Not sure if this is a legit company or not but I called this company to come check out our A/C bc…read moreit went out. Gave me an estimated time. Never showed up, so I called. No answer. Hours later I got a phone saying the rain was an issue which is fine but I wish he would have called and said that. So we schedule an appointment for the next morning. No show. Called him and ask if he was on the way, he said he thought he told me another time but can come right away. Not sure how long they've been in business but the communication and reliability are horrible with this company. End up canceling the whole thing.

Our AC went out on a Sunday night, and Brian was onsite by 10 am Monday morning, working until the…read moreproblem was resolved. We had multiple issues, including electrical wiring and blown fuses, leaks in the coil and low freon. Brian patiently and clearly laid out our options, including costs and benefits, pros and cons, allowing us to make our own decision based on our budget and his expert advice. Once a course of action was chosen, Brian had us up and running in a few hours. I would highly recommend AC Heroes!

Quick install of my new HVAC system, left the site clean and neat, and very professional.read more

This place is a SCAM... They will lie to your face regarding your AC unit then tell your home…read morewarranty another thing & force you to pay them more money then your own home warranty.... If you see this company appear on your vendor list run the other way....

I called around 6:30am on a Sunday and Mr. Carter responded immediately. He arrived at my home a…read morehalf hour later and he quickly had my AC problem diagnosed and fixed. Mr. Carter is very good and an honest man. The quote he gave me over the phone did not waver from the one he gave me over the phone. Thank you, sir!

Wayne came to my house, Wrote down the information on my equipment so he would in his words "know…read moreexactly what it is" I told him it was a heat pump and the system was four ton. In the evening, he emailed me that he was going to replace my system with a three ton unit. I thought it was odd since I watched him write down the information on my equipment. I reminded him that it was a four ton unit, and he wanted to argue with me about that, but in the end he showed up the next day with a four ton unit, so I assumed we were good to go. For instillation, Wayne did not do the work, he hired a Honduran man and his helpers to do this. They were not careful, When it came time to turn the unit on, I found out that the unit Wayne brought to my house was not a heat pump. I brought this to his attention immediately, and Wayne was combative and insisted that I was to blame for the mix up. He said that he had an email where I agreed to what he installed and that would be enough in court. He would not take the condenser back, and I was made to purchase a heat pump out of pocket. When Wayne hooked up the heat pump, only heat would come out of the vents. He started to blame me again saying that I must have broken my low voltage wires when I put sheetrock in my house (four years ago). We have been here four years and never had a problem with our previous heat pump. It was obvious that he did not know how to hook up the equipment, or use the thermostat that came with the equipment. I know this because he he told me that he didn't know and was asking me to google how to fix it myself. He also wanted me to call Lennox, pretend that I was an Installer and get them to tell me how to fix it. After cutting wires inside my new heat pump and moving them around trial and error, the ac finally came on, but now there is no heat. I'm out of pocket $10,000 We are left a new heat pump and air handler that has no heat. Since he would not take back the four ton condenser, I have to try and sell it on Facebook marketplace. The question I am getting asked is, did he pump it down and close the valves? Since I am not an ac person and Wayne wont return texts, I have no idea what that even means, or if he did it. It's possible the unit is worthless and I (an artist) am out $2500 due to Waynes negligence. I asked him for a receipt so that We can get the rebate on our taxes but unfortunately he is ghosting us. I have the checks written out to his name and the warranty info, hopefully that will be enough. Before ghosting us, he mentioned something about coming back to fix it when it got cold and we needed heat. I wont hold my breath. Doing Buisness with Wayne Carter ac has been a learning experience. They say education is expensive, With Wayne it was $10,000 plus the cost of hiring someone who knows what they are doing to make it right. Update, I hired an ac guy to come see what was wrong and how to fix it, he informed me that several screws on the side of my air handler in the attic are stripped, that the hole on my last air handler was a 10" but the Lennox is a 13". Instead of replacing this one part of the duct system they just put tape on it, resulting in pumping cold air into the attic, also the Freon level was low and we had to pay to bring the level up. I would take a hard pass on doing buisness with this person. Whatever your project, its going to be expensive. Hire a company with several employees, ask for a copy of the buisness license and buisness insurance before you let them step on your property. Side note about Lennox, when trying to contact them as a consumer, when I finally did get to talk to a person, they were absolutely unhelpful. Wayne said that it was "Mr Lennox" idea for the customer (me) to sell the condenser I didn't ask for on facebook marketplace. Stay far away.

