, helpful, great communication...the type of service that surprises you because they truly have INTEGRITY! THANK YOU THANK YOU THANK YOU! read more

The company was indicated by our neighbor. Follow her, they fix old washer machine. The service was great 8 months ago, but our machine is too old, it is broken again. Vigen, the same guy who came before is really honest for advising to buy a new one. The value of the service is reasonable. $75 for checking the problem. read more

We worked with Vigen on our house addition AC installation. Vigen is incredibly honest, professional, and knowledgeable, he proposed different approaches based on our scope and making sure we understood the pros and cons for each option. Highly recommend him for AC needs! read more

I had a problem with my dishwasher and I called AID APPLIANCES. Natella made an appointment the same day. The technician called and provided the arriving time. When he had checked my dishwasher he said repair will be too costly and he suggested replace unit. He gave me the good price for installation a new dishwasher and get my old one away. I appreciate this company for the honest technician to saved my money . And now I have a new dishwasher, me and my wife are very happy! ) And also he provided a maintenance for my Maytag dryer. Highly recommend them! read more

AID Appliances - Dryer - Appliances & Repair Near Me

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My Kenmore fridge had an issue where the freezer was working correctly but my refrigeration wasn't getting cold enough to keep my produce. The technician Vigen was able to diagnose the problem quickly (burnt out fan) and even had spare parts to repair my fridge. Extremely prompt, quick and affordable. Was done in less than 40min, highly recommend. read more

The AID Appliance technician who installed my cooktop was very knowledgeable and professional. He was also very efficient with his work and he even helped me with breaking down boxes for the recycling bin (can't beat that kind of service). If you're looking for someone to install any of your appliances, look no further than AID Appliance. read more

AID Appliances - Cooktop install - Appliances & Repair Near Me

These people were great they showed up they did what they were supposed to do. They were kind, considerate, assisted, and educating. The customer was one of the best appliance repair companies. I've come across in decades. I would recommend them to everyone. read more

Yesterday I had to get a licensed plumber to install a gas range stove in my house on an urgent basis. My service call was quickly answered by AID Appliances who managed to send a technician after hours on the same day. Vigen was my technician, who was on time, friendly, honest, and knowledgeable about the job at hand. He informed me that we would need a different gas adapter as the gas line in my house was installed decades ago and is now dated. After obtaining my permission, Vigen drove to the nearby Home Depot and bought back the right gas connector and provided me with a receipt. With the right part in hand, Vigen was able to complete the installation quickly. The final invoice was very close to the initial quote I got from AID Appliances, and Vigen was kind enough to write off the time he spent on purchasing the gas adapter from Home Depot. When all was done, I must say AID Appliances is a trustworthy company quick to respond to client's needs and reasonable with their pricing. Give them a shot! I highly recommend that. read more

Vigen was on time and very professional. After he assessed what was wrong with my washing machine he gave me 2 options. I had to wait until a part had been ordered. Vigen contacted me and was able to put replace the part that afternoon 2 days after it was ordered . I also had him service the dryer. Very happy with the results. Would definitely use AID Appliances again. read more

Unfortunately, we are going with another company, mainly because of price. But, this place was very prompt and honest with their answers. If I have another job they can help with, I would definitely consider read more

Vigen was extremely professional and knowledgeable. AID appliance responded quickly to our call when our refrigerator went out. We have since called him back to fix the display board on our dishwasher. Prices were right and felt taken care of. Will definitely call Vigen if needed in the future. read more

The Gas Company came out at my request for a PM. Lo and behold my oven needed an igniter. We filed the warranty claim and this company was assigned. Came out within two business days. Service was excellent. Quick and efficient. read more

My dishwasher was broken they fixed it fast and did a great job communicating and working with my schedule. I would use them again no questions asked. read more

My dishwasher gave out (I thought it was the water pump). AID Appliances returned my text immediately, was the only one of 5 companies to give me an $ quote via text, and came the next morning right on time. Vigen did a very thorough inspection (wisely not believing my presumptive lay diagnosis) and, when it turned out to be only a clogged hose, he cleaned everything out and charged me only for labor, and gave me some good maintenance tips. Very honest and competent. I will definitely be using them again. read more

