I called K&R to get a UV light on my heating cooling unit. I did not expect to have them come out…read morethe same day, but they did! I Not only did I get a UV light, but he cleaned the coil and revealed a secondary filter that was bad.The job was excellent and it was much less expense than I thought it would be. I am absolutely more than satisfied and delighted with this company!

I have used K & R Heating/Air Condirining for a number of years…read more If you are looking for a reputable company for your HVAC needs, do not hesitate in calling K & R Heating/Air in Kerrville, TX. You will not be sorry!

When our AC went out on a holiday, they were there for us. They came out and got it running so we…read moredidn't miss our vacation which was to start the next day! Great service! Great people!

These guys do great work, when they show up. I can't count the number of times they told me they…read morewould be there to finish the job they had already started and no-showed. I waited for 20 months for them to complete my kitchen that as I said, they started and kept promising to be back to finish and wouldn't show. The work they did was great but you will definitely get someone else to do it faster!!! They do NOT care about customer service either which is a huge problem and should have been evident from all the broken promises.

Had a clogged drain on my AC system late one evening. Tyler came and fixed it almost immediately…read more Very reasonable pricing! Would definitely recommend him for all AC and heating needs! look forward to using him again.

From the owner: Sensible HVAC in Kerrville, TX, offers expert HVAC services for residential and commercial clients…read more Our certified technicians specialize in installations, maintenance, and repairs, ensuring your systems run efficiently year-round. We focus on energy-efficient solutions to enhance comfort and reduce costs. Trust Sensible HVAC for reliable and professional climate control solutions.

I called this company to see about getting repairs done to my air conditioning unit. No one…read moreanswered, so I left a message. My call was never returned, and my problem still continues. If that is how this company provide customer service, then they have absolutely no business being in business.

I called this company 4 pm on Saturday when my ac stopped working. I chose this company one because…read moretheir website states that they have no overtime charges and because they were the first ones to call me back. When they called me back to do the services they said that there was an overtime charge even though there website clearly states that there aren't any. When questioned about it, I was told that the website was under construction and that there is in fact an overtime charge. When the gentleman got here he didn't let me know who he was, i had to ask if he was here to fix my ac. I basically had to pry any info that I needed from him. He fixed my unit and I had to ask what is what that needed to be replaced he never told me anything unless I asked him. When it came time to pay for the services I was told that they would call me Monday since I was paying by credit card. I recieved the call Monday and was told that there was a $7 fee to process a credit card ontop of the overtime fee that we shouldn't have had to pay due to false advertising. I will not be using this company again in the future and do not recommend them.

We needed to get a new HVAC system for our home. Jerry and Alex were the team assigned to replace…read moreand install our new one. They were efficient, professional, and did an outstanding job from start to finish. Cleaned up after themselves after the job was finished. I recommend State Aire for any AC issues.

I'm an HVAC Manager with 20+ years as a technician. My wife and I just bought a house in the Hill…read moreCountry with a brand new unit installed by a fumbling idiot (as near as I can tell). The house came with a home warranty. When the unit broke, the home warranty company wouldn't let me fix it myself. I wouldn't get reimbursed for anything if I worked on it. I called around and spoke to different contractors, but the owner of State Aire was the most knowledgeable contractor that I spoke to. More importantly, he had the same philosophies that I have as a manager. I was happy to see that translate through the work of his technicians, specifically Mario (pictured). He performed a textbook TXV replacement. He used the manufacturer's recommended procedures, top of the line tools, and exhibited solid industry knowledge. I'm probably one of the most discerning HVAC customers that one could imagine and State Aire met and exceeded every expectation I had. I might even be dropping off a resume soon.

I am so happy with my decision to call James. My HVAC relocate/recondition was completed on time…read moreand within budget. James was always easy to get a hold of and offered many options for what I needed done. Kudos to you James, you are the perfect example of what a mechanical contractor should be.

From the owner: James E Rector A/C and Heating is a full service Air-conditioning and heating company providing…read moresales, service and installation. Residential and Commercial. We service all brands. Financing options are available. We sell Lennox and ComfortMaker and LG products. Reasonable rates! Call me today for the Best Air Conditioning and Heating service, Serving Kerr County, Fredericksburg,Comfort,Center Point,Ingram and Bandera.

The young men were very professional in the tasks at hand. Had questions on an up coming…read moreplumbing project for 3 showers. They described the process so they will be " specifically" called upon to do this job.

We were in an RV Park in our Class A and the shower drain was leaking. Every RV Repair place was…read morebooked solid as there was a deep freeze and pipes were bursting. We knew exactly what the problem was and where. Two Plumbing Companies turned us down saying they don't work on RVs. Bosworth asked us to send photos to see access, measurements etc.. They came out and fixed it for us. They went out of their way to get us in at the end of the day. Excellent Service Above and Beyond!! Can't tell you how much we appreciated it as it was three days before Christmas when everyone would be closed! Again, we can't say enough about how grateful we are for their flexibility and willingness to go the extra mile to help us out.

Totally forget about calling them out to my mom's in 2018. They got me again!!!…read more Fraudsters! After fixing unit upstairs, Robert went to the outside unit for the first time as seen on camera. He told me the breaker unit needed to be replaced for an additional $218 dollars as it wouldn't come back on after he flipped it off. Upon leaving he offered me what he said was the breaker he replaced. After he left I was told by a friend that they upsell and remembered an issue I had with them many years prior. So I checked the "new" breaker and it was old, covered in dust, scratched up etc. He didn't replace the breaker and charged me an additional $218 for something he didn't do. Fraud!! Upon calling the owner, she told me the Square D breakers are very expensive so they fix the inside of the breakers and don't replace them. Total lie! The breaker is molded hard plastic so it can't be repaired and only costs $15 for a new breaker. I told her he offered me the breaker he had supposedly replaced and she changed the subject. Later she told me he did change the breaker out. When I asked her to attest to the fact that there was a new breaker unit at my mom's house she said she was unwilling as there are two sides to the story .

My home warranty sent this company when my heat/AC broke down. The unit is on the roof and the…read morerepairman didn't have an extra-long ladder to get up there. He borrowed one from my neighbor to diagnose the problem. The repairman showed up a few days later (it was a holiday weekend) with the part but no ladder. And my neighbor wasn't home. He said he'd come back the next day with a ladder. I waited all day, called the office, and they said he wasn't going to do the job anymore because he didn't have a ladder. First, why couldn't they tell me that after the 1st visit? I sat at home for 3 days waiting for the repair. Second, what kind of company doesn't have a ladder. The new company my home warranty assigned says they have 20 ladders. While the repairman was nice, I'm annoyed I wasted days waiting for the repair only for them to cancel the job. I've had no heat/AC for a week and now have to start over with a new company.