I was pleased with this company. I had a death smell in the closet wall and evidence of a mouse…read moreinfestation in the attic. The company got rid of the smell, trapped four mice, rechecked the traps and removed them. Great communication. Always on time. I'd recommend any time, and already have, and would use again.

My client was very satisfied with the results! Contacting them was easy! Very polite and to the…read morepoint.

Tony was great he came out for an assessment and took about an hour explaining what was going on…read morewith termite infestation and gave a very reasonable quote for moving forward.

Best extermination company, EVER! Tony is professional, friendly, personable but more importantly…read morehe is fair with his pricing and he's literally the BEST exterminator we've EVER used! If you want your job done right, call Tony today....

I was concerned after finding several black widows around my house that my newly walking baby would…read moreget bitten. After calling around for rates, Orkin had the best deal. On the phone I was told the first visit was $260 and then it would be $39 each time they came out after that; was told they came out QUARTERLY. Initial visit went well, the agent was kind and listened to our concerns and checked out our problem areas. We didn't see any more spiders. My rating is missing stars due to the fact that communication with this company is terrible! I was being charged monthly $39/mo, the first time I noticed the charge, no one had even come out to spray (I work from home). I guess they come out monthly which is not what I was told by the phone agent when getting a quote, this drastically increased the overall cost. They don't let us know before they come out. I never received a bill, contract, or email receipt until today. I couldn't even log in to my account online because I was never given my account #. Today an agent actually left us a paper invoice and I was able to cancel service. Again when I explained the error in communication, the phone agent who cancelled my service explained the payment and amount of time they come out differently. STEER CLEAR! And if you have to use them, GET A PAPER CONTRACT AND ACCOUNT NUMBER AT THE FIRST VISIT.

I attempted to use their service. They came the first time everything went smoothly but they…read morepromised me they would come back two weeks later and spray free of charge. They lied they charged me two weeks later and never showed up. Called and attempted to talk to customer service and she said it was automatically set up to pay. So I took that they set it up for autopsy every two weeks not once a month. Never did get my free service like they promised. Will definitely stick with their competitors from now on. Would not recommend them to anyone because of their dishonesty.

We had to get bedbug treatment after my kid bought a mattress from the internet. Michael was…read moreprofessional and clearly an expert. His price was much better than his competitors' prices. Two treatments were included in his price as well. Highly recommend!

I had a major flea problem in my house for months and wasn't sure who to hire because I just moved…read moreto Edmond, OK several months ago. I decided to use Trizone because of the solid reviews and the results the pest control company provided. Mike was awesome, the price was right and he did an outstanding job. He got rid of all the fleas and get this, he guarantees his work as well as coming back two weeks later to ensure that all the fleas are gone after a final treatment. If you're looking for a great pest control company, look no further, he's the best in Oklahoma to say the least! I learned so much for him as he took the time to inform me how fleas get into the house and other information I found absolutely valuable. There are many choices in Edmond and OKC, but the best choice is Trizone pest control!

Great service. Charlie G. was helpful today. Great communication! I would recommend Don's, our lawn…read morelook great!

They did not spray the areas asked for their invoices were different than I was quoted. Worst weeds…read morein 25 years bad company to deal with. I asked for spray and they sent someone on a standing spreader did not spray weeds correctly. Weeds and crabgrass all coming back bad product.! try another company

I've been with them since mid-2024. It started fine but has turned awful; I just cancelled my…read moreservice. Customer Service tells you one thing and the opposite happens. You stay home from work to be present for a scheduled appointment. No one shows up. Later that night they cancel your appointment and tell you if you want another, call them. You call them, they say sorry, they offer you discount to keep you, they promise you a new service date, again, the tech is a no show. You call back, they tell you it's not an Aptive problem it's a tech problem, and you're thinking, well didn't Aptive hire that tech?? It's definitely an Aptive thing. If you are in the OKC area I Highly recommend Champion Pest and Lawn, owner Brandon Porter. That is well run, responsible company.

The people who come out to do the work are very nice people. the customer service is so horrible,…read moreand they insist they take your bank account number .. they charged me double.. and I signed up for 1 plan to get a deal reluctant to give my bank account I wanted to use the service.. they after I cancelled and already paid in full the plan I signed for and only received the service for that plan they constantly harrass me for more appointments and say I still owe 98.00 after they CHARGED me double and wanted me to just leave it as PRE payment and not refund, I accepted, they are still harassing me and insist I owe.. STOP!!!!!!!!! I owe nothing .. WORST experience in my life with anything. DO NOT do it..

Listen!!! Do yourself a favor and do not waste your precious time! Jeremy came out to my home, gave…read morehis spill and stated he would email the quote that day, which was April 13th, 2024. After 4 calls to the office and speaking to him personally once, STILL NO EMAIL with the quote! Keep in mind, that I explained, to everyone, that the situation was dire!!! Spoke to Jessica and she did her best but, there is no way I can recommend this company. I overheard, during the 4th call to the office, this time Jennifer answered (only 2 calls to Jeremy since last Saturday). Jeremy said that he will get it sent out when I can (the rest was unintelligible) "...but the guy keeps calling..."), alluding to my basically pestering him and not allowing him to do his job apparently. Point is that after the home visit, showing the location of the ants and the promises, I still have yet to be serviced! Not sure how gentleman is still employed with such substandard work habits.!!! Totally ridiculous. Their number is 405.330.2929

I was so disappointed in Orkin pest control. They have the nerve to come in to your home, and spray…read morea corner, which took less than a half a second a spray. I told Man he needed to spray the baseboards where the spiders come in. he said the company said that they are not allowed to, I called his boss and he gave me the nonsense stating a law would not allow them to spray my baseboards which was total garbage. I told them if they can't spray where the bugs come in then I don't need them. I would give them zero stars they don't care about you as a customer they only care about their money never again will or can be in my home !!

Had some pest problems when moving into a new house, called and got a quote within 24 hours. We…read morewere given great service with notes on what we could do to help fix our problem sooner. Will definitely be going back for any other problems! Absolutely recommend!!

This company isn't the company to call if you are an apartment manager or resident within an…read moreapartment complex. Backwoods Pest Service was scheduled to come out to my apartment complex and missed many of the apartment rooms within the complex to where they will have to come back out to spray it all again since they don't know which ones they even sprayed and which ones they didn't. After speaking with management two weeks after they came out, the management was still uncertain as to when Backwoods Pest Service would attempt to fix their problem they created. It's been almost a month now since they messed up with spraying and they haven't been back yet to fix the problem. Unfortunately this is just a poorly run company that needs some classes on how to run and operate a business. Possibly hiring a college intern from a community college could greatly benefit this company in how to operate in the world we live in today. I think it's a safe thing to say that if you need any pest control services that it's best to look elsewhere.