When I called your company to make an appointment you told me that you are an expert in Viking repairs. The insurance company told me that 'electrical issues' were noted that void my warranty. No such upgrade was recommended. read more

Vigen came out to fix our Sub-Zero refrigerator, and was great. He was able to come the same day we called, when we noticed the fridge was not getting cold enough. He diagnosed the issue quickly, was able to get the part needed and come back the following day to repair it. Super fast, and great service. I would definitely entrust them again with other high-end appliances. read more

We were very lucky to get AID Appliances in response to a home warranty claim. VIgen arrived the morning after we put in the claim, right at the beginning of the appointment window. The communication for scheduling and the morning of the appointment were both excellent. Vigen was polite and helpful, and he work a mask throughout the visit. He had the parts to repair two broken igniters in my oven, and he was able to clean the burners on the stove. He also checked the health of the refrigerator compressor and gave some feedback about the condition of the other appliances. He was also knowledgable about what issues the warranty would and would not cover. Vigen is in a different league from the other appliance repair companies we investigated, and we were very happy with the service! read more

Had a dishwasher issue and went through my home warranty. Aid appliances was fast and efficient. Can't recommend them enough. I would use outside my warranty read more

Vigen was professional and took great care to fix my washer. He not only replaced the parts but also customized it to eliminate any noises. The fee was also very reasonable and I would not hesitate to recommend his service to anyone. read more

I was very happy with my tech. Very nice and reliable. He was also fairly quick from start to finish. Thank you. read more

My home warranty company scheduled an appointment with AID to repair my refrigerator ice maker that wasn't working. Vigen was the technician who came out. He was very polite and wore a mask the whole time. He seemed very knowledgeable about how the refrigerator operated. And I was impressed with how quickly he was able to repair it. Now it works great! I will definitely keep their number handy for whenever I need someone to repair another appliance. read more

My oven had intermittent issues with not heating up. Scheduled appointment through AHS and AID was assigned. Tech arrived on time and was able to identify root cause of the issue which was igniter. Tech had me verify oven was working properly before he left. I would definitely work with them again. read more

The problem was quickly diagnosed, parts ordered with overnight shipping and our refrigerator was running very quickly. The technician was pleasant. We don't know about pricing as it was paid by insurance. GREAT service. read more

I needed help with a refrigerator repair. They had someone at my house within 30 minutes of my call. This was Vigen. Some parts needed to be ordered. That took 5 days including a weekend. They called with a 3 hour window and arrived at the earliest possible time. Great job. Timely. Great price. I will use them again. read more

These people are the best they're honest efficient and they get the job done right the first time I wish I could give them all the stars in the sky read more

We had a problem with the ice maker. Our home warranty sent another company and it took them over a month trying to fix it. Finally home warranty agreed to give us a second opinion and it was the best thing ever. Aid appliances was by far the best experience we had in the last 32 years. They are very professional, experienced and nailed it in 5 minutes Thank you for a great experience. We are only going to be using Aid appliances! read more

I was referred to them by our home warranty company. Appointment was given right away. Our technician Vartan was on time and very professional. He diagnosed the problem with our refrigerator and went to work to order the parts necessary to fix it. Unfortunately the home warranty gave us a cash out option and we took it. I can only assume the cost for parts and labor was not worth it. I would happily recommend this company especially if Vartan is the technician who is sent out. He's very knowledgeable and gives you straight answers. read more

repair man showed up could not figure out what was wrong, then said the lint vent was clogged...took off vent and said no lint in there but, could not fix it, or look for any other problems that i may be... then he left...when we looked at his work, we found that he left the lint hose unhooked from the back of the dryer!!! .. which would have caused a fire or gas exposure.. would NOT recommend this service EVER read more