Even before Hurricane Ida rocked our house and most of SouthEast Louisiana, Calcote's AC has proven…read moreon multiple occasions to fast and honest. They are a local family and I trust them 100%. A power surge blew out our entire AC system when the power was restored 9 days post storm. They came out and assessed the situation as put their vacation on hold to help us out. I give them a 5 star rating & highly recommend them. Let them know that Brooke and Jeff, aka Happy & Juicy sent you their way. #LouisianaStrong #HurricaneIda

Calcote's Heating and Air Conditioning. Great family owned…read morecompany with honesty and integrity at its core. We needed repairs done on our eighteen year old central AC and heating system. After a couple of visits to inspect my system and existing duct work they quoted us several options at fair prices to complete the the work. They also recommended and quoted an entire system replacement, including replacement of all ducts, due to its age. After comparing their estimates we decided the best option was an entire system replacement. Calcote's verified all parts were available before scheduling the replacement with us. Work began early and we had a new system installed and working the same day! Matthew and his crew worked hard to insure the system was installed properly and quickly. They accommodated our request and were very conscious of our pet's safety. All debris from the work was hauled away leaving our yard just as clean as before they started. Throughout the process Jodi kept us well informed and readily answered any questions that arose. It was a pleasure doing business with them. I highly recommend Calcote's Heating and Air Conditioning

My A/C Unit went out and after my home warranty company assigned my repair to a company which…read moredidn't have availability until next week and did not notify me until a day later. I called my home warranty company and explained the situation. They gave me a couple of companies to check availability and after talking to a couple of companies who had availability for the next day. I chose Oliver's A/C and heating. The person who answered the phone was pleasant and professional. Kept me informed throughout the process. Mr. Oliver showed up on time and after diagnosing the problem explained what needed to be done and returned on Saturday morning to complete the work. He was professional and friendly. I highly recommend their services

The most unprofessional company I ever had to deal with…read more 1) the office number is a voice mail that NO ONE answers. 2) they didn't know what they were doing , we're on the phone with someone telling them what to do . And still did ALL the wiring wrong & burned the control board. 3) left the work area filthy . It was a nightmare !! Wouldn't recommend them to my worst enemy.

Outstanding Service and Reliability! After 5 Air…read moreConditioning & Heating exceeded my expectations. Their technicians were knowledgeable, courteous, and quick to diagnose and fix the issue with my AC. I appreciated their prompt response and clear communication throughout the process. The new unit they installed works flawlessly, and the whole experience was smooth from start to finish. Highly recommend them for anyone needing dependable HVAC service in the New Orleans area

Mr kindred of after5 A/C &Heating came by to service my A/C unit. Took the computer board apart…read more and never returned back to my home to finish the job. I tried calling for about four r five days,left messages also. Unfortunately he never returned my call and return back to house.Again The computer board apart and fan motor

Wish I could give more than five stars. After being extremely responsive and fixing mistakes made…read moreby another hvac tech, Patrick went the extra mile to make sure that my family (including my newborn twins!) was as cold as possible as quickly as possible. He's a lifesaver: can't recommend him enough!

I wish that I could give less than 1 star. Mr. Prosper came out and diagnosed the issue on a…read moreTuesday afternoon and never came back to finish the work. He never initiated communication - I would have to keep calling and texting him to get an update. He told me that he would come and fix the issue even it were late at night. He never did. He was also very rude to me, my husband and the guests that were staying at home. Don't waste your time - just use someone else!

Professional, honest, reliable, thorough, affordable; truly a class act. You won't be disappointed…read moreif you hire them for your HVAC needs.

They showed up with an hour of calling them. Very respectful and took care of my issue with minimal…read morecosts.