I scheduled an AC repair appointment with a service window of 2:00-4:00 p.m. At 4:10 p.m., I…read morereceived a call from the main office letting me know the technician was on the way. About 20 minutes later, Cameron arrived at my home. After inspecting my system, Cameron found that the outdoor condenser coil was completely blocked with dirt and dog hair. He explained my repair options: a one-time coil cleaning for about $345, or enrollment in the Advantage Plan, which included the cleaning plus another maintenance visit in six months. The monthly plan was $17.08 +tax for 12 months, or $245 if paid annually. I chose the monthly Advantage Plan membership. I was grateful that Cameron was able to thoroughly clean the coil and get my air conditioning running again. I especially appreciated how clearly he explained how the system works. He told me that when the coil becomes dirty, the refrigerant can't cool properly. As a result, the pressure rises until the high-pressure safety switch shuts the system down to protect it from damage. Cameron also took the time to explain everything included in the Advantage Plan membership and what would be done during the six-month maintenance visit. He was professional, knowledgeable, and patient in answering my questions. I highly recommend Aireserv and their technician, Cameron. He did an outstanding job for me. -- Phil Honsinger Castle Hayne NC

These folks are fantastic. Requested a quote via Yelp for dryer vent and duct cleaning, and they…read moreresponded immediately and were very professional. They didn't pressure me and they didn't demand a phone call or visit just for the right to talk to them (like some of the other similar businesses in the area do), which I greatly appreciated. The guy who showed up to do the job, Tyler, was very thorough and professional. They even texted me a photo of him as he was on his way. Highly recommend this business.

I am so glad I found Wright's. After purchasing a beach cottage in May we had to call for HVAC…read moreservice 4 times (other local hvac companies) before finding Wright's. They were on time, skillfully determined the issue and solved the problem. Finally found our new and only HVAC Team.

They showed up on time. Worked hard. Replaced my entire HVAC system and duct work in one day…read more Very professional. Great communication after installation. Can't say enough good things about them.

Hired a second time because they had been helpful once before with a different property. I decided…read moreto call again when I needed a replacement part for a defective piece on a newer HVAC. The part was covered under manufacturers warrantee. Simple job. No estimate provided by tech or owner. Was hit with a $1000 invoice with no prior authorization from me. Invoice was not itemized. Just a number, apparently pulled out of thin air. When questioned they knocked off a $99 service fee they fully intended on charging on top of service fee related to replacing a bad coil. I own 5 homes locally, so the search for a high-integrity tech continues.

They charged me a lot of money for fixing my Heating unit. They said it was fixed. It was no better…read moreat all. It was a battle to get 1/2 my money back.

Jay was awesome! Aside from being super friendly, he was also incredibly knowledgeable and helpful…read more He had great recommendations and came out to see us same day. The in-office staff were also very friendly and helpful, and put up with multiple phone calls from me today As I tried to figure out what to do. Wonderful customer service all around! Really grateful for this company and all who work for them.

Called them when I woke up to no heat in the house. They were there within the hour and had me up…read moreand running in no time. For a very reasonable price too! Couldn't recommend them enough! The guys were very knowlegble, professional, and friendly. Great local company!

Live in a house built in 1930's; HVAC system was pushing 25 years old…read more Our house was taking a while to heat or cool and there was a couple mid July/August days where the ac took a break. Along with mold and air quality issues. Hadi's team came in assessed the situation, found the solution, ripped out the old duct work and system, identified and corrected issues from previous projects, sealed up our entire HVAC system. Working with older houses are not easy as a lot of anomalies pop up once you tinker with things, and some of the old ducting ended up being a bit more complex than originally anticipated. Hadi's team kept working adding another day to the project without adding additional costs to the project and focused on completing the entire system to perform at its best capability. Hadi's work has increased the speed to change the indoor climate 4x and improved the overall air flow/quality of our indoor air. Very satisfied with their work and would recommend to anyone considering some HVAC work.

I've used their Plumbing division and they're absolutely fantastic. Patrick came out and solved a…read moreproblem that's been going on for three years and multiple other plumbing companies, misdiagnosed, mispriced, and up sold something that was totally not needed. I highly recommend them. I've also used their electrical division and they were terrific. Neat, efficient and on time with very fair pricing.

They could not fix my problem with heating. They were taking care of my H&A for almost a yearread more

Powell's charged me $195 for a part that cost less than $25. That's over and above the cost of the…read moreservice call. We'll never use them again.

Will is absolutely wonderful. He helped with a snake issue two years ago, and now just fixed a…read morecooling problem. Diagnosed the problem today on his short walk to the unit, changed out the capacitor, and unit began cooling five minutes later. We waited an extra day in 90 degree heat to get in line for their service. BATTS offers great work and is very honest and fair in their pricing. Refreshing integrity and quality workmanship! Highly recommend, and ask for Will!