Now that the property is under new management, it has really started to turn around. The new…read moreproperty manager is very friendly. Their grounds is very beautiful and tranquil. The views from the rooms are absolutely stunning.

Would have given more stars had the property manager not been so rude !!' Property is beautiful,…read moreunit I seen was beautiful , security and people friendly . Area looks safe

Buying a place here. It is awesome. Floor plan is great. 3rd and 4th floor residents have…read morerooftop lanais. The monthly fees are really high but you can definitely see where the money goes. Jungle landscaping, complete with fruit bearing banana trees, tons of koi ponds, a salt water pool and hot tub, rec/party room, privately gated front entrance and garage, a bike/surf board cage and much much more. There is a nice walking trail alongside a manmade pond within the property. Great place to live, close to all the shops in town, and has a diverse resident population.

I am buying a condo here and I have met the manager Sean. He has been there for 16 years and runs a…read moretight ship. The maintenance fees are a little high for my liking, but I can see where they go. The condos are spacious and the surrounding area is well manicured, secure, and feels like home :)

Friendly staff, great community, nice pool, very well kept common courtyard area. My kids grew up…read morehere and played and met friends there for years. Relatively quiet community--sound does travel here, and most people know that and are mindful. Great walking distance to everything in Kailua Center.

I've been coming to this complex on and off again for years to clean and show a unit. I always…read morethought it was kinda dingy, but I'm a townie and never really appreciated the "character" of the older Kailua complexes. Poinciana manor is actually really nice. I like the homey feel to it, all the residents are so friendly when you pass by and the complex feels so interconnected. The interconnectedness can get a little confusing and I could see myself getting pretty lost if I wandered around too much. On my recent visit, an older gentleman and his helper were building a little ramp bridge in the courtyard. By the way, the courtyard is really well kept and cute. The little ramp/bridge was built because the concrete pathway was inhibiting the growth of a native tree. The man was surprisingly spritely for his age, excitedly talking about how healthy the tree was looking and cutting pieces of wood. The neat courtyard also boasts some ducks, a little gazebo and a little waterfall/water attraction. The complex is also very close to the foodland shopping area in Kailua. :) definitely a nice place to live if you don't mind driving all the way to town all the time!

I only resided at Koolau Vista apartments for 7 months. During those 7 months, the experience…read moreliving there wasn't the best. Very noisy, almost 5 days a week. Either mowing, weed-wacking, or construction. My apartment in particular was a 2 bedroom 1 1/2 bath. Without A/C it is hard to survive. The large high-rise behind A building blocks any trade winds... Dirty trash area constantly filled with dead roaches and a foul smell from trash residue that hasn't been cleaned in a long time. The elevators are dirty a majority of the time as well. During move-out, management charged extra for aesthetic flaws that were already in the apartment before it was rented out. This place is in need of an upgrade in their lobby as well. Would not recommend living here.

This is a great property that is centrally located in Kailua Town…read more It is in walking distance to two beaches and the town pool . It's also in walking to four grocery stores, Target, Whole Foods, Down to Earth, drug stores, Starbucks and numerous restaurants. The property is well maintained and you have assigned covered parking. There is a nightly security guard on duty all night and the street is gated to prevent pass by traffic. It also has an outside storage area for your bike and surfboard. It has grills and a play area for kids. All this and the condo fees are the lowest in the area

They do a very good job of managing our condo association but I wish they had an email address so i…read morecould use it rather than snail-mail. I call their phone number but usually get a recording and have to leave a message. thanks

Excellent location!! Perfect communications and easy transactions. Tons of deck space outside and…read moreparking. Close to Buzz's Steakhouse. We loved it!

My family has been renting properties from them since the mid 80's. They are always relaxing and…read morecomfortable spaces. Easy rental process. Full kitchens so you can cook some of your own meals also plenty of close dining options if you don't want to cook. Zippys is a favorite. Is great to start morning on the beach if swimming in ocean is desired there is a lifeguard tower and swimming area. They are always clean I have never seen any bugs which is usually a problem in tropical climate areas. They are a really good at providing a relaxing vacation away from the congestion and tourist traps in Honolulu. You can go to the tourist area but you have a place to retreat when the day is over. Also if you are there at the right time watching a full moon rise over the ocean is mesmerizing. Only draw back is you have to drive to other side of island for sunsets. But sunrises are breathtaking.

Top notch service. Very informed and educational staff. Great portfolio of rental homes.read more

I never usually do reviews but I want to warn homeowners to avoid this company. I am a property…read moreowner who had Private Homes manage my home. They understated my rental income, overcharged renters and neglected my home. There are many reputable property managers on Oahu. This is not one of them.

Thomas came to my rescue and helped me with a crisis from another property management company that…read moredrove my rental into the ground. There's alot of bad property management companies on Oahu. If you need a good PM, give him consideration. So far, zero drama ...

Was my property manager for about 2 yrs. Have proof Thomas and his team do illegal activities such…read moreas using the tenants security deposit to pay a debt off I owed to him. Did not communicate with me of any lease extensions. Previous property managers would over communicate and get my blessings before those decisions. I've never got any type of feedback from any walk through or inspection of property to validate my property was being maintained. Please do your due diligence and read the fine print of the contract because compared to other standard contracts, there's some concerning fine print and expectations.

If you need real estate professionals don't walk, run to Belinda and Sean Barnes…read more Belinda tirelessly work to find the perfect condo in Waikiki for us. She went above and beyond her duties as an agent to get us showings to some difficult listings. I don't think she sleeps. Were supremely happy with every step of the process with Belinda and Sean. And the tasty fruit from her yard was a bonus Mahalo Belinda!

Belinda Barnes is the epitome of unprofessional and in my short experience with her.. "one high…read moremaka maka". I called for clarification on the application process- she texted for me to call her in 30 minutes. I too am at work so I set my timer for 30 minutes so I wouldn't forget and called her back where she promptly picked up and hung up. I left a text for her to call when she had extra time. She called back 15 minutes later with her mouth full of food- masticating while asking which property- ( and not in a friendly way)- I told her Mā'ili and she said, "Oh, that's Sean's" I said " Oh, ok, please give me his number- She said for me to just talk with her, which I was confused due to her saying it was Sean's. When I asked my question- she responded in a flippant, rude way. I decided to end the call so as not to match her energy and texted that I thought it was a very unprofessional exchange- her response was "sorry you feel that way". Hoping this is just an off day for Belinda Barnes and that she will be able to find her missing Aloha soon.