Now that the property is under new management, it has really started to turn around. The new…read moreproperty manager is very friendly. Their grounds is very beautiful and tranquil. The views from the rooms are absolutely stunning.

Would have given more stars had the property manager not been so rude !!' Property is beautiful,…read moreunit I seen was beautiful , security and people friendly . Area looks safe

Buying a place here. It is awesome. Floor plan is great. 3rd and 4th floor residents have…read morerooftop lanais. The monthly fees are really high but you can definitely see where the money goes. Jungle landscaping, complete with fruit bearing banana trees, tons of koi ponds, a salt water pool and hot tub, rec/party room, privately gated front entrance and garage, a bike/surf board cage and much much more. There is a nice walking trail alongside a manmade pond within the property. Great place to live, close to all the shops in town, and has a diverse resident population.

I am buying a condo here and I have met the manager Sean. He has been there for 16 years and runs a…read moretight ship. The maintenance fees are a little high for my liking, but I can see where they go. The condos are spacious and the surrounding area is well manicured, secure, and feels like home :)

Friendly staff, great community, nice pool, very well kept common courtyard area. My kids grew up…read morehere and played and met friends there for years. Relatively quiet community--sound does travel here, and most people know that and are mindful. Great walking distance to everything in Kailua Center.

I've been coming to this complex on and off again for years to clean and show a unit. I always…read morethought it was kinda dingy, but I'm a townie and never really appreciated the "character" of the older Kailua complexes. Poinciana manor is actually really nice. I like the homey feel to it, all the residents are so friendly when you pass by and the complex feels so interconnected. The interconnectedness can get a little confusing and I could see myself getting pretty lost if I wandered around too much. On my recent visit, an older gentleman and his helper were building a little ramp bridge in the courtyard. By the way, the courtyard is really well kept and cute. The little ramp/bridge was built because the concrete pathway was inhibiting the growth of a native tree. The man was surprisingly spritely for his age, excitedly talking about how healthy the tree was looking and cutting pieces of wood. The neat courtyard also boasts some ducks, a little gazebo and a little waterfall/water attraction. The complex is also very close to the foodland shopping area in Kailua. :) definitely a nice place to live if you don't mind driving all the way to town all the time!

I only resided at Koolau Vista apartments for 7 months. During those 7 months, the experience…read moreliving there wasn't the best. Very noisy, almost 5 days a week. Either mowing, weed-wacking, or construction. My apartment in particular was a 2 bedroom 1 1/2 bath. Without A/C it is hard to survive. The large high-rise behind A building blocks any trade winds... Dirty trash area constantly filled with dead roaches and a foul smell from trash residue that hasn't been cleaned in a long time. The elevators are dirty a majority of the time as well. During move-out, management charged extra for aesthetic flaws that were already in the apartment before it was rented out. This place is in need of an upgrade in their lobby as well. Would not recommend living here.

This is a great property that is centrally located in Kailua Town…read more It is in walking distance to two beaches and the town pool . It's also in walking to four grocery stores, Target, Whole Foods, Down to Earth, drug stores, Starbucks and numerous restaurants. The property is well maintained and you have assigned covered parking. There is a nightly security guard on duty all night and the street is gated to prevent pass by traffic. It also has an outside storage area for your bike and surfboard. It has grills and a play area for kids. All this and the condo fees are the lowest in the area

They do a very good job of managing our condo association but I wish they had an email address so i…read morecould use it rather than snail-mail. I call their phone number but usually get a recording and have to leave a message. thanks

Excellent location!! Perfect communications and easy transactions. Tons of deck space outside and…read moreparking. Close to Buzz's Steakhouse. We loved it!

we had a great time at our rental! great location and house was clean with everything we needed…read more Owners were very easy to work with and made our stay that much more enjoyable. we will definitely be using this company again.

Do not live here! Some of the residents here are very anal about everything, especially Jim…read morePryor(resident manager) down to the inches of grass so they are constantly cutting grass. They will nit pick at every little thing if you are not a home owner. It pretty much feels like a retirement home.

Would give negative stars if possible. Nice neighborhood, too bad it's so miserable living here…read more Resident manager is anal. Beware when renting. Elderly couple down below are narcissistic. The happiest day of my life was when we moved out.

Top notch service. Very informed and educational staff. Great portfolio of rental homes.read more

I never usually do reviews but I want to warn homeowners to avoid this company. I am a property…read moreowner who had Private Homes manage my home. They understated my rental income, overcharged renters and neglected my home. There are many reputable property managers on Oahu. This is not one of them.

Made numerous attempts via telephone, online contact forms for assistance on their available rental…read moreproperties & simply no luck! Website is very eye catching with all the promises they uphold as a property management company to both property owners and tenants. Unfortunately no urgency to reply or make you feel taken care of as a potential customer.

Thomas had such great reviews that he was the first person I called to list my rental. I am in the…read morecountry on the Windward side in Kaaawa and he basically told me he was not interested in my property because it did not fit into his "portfolio." Never bothered to even come and look at my beautiful rental. He would give me no further explanation. Also, he did state that he did not like to lease properties where the owner was on site. Thomas replied to my review. Apparently, he did not listen to understand what it is that I was renting. I said that it was on the ground floor and that we live on the second floor. It is a 500 square-foot one bedroom apartment. Not a room in our home.