If I could give a zero I would. I hired them to replace the cap on my chimney. Everything seemed to be going fine, the technician was personable and seemed to know what he was doing. Then a month later water started coming through the ceiling in my family room. The chimney cap they replaced was leaking. I called Alex and explained the situation. He promised to have a technician out to take a look. The appointment time came and went. It was a no-show. No call no email no text, just a no show. I called Alex and he said the technician couldn't come because it was raining. Well if it was raining and the chimney is leaking and water is coming into the home that's the time you need to go out. (So much for 24/7 emergency service) So he made another appointment and it happened to be the day I was leaving town. I was concerned that even if they came out they may not have a fix so I called Alex and asked him to please have the technician show up with a tarp and cover the chimney so if it takes time to get a part the chimney will not be leaking. Well of course once again; it was a no-show. So in the middle of the rain as I'm trying to get to the airport I go out on my roof, something I hate to do, and tarp the chimney with plastic garbage bags and bungee cords. When I get back the following week I called Alex. Once again, it was raining so his tech couldn't show up. Alex promised that he himself would come out and see what the problem was. He showed up and yes he was very personable. He went up on the roof and an hour later came down and said problem solved and he would even replace the wet insulation in the attic so there would be no mold or mildew problem down the road, which he did not do that day. A couple weeks go by and there does not seem to be any more leaking. Then after that hurricane near miss, (for us a total non-event) I decided to go on the roof and make sure everything was still in place. What I saw appalled me. Alex's fix for the problem was taking some material, I still don't know what it was, and covered a good 20% of the chimney crown with it, what I can only describe as some sort of plaster. With only weeks since he did the repair, it was already starting to fall apart. The material was flaking and cracking, shrinking and gaps were already starting to appear. The obvious problem is that the crown was not fabricated correctly to the right measurements for the right tolerances And Alex's 'fix' for this problem was the fill these huge gaps with an inappropriate sealant. That was a few weeks ago. I cannot get Alex to return a phone call or an email or a text. I tried calling all day long and my calls would go straight to voicemail. So I tested my theory that I was being blocked. I called three times quickly in a row and all calls went straight to voicemail. I took my spouse's phone and called the number and Alex answered on the first ring. He gave me a song and dance about "I'll get right back to you after I talk to the crew that installed it in the first place." But nothing but crickets. So I am out $1800 for the repair, I have water damage on the ceiling in my family room to the point that the drywall in spots is going to have to be replaced. I have insulation that's been exposed to water (in South Florida that is an invitation for mold and mildew.) and i'm going to have to find another company to repair the repair to my chimney crown, so I'll be out another $2000 for that repair. And Alex is AWOL. If you hire this company, you've been warned. read more

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Their business model is a scam. They quoted us $89 for cleaning 10 - 15 vents. We have 10 vents. See the actual exact written quote below. When they arrived, their lead tech immediately said without opening any vents or inspecting anything, I have two options: Option 1. $125 just to attach their vacuum to our air handler and let the vacuum extract the dust. Option 2. $65 per vent x 10 vents = $650 to attach the vacuum to the air handler and open each vent, brush and use whips to agitate and loosen any dirt and debris so the vacuum can suck it out. Below is the exact quote that they sent me. Hi this is Alex with Air Care Air Ducts and Vents Cleaning Services Got your Online request. Happy to help!. Project cost : *89$ up to 15 vents and returns. We clean all the air Ducts and vents with truck mounted vacuum machine. * Equipment : AIR CARE truck mounted vacuum machine with HEPA filter system.We clean all ducts,vents and returns with brushes or whips pushing debris to vacuum. All access holes are cleand according to NADCA specifications. * we takes pictures before and after cleaning. We can also add a dryer vent cleaning for an additional 35$(normally 75$). Please check our ratings and reviews on Homeadvisor,Angie's list,Google,Yelp and Thumbtack : https://g.co/kgs/JyJYu2 https://www.homeadvisor.com/rated.AirCare.49271165.html https://yelp.to/qTKq/JZmAsRHoUW https://www.thumbtack.com/-Hollywood-FL/service/3861627 For appointments please call or text: 954-955-0552. What a scam! How can you give a written quote and not follow through? read more

Excellent service, friendly staff and great quality. My roofers weren't prepared even though we spoke about leaving space open for the insulation guys at length. Ron and Yehuda showed up on time to begin spraying the insulation but couldn't. Ron assured me he would come back later in the afternoon when the roofers were ready. And they did!! Thank you Air Care Home Services!!! read more

Spectacular job. Alex did a wonderful job cleaning and inspecting the chimney. He found the cracks in our fire box and was about to fix them in the same day. Now, not only is our fireplace looking better, it's also safe to use! I would highly recommend. read more

Alex and his crew was amazing. They explain me step be step what needs to be done. They blow insulation in my attic and above the garage and gave me an FPL rebate discount. Alex did an inspection on my roof and find that the top of my chimney (cap and screen) was missing. They order me a costume made cap and came back on 5/29 to installed the cap and to fix some cracks. I will definitely you them again! read more

Alex and Eddie were so very professional and courteous. They called to say they were on their way and immediately went to work upon arrival. Unfortunately I had an older wood burning fireplace that needed to be re-sealed for safety. He quoted me a fair price and on less than an hour had everything done and cleaned up. I highly recommend Air Care Home Services. read more

I've called and spoke with Alex which was very professional and knowledgeable and helpful on the phone It came to my house for an estimate and the solution to prevent my house to be hot after review are the company I choose air care home services and I'm going to recommend them to all my friends and family my house stay on 76F i'm a happy customer thank you Alex and Ori for doing an amazing job. read more

If I could rate with a zero I sure would. I would not recommend at all. They are continually no shows and they didn't complete the job. The portion of the job they did complete was not completed properly and they were paid in full. My husband and I have been calling and texting and emailing with no response from Alex or anyone at all. My husband called from his work phone and Alex answered right away. He gave my husband every excuse possible and said he would call us back to schedule a time to come finish the job but of course it is a week later and no word from Alex. This has been going on for 2 months now and we still have the problem. I am at the point now where I am going to drive to their business location and sit there till someone will help us. There is so much more I could say but I won't ramble. Just stay away from this company if you want the job done and done properly. read more

Kind and on time! I reached out late last night and received quick replies for an apt the following day. I would definitely recommend their services. read more