i have been in the service and retail industry for approx. 30 years. was in you charlottetown…read morestore with some issues about bathroom taps. this service was second to none. gentleman (owner,or sales manager) went outof his way to assist me and explain how to dismantle and assemble the taps. made me feel very comfortable. kudos to you guys john wisniewski

From the owner: From a very young age Blair dreamt of being a plumber. He grew up on a small mixed farm at his home…read morein Red Point. While watering the cows daily he thought of better ways to deliver water to them. He dug trenches, laid pipe and from that point on he knew his calling. He graduated vocational school (now Holland Collage) with his Red Seal certification and immediately hired his first plumber to start his very own business. Within 2 years he started his retail location and over the years the company has flourished into the largest full-service plumbing operation on the island.

Months Without Heat Pump Service, Zero Communication…read more I strongly advise anyone considering this company to think twice. My heat pump -- installed by them and still fully covered under warranty -- has been broken since January 2025. Over the past several months, I have called numerous times. Each time, I've been told by Krista that "someone will call you back." Not once has anyone actually called. Two separate technicians have come out, given me two completely different explanations for the problem, and then disappeared without follow-up. No repair date, no update, no resolution. What you can expect based on my experience: No follow-through on service calls No communication after initial contact No urgency even when equipment is under warranty and completely non-functional Conflicting information from technicians, with no accountability This is not simply poor customer service -- it's a complete disregard for customers and their contractual obligations. My equipment remains broken, and I am left chasing answers that never come. If you value professionalism, timely service, and companies that stand by their warranty commitments, look elsewhere.

Just had heat pumps installed in our house,loving it so far,nice to have nice heat,been a month so…read morefar so good