I had them come out i never received the quote after calling several times Only to be told they…read morewill let the service manger know and it will be emailed to me here Now it has been 3 weeks and still nothing. I had to get someone else to come out to fix the issue .this is poor customer service oh I forgot to mention what they say it was was not even what the problem was

We have used White Sands Heating and AC for several years. They have always been prompt on their…read moreappointments at my home. They are knowledgeable and get my AC working quickly. I appreciate their professional service and nice technicians. I will use them again.

Don't use this company! This company is a mess. I was an employee, not a customer so I know. The…read moreowner has a terrible temper. She does seem like a good person who simply can't handle the stress of running a business. The place is disorganized. They spend a lot of time looking for papers that are just scattered all over the place. Customer jobs get postponed all the time on the day of the job and customers aren't notified. There were technicians who really didn't know how to do the work or they'd just push parts on customers instead of really trying to diagnose and fix problems. Just call any other HVAC company first.

They care about the comfort of their client. We have worked with many AC-Heat Companies and they…read morerank #1 Superior Service & Extremely Thorough Technicians ! Called and same day within hours arrived and within minutes the problem was found & repaired

No show. Something wrong with the heater so I've been freezing for the past couple nights &…read morewarranty company called Coastal. Supposed to be here today between 4-6pm so I took off work early to be home. They never showed. Have called multiple times and it goes straight to voicemail. No other way to contact them. I guess I'll have to ask the warranty company to send someone else since my time isn't valuable enough for them to show up or even let me know if they needed to reschedule. Thanks, Coastal.

Interestingly, the only 4-5 star reviews indicated on Google for them are from the General Mgr,…read moreDavid Ross, likely his wife, Jennifer and the dispatcher for the company, Maria Williams! All other poor reviews are likely from real customers like me... This company was chosen by my home warranty provider, and they completed half the job. Poor communication and 2 no-shows on scheduled service calls left the other half outstanding for weeks in the middle of August in Florida in 95+ degree heat!!! I called the GM after the 2nd No-show and he never once offered an apology for lack of communication, his personal error in telling me wrong date they had scheduled the service on initial no-show and then failing to contact me to cancel 2nd scheduled service call resulting in 2nd no-show! Finally, he said they would not finish the job unless pre-payment is made on remaining alleged, "uncovered charges" which have not been itemized to me to compare with my policy limitations. He said HW company should have done that, but they've not indicated to me any services other than the initial $75 service fee (which has already been paid) are non-covered. How this guy got to be a GM of ANY company is beyond me and needs serious training in customer service & service recovery... I am prepared to amend or even retract my rating if he does the right thing in my case.

My usual HVAC guy was out of town and I had friends coming in to stay at our cottage and when I did…read morea walk-through, I discovered the fan on my AC wasn't functional. So my AC dude recommended this company. I made a service call, and the lady who answered the phone was pleasant and professional, took my information, and scheduled a tech to come to that address. Note: It is required to put a credit card on file with them for the $89 service call and diagnostic, and mandatory to hold my appointment. But I was informed that they would not make the charge right away. Their service tech, Jason, arrived within an hour and proceeded to check out the problem. He was able to resolve the issue, which was an error in the new thermostat that I just installed recently, and got everything up and running at 100% within 30 minutes. The final cost was just over $150 and they were able to put it on the credit card that I had provided. I received a confirmation email for the service and charges promptly. Bottom line: The experience was professional and easy, and Jason was excellent so I would recommend these folks without reservation.

Thank you Travis for coming out to my home yesterday and finding the problem within just a few…read moreminutes and getting my AC running again! Highly recommend this company!

Colten was exceptional. My appointment was at 8:00 with a 2 hour arrival time…read more Colten was here at 8:05. He came in and immediately found the problem. Cleaned up after he was finished and kept the service call under an hour. Highly recommend Selectricity and definitely always ask for Colten.

They reinstalled a receptacle backwards. This made it impossible to properly use the receptacle…read more Even the technician that installed it was concerned that he didn't leave enough room. They would not come back out to correct the problem without charging me again. $288.00 for a twenty minute job that was basically useless. Thanks Selectricty. Also they won't return your phone calls if you have an issue. Good luck if you choose to use them. Nice work! Nice people unless you have any kind of issue with the work they do. Learned my lesson on using them. Don't waste your money on this company.