Very professional to work with. Was able to service an old heater in my house that others didn't know how to. Highly recommend!

ASP Engineering and Alex were more than helpful with the Samsung ice maker and making sure it was fixed and that I was satisfied with the fix and price. They had three attempts to fix the ice maker and on the third time they repaired it and also refunded money that was spent on the repair as it was starting to come close to the price of a new refrigerator. It was a long process but they remained professional and more than willing to work with me on this difficult repair. They always remained in contact, responded in a timely manner and were up front with the various costs. Alex even went the extra mile and came in on his own at-least once (maybe twice) to make diagnose and make sure the troubled ice maker was working. read more

Thank you for the best service and great prices. I would highly recommend their service, they are real professionals and very detailed oriented personnel. Thank you read more

These guys came out and saved my life when quite a few other businesses would not, for a variety of odd reasons. I had gotten a great deal on a beautiful secondhand Samsung French Door Refrigerator (which incidentally is the best refrigerator I've ever owned, hands down). The only problem was that the ice maker was producing only about 6-12 ice cubes per day and here I was stuck in the middle of a Southern California summer! So after 3 other companies refused to come out, ASP sent their guy out to my home in a timely manner and after evaluating the situation, he informed me there was a good chance that ordering a replacement ice maker would fix the issue. This was great news to me since at least one of the other repair companies had told me this particular fridge had been recalled and therefore there would be no use trying to do anything for me (??). So I agreed to ordering a new one and within 3-4 days the ASP repairman returned to pop that sucker in and, VOILA, by the end of 6 hours, the bin was overflowing with ice!! I'm so pleased as their price was more than reasonable and also because even tho I had to get the ice maker replaced, this refrigerator is still a total steal!! Thank so much you guys!! read more

ASP Engineering - Appliances & Repair Near Me - Reseda, California

Late Saturday evening, one of the gas stove switch stopped working and started to leak gas. Called ASP and they were able to get a technician in 2 hours same day. Very happy with the customer service. I provided the parts number along with the details and the person who scheduled she mentioned technician can come in and fix it same time, as I already figured the issue with the stove. Technician initially didn't seems very promising during inspection as he didn't really open up to see the issue. But it was pretty obvious that the valve was malfunctioning. Was told he will be back on Monday with the parts. After few back and forth and multiple rescheduling technical came late Wednesday with the parts and fixed it. Will definitely recommend but make sure to communicate with the scheduling team as the technician was little hard to understand due to language barrier. read more

We call always ASP. There are very fast and good service. We are weho area sushi restaurant. Sushi case temperature sometimes too high. Worry about compressor problem. But technician check and need cleaning. That is much save money. No cheating and no overcharge. Now very good temperature. Thank you ASP. Highly recommend this company. Thanks again. read more

When we had issues with our walk-in freezer fan, we urgently needed a reliable freezer service and ASP Engineering responded right away to our inquiry and came first thing the next morning. Andrew J. from ASP Engineering came on time and was able to thoroughly assess the issue, explain to me what was happening, and replace the fans within a day. As the owner of ice cream stores, I'm always looking for professional, detailed, and AVAILABLE repair companies, and I appreciate both ASP Dispatch's Raphael and repair tech Andrew for their help! I recommend this company to all commercial QSR's. read more

Incredible team, they were able to see me next day, gave me a 2 hour window and showed up on time and were really nice. They were able to diagnose the issue in about 10 min and had the unit working shortly after. I will 100% use them again. They even showed me the part they had to replace after the job was complete. Super honest, and I respect that a lot. Thanks again fellas! read more

Great company. Called them to investigate why my microwave vent was not pulling air. They charge a small fee to investigate and it's waived if you end up using them for repair. Our issue was very minor and the guy was able to repair it while coming to see what the problem was. It was something simple and issue was resolved. They were an honest company and didn't come up with inaccurate issues just to make an easy buck. I will use this company agaibb read more

Hey guys ! Thank you very much for a good service ! You fixed it fast and reliable! I will recommend your company to my friends ! Elena Mikhaleva. read more

ASP Engineering - Appliances & Repair Near Me - Reseda, California

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We have used ASP Engineering service many times over the past year and they have been great to work with. Their team is competent and professional and their prices are fair. We highly recommend them. read more

ASP has always been professional and effective at resolving all of our HVAC issues. They also offer competitive pricing, which I really appreciate. read more

Our AC unit stopped working in the middle of the night , we called ASP engineering and Andrew came over the same day, fixed it really fast and gave us a really good discounted price compared to the other technicians in our area. We are very pleased with the service. Will definitely use ASP Engineering in the future! read more

We chose ASP because they were the first to respond to our Yelp request. Our furnace would not turn on and I requested assistance. As it was later in the day, they came out first thing the next morning. Andy was on time, polite and efficient. He always greeted us with a smile. It took a couple visits to fix the issue but we were only charged for the part and installation of it. The price was very fair. Rafael communicated with us along the way, keeping us informed of parts order and arrival and Andy came out as soon as they received the parts. Our home is now warm and we are grateful to have found such an honest, reliable and pleasant business. read more