Was connected through my (Select) home warranty and was pleasantly surprised at how easy AID was to work with. They were very communicative and on-time. Even though the warranty ended up denying the job, I decided to have AID come out and fix my dryer anyway. They made a great first impression and my second impression was reinforced by the great job Vigen did and how helpful the home office was in answering my questions, ordering the parts and scheduling a quick install appt. I highly recommend using them and will myself, use them in the future. read more

They responded very quickly and sent a technician early in the morning to repair my dryer. The price was also very reasonable. Highly recommended. read more

If you need help with home appliances,call Aid Appliances.Professional,knowledgeable technicians will help to fix the problem in no time!! Office manager,Natella,will make sure, that process goes on smoothly and effective.I gladly recommend this business to everyone!! read more

I have used AID Appliance service a few times, they are very fair, the service is professional, they have a service fee they charge which they will put it toward the repair done, due to being fair on the prices they charge is more then fair. I highly recommend them, you will also be happy with the service you receive. read more

Extremely knowledgeable and professional technician. They diagnosed the problem quickly and efficiently after another company we had previously used failed. They had meticulous follow up and were persistent in getting us the parts we needed for our Dishwasher. Their customers service kept us informed of the status and updates throughout the process. Great company and staff. Highly recommend. read more

The technician(Mr. Vigen) was extremely professional,polite & had an awesome personality!!!! I would recommend this company,to the WORLD!!!@ read more

I've been having an issue with my stove for over 6 months and the other company that I was trying to get to fix it just kept ordering different parts and kept giving me the run around on why it couldn't be fixed. Vigen was so good, he figured out what was wrong with it right away and now my stove is working like brand new again. Would definitely recommend them. read more

My husband and I were assigned AID APPLIANCES through our warranty company (Old Republic Home Warranty) to help fix a broken dishwasher door. My dishwasher door broke 10 days ago. I called Old Republic and explained in detail how the dishwasher was slightly off-axis and finally gave out when I was closing the door before starting. The agent assured me that my problem was covered under my warranty, so I agreed to pay the $75 service fee. They sent out a contractor from AID APPLIANCES, who looked at it for 1 min and decided that it was "physical damage." Specifically, they noted that this damage was not normal, and thus it fell under the 1C code: "Damage by people, pets or pests". We have no pests or pets, and I am the person they are rejecting. I specifically told Old Republic that it broke while I was closing the door to start a new wash, and yet they had me pay the $75 knowing full well that it would be rejected. When I asked the AID APPLIANCE technician what the next step would be, he said that he "had no idea" and that I would have to talk to my insurance company. He knew full well. This company is contracted by Old Republic for a reason. He knew using the word "physical damage" would reject the claim. He also never even asked us how it happened, he just had his conclusion in mind with no proof that the damage happened outside of normal use. When we appealed, they sent a second technician out. Before he even started, we thanked him for coming on a Saturday and offered to give him a good Yelp review as a thank you for his time. He flat out rejected our offer, saying that he didn't need a Yelp review. He had already made up his mind to reject our appeal before he even looked at the dishwasher. Both of those "in-network" contractors likely have kick-backs from Old Republic to reject claims. We do not trust any of the lot. We are making our story heard on Yelp, and would highly recommend avoiding AID APPLIANCES. read more

They came on Monday. Told me they needed a part. Called to say it was ordered and came back and fixed the machine on Thursday. In these times of having to wait and wait for parts with no one calling to inform you of what's happening, AID Appliances is responsive, professional, and efficient. A huge relief. Thanks for great service! read more

Professional company!!! Vigen is very knowledgeable, clean with his work and I love the fact that the company schedules you for guick service to get the job done. I called them and they came out the next day I needed there services again, and they came out the same day. Thank you Aid Appliances for your overall professionalism. read more

Honest and very fair company!..... They've installed a complete York AC unit in my house, and boy does it work GREAT. They also checked out my in-laws house in which it has a pretty old unit and all they said was wrong was freon, I'm sure they could've said it needed this or that, but he inspected everything out and came to the conclusion of something simple. So if your looking for a VERY GOOD COMPANY do yourself a favor and give them a try and see for yourself, truly a 5 company. read more