Staff awesome. Very kind to all. I sm from out of state and needed to have my cat checked. They…read moretook us right away. Very compassionate staff!

Riverside charges for a full veterinary examination with every vaccine they give your pet, and they…read moredon't disclose this until it's time to pay. I specifically asked if my dog could just get one vaccine since she was already a patient and was not due for an exam for 3 months. I was told yes, she could get a vaccine only. Unfortunately , they lied, and it cost me a lot of money . I will never go to the vet again. The Concord SPCA offers a low cost vaccine clinic every month, which is where we will be going from now on.

Kara and her staff are remarkable. I have had them train my "Covid" puppy Willow, she has…read moreblossomed under her tutelage and I am confident I can handle her in most situations. To highly recommend them and have done so to many fellow dog owners.

I recently moved to Maine and contacted Kara's Petcare on the recommendation of my vet. I was so…read moreexcited because it seemed like they would be able to offer daycare for my dogs and some auxiliary training if needed. They also said they did transport to the daycare facility and boarding on occasion. It seemed perfect. I should mention that there are Kara's pet care facilities in Portsmouth, Berwick, and Falmouth. First I was asked to set up a meet and greet with one of their associates at my home so she could meet my pets. It took me many tries to get through many unreturned phone calls, but finally we did set up the meet and greet and that went well. Then I was asked to set up an app and an account before we could actually schedule any dog care. So I set up the app and the account. Then I was asked to drive my dogs to their facility to see if the dogs would "be happy there." So I drove my dogs 25 minutes to the facility. When I got to the facility I was told that they were supposed to stay there for a day assessment and then I should come and pick them up. This was not communicated to me earlier, and I had not budgeted an extra hour of driving back-and-forth. Then they would reschedule the assessment and they would come and pick up my dogs for the day-long assessment. All before any dog care could be scheduled. So, still not on the calendar. So to summarize: you need to go through a long process of scheduling a meet and greet, then you need to have the meet and greet, then you need to sign up for the app, then your dogs have to be assessed to see if they will be happy. I'm just thinking that anyone who's busy enough to need dog care is too busy for this multilayered, multi-step, poorly communicated process where phone calls, texts, and emails are returned only about half the time.

Lindsey and the Pooch Pals team are an incredible resource for any family with a furry friend. We…read moremoved to Manchester and needed a reliable and experienced dog walker for our 120 lb. Alaskan Malamute. We knew immediately that Liindsey would be a great fit. She's confident and knowledgeable about breeds that require special care and attention. By the end of her introductory visit, or dog was practically sitting in her lap (and I think he's bigger than she is)! They offer a very convenient online payment option, have flexible scheduling, and have options for longer walks than any other dog walker that I've seen in the area. We quickly came to rely on Pooch Pals, and were grateful for a few last minute visits when we couldn't be home as early as expected. They leave a nice report card at the end of every walk and are happy to help with extras like freshening water or feeding. I've worked with a lot of pet care professionals and Pooch Pals is at the top of my list!