Jacob came out and had my A/C up and running within 30 minutes. Turns out the capacitor on my…read more7-year-old unit had gone out -- who knew!? He explained everything clearly and didn't try to upsell me on anything I didn't need. I also signed up for their $189 Preventive Maintenance plan -- living in the South, the A/C runs constantly, so it gives me peace of mind knowing it'll be taken care of. Great service, fair pricing, and no stress. Highly recommend!

Highly recommend using this company! We woke up with no heat one morning, after calling this…read morecompany they had a technician at our house by noon that same day to fix the issue. Our technician Sam was really great! He was very knowledgeable and he quickly fixed our HVAC issue, and he even gave us a discount on our total charge. Really great service all around! Thank you so much for your assistance Sam!!

I had a "repair" guy from one of the big name companies in town come out and look at my split unit…read more He said they didn't carry R-22 and even if they did it would cost me at least $1,000 in R-22 alone to charge the system. He also said the capacitor had "failed" (not true) and that I should be happy I got as many years as I did out of the unit (it's a post-Katrina unit). He said the best thing to do would be to have a "comfort specialist" come quote me a new unit. Then I called Lenny on a recommendation.... Lenny and his son came out and had it running great in no time. He was straight up with me, gave me a few different options for going forward, and never once tried to sell me a new unit. And the whole trip (with 3+ lbs of R-22) cost me 1/2 of what the other guy quoted me. He said they'd probably have to come re-charge it next summer, but that it still had some life in it. Here's what I think: we call the big name companies because we are reflexively more comfortable with what's familiar. They have to be good to be this successful, right? We're afraid that a smaller shop like Lou Babin is going to take advantage of us. But for me it was the opposite. These guys are honest and reliable. And they take pride in all of what they do, including actual repairs.

Being a Lou Babin AC customer is like having a brother-in-law in the business. Lenny Babin has…read morekept my HVAC units going for years. When I call him, he breaks his neck to get to me as soon as possible. His prices are beyond reasonable; the quality of his work is impeccable. I have recommended Lou Babin AC to friends, and I will hear "Thank you for telling me about Lenny" countless times thereafter. Seriously, Lou Babin AC, Lenny Babin, his son Tyler, Lenny's wife, who functions as dispatcher/office manager are the best. They treat you like family.

I had my HVAC system installed just about two years ago, with an extended warranty. I went with…read moreCalloway & Sons solely based on their positive Yelp reviews as my friends really didn't have anyone to recommend. I'm not going to lie: getting this system installed in a home we were living in at the time was not a pleasure and I won't ever go through it again. We had to get the duct work done which is a horrifying mess (there's no way around it) and to Calloway & Son's credit, they did suggest we go with a split system. Live and learn. We also thought we were getting a system with zones which didn't happen and it was never fully explained why, but in these old homes with impossibly high ceilings and two levels, your bills are going to be extremely high if you have one single unit. It is what it is. I certainly don't blame them for that! But on to the most important stuff: the system is pretty good. Again, old house, not the greatest insulation and taking all that into consideration we are comfortable 80% of the year. The other 20% of times are where things are a less than awesome: this year's blizzard and any extremely cold days mean for a very hot upstairs, requiring us to run the window AC unit. And on those blistering hot summer days, there's no way we're comfortable upstairs without the window unit. Again, my house... it's ancient. It wasn't made for these types of systems. Last summer, there was a day in August when the system stopped working on a Friday. I was more than a little disappointed when I was told they couldn't give us a service visit unit until Monday. If you live here, you know it is literally unbearable to not have AC on a summer day. Luckily the very kind lady on the phone worked with us and fit us in. I also now pay for insurance that ensures priority service. I was only able to afford to get the HVAC on the owner's side of my two family house done and that was about 25K. The financing was not great... if I hadn't paid it off ASAP, it would have been almost double that. So try to pay it all upfront if possible. At least the option is there if you need it.

