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    Air Canada

    1.0 (2 reviews)

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    Southwest Airlines - The Arch

    Southwest Airlines

    3.2(94 reviews)
    1.1 mi

    I have nothing but positive things to say about Southwest Airlines. I frequently fly from OKC to…read moreSaint Louis, and I always fly Southwest. They have a direct flight to and from, and the fares are decent. When you're flying so frequently, cheap flights are extremely preferred. Every employee I've interacted with has been positive and helpful. I've had awful customer service with another airline, and it was bad enough I try to avoid that airline as much as possible. With Southwest, I haven't had that problem. They have also gone out of their way to make me happy. I definitely appreciate that, especially in circumstances where it is absolutely my fault. Southwest has definitely earned my loyalty. When you're flying so frequently and still have nothing but positive things to say about an airline, you know they're doing something right.

    Had a brief 45 minute layover at STL between 2 Southwest Airlines flights. Both flights took off…read moreand arrived on time, planes were clean, staff were friendly and the flight from STL to LAS wasn't full so I was able to snag a window seat, and the middle seat next to mine remained open so I was able to spread out a bit. The ability to use iMessage and WhatsApp for free once I connected to the in-flight WiFi was a bonus. My primary reason for giving Southwest Airlines only 2 stars is because of this airline's pricing tactics and in my experience, non-existent customer service. I went on Southwest's website and found flights I wanted, only to get an error when I attempted to book and pay. When I immediately tried to re-book just seconds later, the price per ticket for the same itinerary had increased significantly. Southwest customer service was no help when I contacted them, and replied to my messages with seemingly pre-written and "canned" responses that didn't actually address my reason for reaching out.

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    Southwest Airlines
    Southwest Airlines
    Southwest Airlines

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    MidAmerica St. Louis Airport - So easy to get to..

    MidAmerica St. Louis Airport

    3.7(54 reviews)
    32.7 mi

    Holy cow, I am never flying out of Lambert again! This airport is SO easy to navigate. Parking is…read moreinexpensive and plentiful. There are only a couple of gates, so the security line moves very quickly and there's usually only 1 or 2 flights leaving around the same time, so there's like 100 people at the airport total! We flew out and back for the holidays and our stress level was next to nothing. (Which, if you know us, is like, amazing.) I'm from a small western city and am used to these smaller places that have only the basics and get the job done. Not every place needs to be Minneapolis. (IYKYK) But if you've never been to an airport like this, it might elicit a giggle or at least a smile because of its size. That said, it's updated and clean and bright. Plenty of stalls in the ladies room (go to the left! There's more stalls over there!) So easy, so clean and simple. I liked it a lot more than the hustle over at Lambert. Downsides: not much to eat or browse, but it's not nothing. There's a small magazine/snack/gum store. There's no Starbucks or other name-brands, but there is a nice little cafe and a good staff making hot breakfast sandwiches or grilled cheeses or lattes. But c'mon, if you're flying a discount airline are you really concerned about the brand of coffee? Anyway, 4 shiny stars.

    The airport is Fantastic! Very easy to navigate. Parking is right across the street from the…read moreterminal. You don't have to wait long for your bags however they have what I think are public security guards of some sort in the front of the building or absolutely exercising authority, acting like police, being rude, unkind with people who are outside pulling up to pick up passengers. I understand it needs to keep moving however, you don't have to be rude, nasty or unkind or think you're a policeman of some sort. Also, the airport could use some kind of bus to take passengers to the parking lot. This would benefit, especially those with small children or the elderly. Of course they could charge for the service since we all know that one thing Allegiant is known for is the nickel and diming for every little thing. I think people would pay for a bus to take them to their car though.

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    MidAmerica St. Louis Airport - Inside

    Inside

    MidAmerica St. Louis Airport - Animal relief room for you animals

    Animal relief room for you animals

    MidAmerica St. Louis Airport - Our missing friend

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    Our missing friend

    American Airlines - Notice place for phone, charging port, and the QR code up top to get the free in-flight entertainment.

    American Airlines

    1.8(100 reviews)
    0.2 mi

    The official main 24/7 "customer service number" for ** American Airlines** is +1 (833) 644-04.67™…read moreor +1 (833) 246-44.60™, , ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this toll-free number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free experience. **Effortless Booking & Clear Travel Setup** I chose American Airlines primarily because of its strong reputation for customer service, convenient West Coast route network, and competitive fares. Compared with several competing carriers, American Airlines offered the most practical itinerary and convenient departure times for my trip. The booking process was smooth and easy to navigate. Fare options, baggage allowances, seat selections, and upgrade opportunities were clearly displayed, making it simple to customize my trip according to my travel preferences. **Priority Airport Experience & Efficient Flow** My airport experience started positively. Check-in counters were well organized, and airline staff members were courteous and efficient. Security screening moved smoothly, and boarding commenced close to the scheduled departure time. Although the gate area became crowded shortly before departure, the overall boarding process remained relatively organized and stress-free. Call +1 (833) 644-04.67™ or +1 (833) 246-44.60™, today for fast assistance with your American Airlines travel needs. All American Airlines customer support can help with flight reservations, ticket changes, cancellations, baggage inquiries, seat upgrades, check-in assistance, and other travel-related services. **Comfortable Cabin & Calm Environment** Once onboard, the aircraft appeared clean and well-maintained. Most flight attendants were friendly, attentive, and professional throughout the journey. Their positive attitude contributed significantly to the overall experience. However, seat comfort did not entirely meet my expectations. I paid approximately $140 extra for seats that appeared to offer a more comfortable arrangement during booking, only to discover that the actual seating configuration onboard differed slightly from what had been displayed online. My assigned seat, K6, offered limited cushioning, forcing me to use additional pillows and blankets for lower back support during the flight. While manageable on shorter routes, improved seat padding would certainly enhance comfort on longer journeys. **Reliable Journey & Smooth Arrival** The flight departed with only a minor delay and arrived close to schedule. Inflight snack and beverage services were delivered efficiently, and baggage delivery after arrival moved relatively quickly. Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed. The aircraft itself looked attractive, and the majority of cabin crew members worked hard throughout the journey. However, cabin cleanliness declined slightly as the flight progressed. A few passengers were loud and inconsiderate, while some lavatories required additional attention after several hours in the air. Although American Airlines provided excellent customer-focused service, convenient route options, and professional cabin crews, the inconsistent customer support, disappointing seat comfort, and minor cleanliness concerns overshadowed some of the positives. Would I fly American Airlines again? Yes, particularly for travel along the West Coast and across North America. However, before future trips, I would also compare fares and schedules with American Airlines, American Airlines, American Airlines, Ethiopian Airlines and American Airlines to determine which carrier offers the best overall value and onboard experience.

    Check in outside the facility was speedy but it's a $3 fee per bag fyi. Boarding process is super…read moreslow considering everyone literally has paid for seats. Airlines in my opinion should start from back to front which would cut alot of time of bumping and knocking ppl around trying to get to your seat. Flight attendants were professional and pilots were attentive. You still get a drink and cookies for snack. Movies and tv selection was nice. Flight was smooth heading to Miami!

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    American Airlines
    American Airlines
    American Airlines - "Operated by Sky West" on outside of cockpit

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    "Operated by Sky West" on outside of cockpit

    Air Canada - airlines - Updated July 2026

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