Paid for their membership program, which typically includes a summer and a winter maintenance…read morevisit. Its been well over a year and they provided neither of those to us, and are not working with us to schedule anything. And of course, they refuse to refund any of our payments for services not used. Total scam, avoid at all costs!

I would warn anyone to stay away from Total Maintenance. I've lost thousands of dollars in supposed…read more"repairs" that are extremely overpriced and nothing is fixed by the end of it. After they come out I've had to call other electricians and plumbers. I've had pieces reused and not replaced as they were suppose to be. I wasn't told that the wiring to my AC could start a fire. They also harass you about scheduling and payment repeatedly and when asked for estimates in a pdf you can bet you'll need to ask three times for it along with removing the extra charges and work they claim you need that isn't necessary. They communicate poorly and are very pushy.

I had my HVAC system installed just about two years ago, with an extended warranty. I went with…read moreCalloway & Sons solely based on their positive Yelp reviews as my friends really didn't have anyone to recommend. I'm not going to lie: getting this system installed in a home we were living in at the time was not a pleasure and I won't ever go through it again. We had to get the duct work done which is a horrifying mess (there's no way around it) and to Calloway & Son's credit, they did suggest we go with a split system. Live and learn. We also thought we were getting a system with zones which didn't happen and it was never fully explained why, but in these old homes with impossibly high ceilings and two levels, your bills are going to be extremely high if you have one single unit. It is what it is. I certainly don't blame them for that! But on to the most important stuff: the system is pretty good. Again, old house, not the greatest insulation and taking all that into consideration we are comfortable 80% of the year. The other 20% of times are where things are a less than awesome: this year's blizzard and any extremely cold days mean for a very hot upstairs, requiring us to run the window AC unit. And on those blistering hot summer days, there's no way we're comfortable upstairs without the window unit. Again, my house... it's ancient. It wasn't made for these types of systems. Last summer, there was a day in August when the system stopped working on a Friday. I was more than a little disappointed when I was told they couldn't give us a service visit unit until Monday. If you live here, you know it is literally unbearable to not have AC on a summer day. Luckily the very kind lady on the phone worked with us and fit us in. I also now pay for insurance that ensures priority service. I was only able to afford to get the HVAC on the owner's side of my two family house done and that was about 25K. The financing was not great... if I hadn't paid it off ASAP, it would have been almost double that. So try to pay it all upfront if possible. At least the option is there if you need it.

My vent wasn't blowing in only one room. Ricky came out and was very knowledgeable. He assessed the…read moreunit and diagnosed it very quickly. He discovered that one of the duct ties had come loose and he attached it. He explained how the tie and duct came loose and the entire process. I'm a bit more knowledgeable now! He went above and beyond!

Natal's just finished repairing a toilet for us. David was the service person sent to do the work…read more He was on time, extremely thorough, and willing to walk us through the problem, the required repair, and the cost. He finished quickly, meticulously cleaned the area, and answered all of our questions. The price was very reasonable and the service outstanding. Hire Natal's and never look back. 5 stars.

Have had Natal's do work on my house a number of times. Great prices for their work -- they are…read morevery thorough and professional. Yesterday I had Chas and Trey come and replace the duct work in my house and they were terrific. Did the job on time and finished early, cleaned up the job site so you couldn't even tell they had been here. Highly recommend!

My A/C went out and I called Albee. He returned my call while he was servicing another customer…read more He helped troubleshoot the problem over the phone and gave me a few tips until he can get to my home the next day. He came on time, assessed the problem and had to installed a new A/C Unit in a very short time. I have been using Albees A/C for over 15 yrs. and his service, knowledge, great customer service skills are Great. I would definitely recommend his company Iris & Norman Brisco

Albee's installed our new A/C unit. Great job & service. I would recommend them to anyone.read more

Excellent work, knowledgeable and friendly. Quick response on a hot summer day. Would recommend…read moreto all my family and friends.

I've used this company for over 20 years. Time came to replace 2 30 year old systems upstairs and…read moredownstairs. They scheduled the job after approving their quote. Job started on time, completed on time and install crew did a fantastic job. They came out preplanned what was needed and did the job and didn't loose a hite with A/C. Did an very Professional Job and cleaned up any old equiptment and install materials and I couldn't be happier and these 2 new HVAC systems get really cool and fast. HIGHLY RECCOMMEND.

I've called on many AC service vendors over the years and I'm here to say that Randy's Complete Air…read moreConditioning is currently at the top of my list. I first contacted Randy's last year and on very short notice they came out and did the troubleshooting on one of my duplex units, which was then beyond repair and needed a whole new system. Randy's Complete provided multiple AC unit options for installation, and then the selected unit was installed quickly, cleanly, and flawlessly. (I can almost NEVER leave a review with those words!). This year I had a failure on the other duplex unit and again Randy's was able to come out the same day, diagnose, and replace a controller board all in the same day. Randy was even able to work with my home warranty vendor to get the cost covered!! I'd give Randy 6 stars if there was an option!

6 months after becoming a new home owner I found my self in need of some AC work. So I jump on yelp…read moreand called the top rated AC Company 4 1/2 star what could go wrong. Well I feel like they robbed me. And at the end didn't even fix the issue. Randy's was recommended to me by coworker. And I am so happy he was. After having a very bad experience with another AC company (Top rated on here). Randy has restored my faith that there are still good guys out there willing to do a good jobs for a fair price. I had a small leak in one of my AC lines. From calling them to the time it took them to fix it was all less than 2 hours. These guys will be my go to AC guys from here on out. If you need a new A/C guy don't learn the hard way like I did call Randy's complete conditioning first and you will be happy.

they installed a unit at a place I rent to college kids and they service any problems that might…read morecome up. I replaced my units after Katrina and I needed a long time solution

Steer clear of this company! Had a tech come out because I noticed it took longer for the house to…read morecool. When he arrived he said I had a leak, so I expected him to do his job and find the leak. He went into the attic for a few minutes, didn't say anything and filled up the outside Condenser unit with 2 lbs of A410 Freon at $95 a lb. He asked me when the last time I had any Freon added. The outside unit was only 3 years old and under warranty. I asked him to clean the outside unit which he hosed down. Total bill $393. Didn't mention anything about a leak so I assumed things were OK only to have the unit cut out 5 days later. Called back and sent the same tech out who came and immediately said ' I told you you had a leak' in a berating manner. He then goes back into the attic and lo and behold finds the leak coming from the coil. Stated I need a new coil. Cost almost $2,000. I got another company who came and not only saw the leak in the attic coil but detected a smaller leak in the outside condenser coil which was still under warranty. Bottom line, if all the tech wants to do is add freon and not detect or fix the problem get another company that will. THIS COMPANY IS NOT ONE YOU WANT TO DO BUSINESS WITH!