My vent wasn't blowing in only one room. Ricky came out and was very knowledgeable. He assessed the…read moreunit and diagnosed it very quickly. He discovered that one of the duct ties had come loose and he attached it. He explained how the tie and duct came loose and the entire process. I'm a bit more knowledgeable now! He went above and beyond!

I used Chill Out AC for the past 6 years for several different houses I lived in. My AC went out…read morethe week before I was moving from the GNO area and they fixed it before I even made it home from work! If you're tired of someone giving you a flat bill with only verbal explanations of what was done, Chill Out AC is who you need. They have the most professional service, excellent communication, and a great invoicing platform. They are professional and transparent - you know what they're doing and what they're charging so you know its a fair price. I always recommended them to friends who asked, but after I moved and tried a new company, everyone should know the high standard that Chill Out AC brings.

I rarely post reviews...but since the poor quality of work that was performed by Chill Out led to…read moreme getting sick...I had to post something. Chill Out did all the HVAC work on my house in New Orleans (home was completely gutted and it was a brand new system) in August of 2020. I bought and moved into the house 2 months later. I have been getting super sick for the last year over and over and couldn't figure out why. Most of the symptoms are in my lungs. After I started to notice black mold coming out of my bathroom air vent (photo below) I decided to have an inspection and a mold test done to check if this could be the reason that could be making me sick. The report came back saying they found lots of mold (probably pretty common I'm sure in NOLA) including mold that is toxic. The report also stated that the cause of the extent of the mold was the poor workmanship of the installation of the HVAC System (screenshot of report in photos). I sent ChillOut the full copy of the report and they responded with a bunch of excuses. Not what I was expecting either. Would 100% not recommend using them to do any work in your house so proceed at your own risk.

I can't say enough good things about this company. From start to finish, they were professional,…read morerespectful, and courteous. The crew worked efficiently, explained everything clearly, and made sure I understood the entire installation process. They also cleaned up after themselves so well that you would never know they had been there. Honest company with fair pricing. Don't call anyone else. This should be your only stop for a/c installation and/ or repair.

Rynell (the owner) was wonderful! He was able to come out the same day I called because my AC had…read morestopped working. He was able to fix one issue and diagnose a second issue on the spot. The second issue required a separate part, which he came back the very next day to install. Rynell was lovely to work with, prompt, reasonably priced, and did a great job! So grateful to have the AC back working!! Will definitely use Rynell for any future HVAC/electrical needs.

This company is terrible the tech came out hosed outside unit flushed not much out in 10 minutes…read morewhen I said u not checking the attic he said no unless it makes you feel better I payed almost 300 dollars for 2 checks winter/summer they did one and the owner stated they had been out to 3 times before lying spend your money on a reputable AC company

comfort zone is like family taking care of you. my very picky when it comes to AC companies, but…read morethis company was suggested to me by a board member and Director from the Alabama AC & Heating Association. I had a very complicated issue and they were highly skilled and knowledgeable. very fair and to the point.

My A/C went out and I called Albee. He returned my call while he was servicing another customer…read more He helped troubleshoot the problem over the phone and gave me a few tips until he can get to my home the next day. He came on time, assessed the problem and had to installed a new A/C Unit in a very short time. I have been using Albees A/C for over 15 yrs. and his service, knowledge, great customer service skills are Great. I would definitely recommend his company Iris & Norman Brisco

Albee's installed our new A/C unit. Great job & service. I would recommend them to anyone.read more

I have been an AC Ambulance customer for 30 years. Their products are reliable and their service…read moreis top notch. They stand behind their work and they respond quickly when called. I called this morning when I noticed my AC not cooling as efficiently as it should, and I had a service rep at my house a few hours later. Thanks, AC Ambulance.

I needed to raise my two compressors as the soil beneath them had subsided. Two technicians were…read moreable to do this without having to replace all of the Freon saving me a considerable amount of money. The job was completed within about 3 hours and the temperature in my home did not really change.