Update on my previous review After sharing my experiences, I had the owner reaching out to me with an apology and offering on fixing my microwave oven for free Its a good sign business owner value their reputations and care for their customers to make things right read more

Service from ASP Engineering was great. Called him with my washer issue on a Tuesday evening and he was at my house on Wednesday morning with parts. Reasonable rates and very friendly service. I would recommend this company to anyone in my neighborhood! read more

ASP Engineering - Washer - Appliances & Repair Near Me - Reseda, California

I reached out to ASP Engineering on Sunday thru Yelp and I was surprised and happy I got a reply back so fast. I scheduled the service call for the next morning and Vincent showed up on time. He kept me updated with his ETA so that helped a lot especially because I have dogs. My refrigerator was up and running within 1 1/2. Vincent was a nice and very knowledgeable. I highly recommend them. read more

Great experience with this company. Tech made repeated service calls until my refrigerator problem was fixed. Customer service was outstanding, too. Prompt responses to my texts. Always extremely polite, helpful, and informative. I highly recommend this company. read more

I hired ASP Engineering to install a dual zone mini split I purchased from Home Depot. Before hiring them I got a bunch of quotes and their quote was reasonable- it wasn't the cheapest but also not the most expensive. But the thing that sold me on them before I even hired them was their customer service. When I was getting quotes from other places it felt like I was chasing them for the quote, but ASP was super responsive via text and email. They sent appointment confirmations, texted when the tech was on his way, and kept that communication throughout the quote process and initial hiring. Once I hired them, they maintained their service. My tech was Sean Bartlett & his partner and Sean made sure I felt comfortable, informed, and satisfied throughout the process. There was an issue with my system and Sean came out to correct it the same day I told them about the issue. All in all I would 100% recommend this company. Polite, clean, responsive, and well priced. Thank you ASP Engineering! read more

Alex was professional and polite. Diagnosed and fixed my heater problem with a part he had on hand in a timely and professional manner at a reasonable cost. Would highly recommend this company to anyone. read more

Got the job done! My fridge suffered a mishap during my recent move. A piece on top of my fridge that allows the door to open broke/got damaged. Alex was quick to respond and came the next morning. He was punctual and was able to repair the door in less than half hour. He even put the rest of my fridge back together and wiped everything down for me! Was very respectful and kept his mask on the whole time. Payment - cash only Alex advised my consultant fee was $59 and if I decided to proceed with his service, the consultation was free. In the end, I only paid for the consultation fee. Hope that helps. read more

AC broke on Labor Day Weekend ASP showed up quickly (on time) and repaired my home AC in a few hours Zack and team always do a professional job at a reasonable price Thank you Todd read more

We had an emergency with our refrigerator and I was not sure what was it. My friend recommended me ASP Engineering. I called them and was surprised when they sent a technician within 2 hours (we live in Winnetka, so it was pretty close). No mentioning that the price was less than I expected. The technician was pretty knowledgeable and friendly. He even gave me free consultation on my dishwashing machine issue. So, my verdict is - great job. My fridge is like a new one again. Fast, clean, well-priced service. I recommend it to everyone. read more

Alex, the technician, was prompt, efficient, and fixed my Vinotemp. This was my first time working with ASP Engineering and I will always call them. read more

AT LAST! I won't write a review unless I mean it! Boy ....I mean it! After searching for someone to fix our fireplace, and coming up short, ASP Engineering answered our call! From making an appointment, to fixing our fireplace. The entire experience was awesome! The professionalism and customer service, is how all companies should be! What a nice surprise to speak to a live person on the phone and even nicer surprise, have a technician be knowledgeable and precise! Zack is WONDERFUL!!! Zack was on time and professional, had great customer service and careful, along with cleanliness! ASP Engineering is going into my contact list for sure! read more

Tom K was my technician and he was very knowledgeable. Competitive pricing, fast service, too! I'm going have him service my A/C units next!

We are generally very pleased with our overall experience with ASP Engineering! Alex, our technician, was punctual, polite, and courteous. This was our first time working with ASP Engineering. Our AC was leaking on Father's Day (Sunday). We called ASP Engineering, and we were able to get through and set an appointment for an initial inspection on Monday. Initial inspections are not free but are waived if you agree to move forward with the company. Due to unforeseen circumstances, the technician was unable to make it to the Monday appointment because an emergency, but the company had the courtesy to notify us a couple hours in advanced to inform us that the technician was unable to make the Monday initial inspection appointment. We were able to schedule another appointment the for following day of Tuesday, same time. Our technician, Alex, arrived early. He was kind. He explained the reasoning behind the leak and what repairs needed to be made well. He provided an estimate for repairs. Scheduling a follow up appointment for repairs was quick and easy. The appointment for repairs was scheduled for 8AM but he was punctual and arrived early at 7:50AM. We believe Alex did a good job overall! Highly recommend ASP Engineering company! ASP Engineering also does a good job in keeping you updated via Text to inform/remind you of scheduled appointments with them, to inform you of any changes in scheduling, and you let you know if your technician is on the way or arriving early. read more

