Totally forget about calling them out to my mom's in 2018. They got me again!!!…read more Fraudsters! After fixing unit upstairs, Robert went to the outside unit for the first time as seen on camera. He told me the breaker unit needed to be replaced for an additional $218 dollars as it wouldn't come back on after he flipped it off. Upon leaving he offered me what he said was the breaker he replaced. After he left I was told by a friend that they upsell and remembered an issue I had with them many years prior. So I checked the "new" breaker and it was old, covered in dust, scratched up etc. He didn't replace the breaker and charged me an additional $218 for something he didn't do. Fraud!! Upon calling the owner, she told me the Square D breakers are very expensive so they fix the inside of the breakers and don't replace them. Total lie! The breaker is molded hard plastic so it can't be repaired and only costs $15 for a new breaker. I told her he offered me the breaker he had supposedly replaced and she changed the subject. Later she told me he did change the breaker out. When I asked her to attest to the fact that there was a new breaker unit at my mom's house she said she was unwilling as there are two sides to the story .

My home warranty sent this company when my heat/AC broke down. The unit is on the roof and the…read morerepairman didn't have an extra-long ladder to get up there. He borrowed one from my neighbor to diagnose the problem. The repairman showed up a few days later (it was a holiday weekend) with the part but no ladder. And my neighbor wasn't home. He said he'd come back the next day with a ladder. I waited all day, called the office, and they said he wasn't going to do the job anymore because he didn't have a ladder. First, why couldn't they tell me that after the 1st visit? I sat at home for 3 days waiting for the repair. Second, what kind of company doesn't have a ladder. The new company my home warranty assigned says they have 20 ladders. While the repairman was nice, I'm annoyed I wasted days waiting for the repair only for them to cancel the job. I've had no heat/AC for a week and now have to start over with a new company.

These guys give world class customer service. We had no hot water and they were out here…read morein a jiffy, and fixed the problem quickly. At the same time, they noted that we had not had service on our Takagi tankless water heaters since they were installed, and they came out in two days to do the necessary maintenance required. We now have hot water and slightly higher pressure in the house. I will recommend this company to anyone and everyone.

We've had Charles out for the third time now and each time he's done an excellent job! He is…read moretimely, is fastidious and clean. All great things for a plumber. I would recommend Holloway and have you ask for Charles. You won't be disappointed.

On Father's Day, I had a leak in my tub/shower faucet and wanted to replace whatever hardware that…read moreneeded replacing. I checked to see who would be available to start answering for service and Grace Family Plumbing was there for me. I described my issue with pictures. They gave me options that I didn't think of, like accessing the faucet from the wall on the other side and installing a panel for possible future issues. They gave me an honest price drop because of less work and I was sold for the first available appointment and I'm all the way down in SE San Antonio. Next day, Appointment day, I received pre-notification an hour out. Noah and his coworker arrived early in the time frame so I wasn't worried. They listened to my issue, what I had on hand, and showed them access to everything they needed and stayed out of their way. They were polite and professional and didn't mind when I did take a peek or two at the progress. They kept the work areas clean and picked up after themselves. The transaction for payment was smooth over Apple Pay. They honored the price given and we were extremely satisfied with the entire experience.

We live on the campus of Service Dogs Inc. Our a/c went out on Friday. Saturday, I called Larry at…read moreHill Country A/C. He sent out a crew within an hour and had us up and running in about two hours. Fantastic service and very friendly crew! I can't say enough good things about them! Thank you so very much to Hill Country A/C.

Prior to the new ownership and their expansion of service into plumbing and whatever else they are…read moredoing, they were top shelf. Based on my recent experience, they seem to possibly be creating problems for their customers The original Hill Country Refrigeration installed the HVAC systems on my new build home in 2017. I've had them perform annual check-ups on my 4 HVAC units the last few years. Have never had any issues. This year, within a month of their visit, I've had to replace two motor starters, for about $275 each. The service manager told that after an annual inspection, starter failures are common. Maybe so, but two in the same timeframe seem less than coincidental. I'm not buying that explanation. And if I'm running this business, I'd want to know why these things are frequently failing after check-ups. I'd avoid these guys for whatever type of service you're looking for. I don't trust them.

We contacted Ohm's Electric to replace a light fitting in our shower. Morgan talked me through the…read morejob, what he would do and gave me a quote over the phone. He was prompt, arriving exactly on time. He was quick and efficient, explained the job well and not only did the job we requested but did a second job for us while he was here. His quote was accurate and great value. I highly recommend him as an electrician.

I contacted this guy because he had good reviews. He gave me a quote and after I contacted him…read moreback, he would not respond to my messages. Not sure what I did but it was poor communication.

If you are looking for an owner-operated expert in this field, call Five Cross Services, LLC for…read moreany HVAC needs. Charlie's business has maintained, installed, rebuilt and serviced our home and business units over many years. We wouldn't seek anyone else because of his deep knowledge of the field, integrity, and fair pricing. Charlie will make things right no matter what the issue. (we're right here in Kerrville, fyi...not sure why YELP lists elsewhere?)

Overcharges, told me I needed thermostat and charged me 365 dollars to fix and didn't fix. Then…read moresaid I need motor and charged me 685 dollars. I thought Charlie was a nice person. Please beware, I'm a single Mom and he takes advantage of people. Call anyone else.

My parents' compressor fan failed early Sunday morning. This was a serious concern due to health…read moreissues and a forecasted high of 104 degrees. We called around 0730 and the technician was on site about an hour later. He quickly found the issue and had the AC running in no time. I felt the price was very reasonable considering an early Sunday call out with a fan motor replacement. He even did a little welding to reuse the existing fan. I did have him order a new fan and he will install it later in the week. Very impressed with the service! I highly recommend them for your HVAC needs.

We were all tucked in for a relaxing Friday evening movie night when my wife told me that we had…read morewater coming out of the east side of our house. I grudgingly got out of my comfortable chair and check out the leak she was talking about. It was a leak from a secondary condensate pan which means that the primary was clogged up! We have a maintenance agreement with an HVAC company is San Antonio but this was a Friday night and I knew nobody was going to answer the phone. My wife's cousin who lives in Comfort told us to call Total HVACR services. Lo and behold, they work weekends! We told them the problem and they said someone was going to come and fix the problem the following day - Saturday! The guys showed up, told me the primary drain was clogged and he was going to fix it so it won't happen again. That kind of service is unheard of these days. What a wonderful company to have in Comfort, TX! We loved what they did so much, they are going to do the HVAC maintenance from now on. So, support your local businesses folks! They are just as capable and efficient as the big outfits in the city!

They came through with great work, at the holidays with a heating system repair and great…read morecommunication throughout the process. I recommend them for any future projects.

Very rude lady answers the phone. Lost my business. Unbelievable that someone who sells services…read morewould be like that. Good luck!