I mean...the reviews don't lie. They are quick, knowledgeable, trustworthy, considerate and KIND! They came in diagnosed quickly and found the issue. Luckily my situation wasn't worst case scenario. (Thank goodness) So they repaired my AC unit soon after. So I'm talking diagnosing, and FIXING my AC within an hour! Amazing. Very happy with my choice! Speaking about choice, just a little side note here. Unfortunately, I had to deal with some other company that claims they're ideal air and heat business. They called me to ask me about my project and I told them I couldn't talk at the moment. So an hour goes by and I get a text asking if we want to continue with the project. I told him that we had already chose another company (ASP Engineering) and he got upset we didn't choose to work with them. So he text me that I owe him x amount of money for the CALL he made to ME about my project, mind you I've never heard of this guy before he called me. Nor did I want him to call me. I know it sounds ridiculous. But it put a lot of stress on me, and made me think how there can be these kind of people out there that do that to others. Who make up something and say, because I put out an ad that I need help with a service, and because he called me...that I need to pay him for saying hello I'm calling about your AC unit. That's literally all he said before I told him I can't talk right now and I'll contact him at a later time. I mean...He went as far as requesting money from my Zelle account which I thought was very invasive! My whole point of all my rant is that ASP engineer team is a very professional, considerate, and TRUSTWORTHY company, and I wouldn't trust my AC problems with anyone else!! No more searching for me. These guys are saved in my address book now. Thank you Sean and Alex! I truly appreciate you guys! read more

ASP Engineering came back to my home and fixed my fireplace and apologized for not giving me a timely estimate. They went a step further by not charging me for the labor when they came back to repair the fireplace. I paid for parts only and my 89.00 service fee initially given to them was applied to parts balance. They completely redeemed themselves by showing me how much they are about their customers! I appreciate how they handled my complaint and completely restored my faith in the business! Thank you again! read more

ASP Engineering - My fireplace - Appliances & Repair Near Me - Reseda, California

Water heater broke on a Saturday. Replacement completed Sunday morning. Team of Alex and Alex II were punctual, professional, efficient, and kind. Would definitely recommend to a friend. read more

Alex and Eugene were very responsive and came and fixed our AC in the middle of record 110 degree weather. There was a slight issue and they came right back and checked on it again. I highly recommend this team of hard working professionals for their HVAC repair services. read more

Fast reply first of all. This company was the first one that got back to me, so I decided to give it a chance since there were no reviews left. And that was a great move. They came the next morning and fixed my refrigerator in no matter of time. I had other companies coming over before yo check my refrigerator but it was always taking almost a whole day just to tell me that model is kind of old and they are not sure what is wrong. I was kind of ready to have the same attitude but it was completely opposite. They were very polite and professional. This company is now my first to go with in case of any other house issues. read more

ASP Engineering - Refrigerator fixed! - Appliances & Repair Near Me - Reseda, California

The company has gone out of their way to address the concerns in my review and offered me a refund. For their customer service they do get a 5/5. But I do hope they work on their actual diagnosis of the issue. read more

First to reply, availability on the same day, worked on weekend and after regular hours, friendly, knowledgeable, and reasonable pricing. What else I could ask for? Totally recommend. read more

LG Freezer was no longer working and the ice not dispensing. Found them on yelp and were quick to respond to my inquiry. They were able to come that same evening and assess that it was the linear compressor gave out and typical for the model. Thank goodness they were able to get the parts they needed returned the next day to complete the repair. Freezer began working in a few hours. Great customer service and expertise! read more

Complete waste of time. Wasted a whole day of my time and then once it came to doing the job they wanted 75% of the invoice paid before they performed any work. NEVER HAVE I HEARD OF A COMPANY ASKING FOR THE MONEY UP FRONT BEFORE THE WORK BEING DONE. AVOID read more

Our heater stopped working on of course the coldest night of the year, so I reached out and was responded to within minutes. They offered to have a tech come out within an hour of the first contact. Alex came, and was very professional and couldn't have been happier. The problem appears to have been something not too serious, and I never for a second felt like there was an uncharge at all, as the price was very fair considering how fast they came. Would highly recommend! read more

Truly grateful for the job that was done in my AC unit it's a older model I actually I am going to replace. But for the mean time they fix the capacitor and got my AC unit going while I wait for new parts to arrive. read more

Fantastic work. They saved me 1500 by fixing what would have had to have been replaced. Fried out of warranty circuit board was rebuilt from scratch. Part is not made anymore. read more

WOW! What can I say, but WOW! This company is by far the best in Customer Service and Customer satisfaction! I am soooo glad I hired ASP to fix my dryer that's blowing cold air! They responded on time to my inquiry, got me in their schedule for diagnostic based on my convenience and RIGHT THERE fixed my dryer. SAME DAY TURN AROUND!!! Absolutely amazing! You guys ROCK!!! Thank you Alexander P. for sending Elijah Brown as my technician, you made my household very happy! I will definitely keep your company in mind and recommend you to my family and friends. read more