This is my 2nd time using them. They are incredible. I receive the best services from them. If you…read morewant your carpet to be clean your house to smell.Well, the service to be great.This is the company to go with. Datwone is the best. Love this young man

As many people know, I am hugely involved in the animal rescue community. I foster & rescue animals…read more&I have done so for years. Therefore, if you have animals in your home, & want to keep your home clean & smelling nice, you know, like I do, the importance of using a reputable carpet cleaning company who values their customers. Never in a million years did I think that Upfront Home Service would do me dirty like this after all of our years of working together but I guess that's what happens when a company gets GREEDY. They forget that it is their long time customers who helped them to succeed. Recently, we scheduled a move out carpet cleaning with a few patch repairs. At first, I thought everything was going great until I saw the one patch job. We brought it to the technicians attention & he said that was the absolute best patch that could be done. I didn't agree but waited until it dried. After he left, I went upstairs and noticed that the scent that is usually very pleasant after carpet cleaning was not there but instead the stench of dirty water was present & extremely strong.This was not the norm in past jobs with them so I immediately knew something was not right. I called the office & asked them to send someone over right away to see the job that was done and to smell the odor. I thought Rachel was going to send over a supervisor to check things out the next day but all that came over was a regular technician with a can of deodorizer to mask the odor. I thought they would have redid carpet & fixed the patch but that was not the case. Mind you, my circumstances have never changed during the 9 years I have used Upfront Home Services I have always had animals, & yes, animals have accidents. There was no more or less than the norm. After they cleaned my carpet, the carpet smelt great each time, so they cannot say it was my fault or point fingers. If they had only come out to see for themselves what I was referring to after I asked them to, they would have seen & smelt what I was talking about but they chose not to. A few days after this took place, & after I had a few moments to myself after moving State to State, I wrote an email to the owner, Joseph Pais expressing my concern & instead of reaching out to me personally, he had someone by the name of Daniel Guida call on his behalf. He seemed nice at the time & said he would send someone over to fix. I explained to him that the second visit should have handled this & that we no longer had access to the home. We moved out. I told him we had spent almost $1000 on this work & the least they could do since they didn't fix any of it on second visit was to maybe refund us something. Maybe 15-20 percent of the cost since the job was not done right & no one thought it necessary to stop by next day to see what we were talking about. Well a week later, Daniel did not call me back so I sent a follow up Text to him yesterday. I saw that he read my text but didn't feel he should be professional & reply. I then sent another email to the owner, this morning, & he had the nerve to offer me a refund of $50 & a $300 credit if we ever returned to Texas & needed carpet cleaning. We moved to Florida 2 weeks ago AND WHY DO I NEED TO WAIT TO RETURN TO GET A CREDIT? REFUND ME NOW. THE JOB STILL SUCKS!!!!! If Joseph or Daniel had come to the house, they would have witnessed first hand our complaints & the odor we had after they cleaned it along with the really bad patch job. If our 9 years of business means nothing to them & they insult me by offering me a $50 refund after spending almost $1000 on this past job, then they can keep it. Apparently, they need the money more than I do. Keep this in mind if you need to hire a company to clean your carpet, tile, etc. If my 9 years of business meant absolutely nothing to them, how do you think they will treat you or your home?

Henry & Joshua were great. Called ahead before arrival. Fair pricing. Cleaned up after themselves…read moreand made sure vent was clear. Provided pictures to show vent was clear. Highly recommended.

Having just repaired the dryer and needed the air duct to be cleaned out, I found this company…read morethrough Yelp Projects. They were very responsive and detailed with their work and pricing. Henry and Johnny were dispatched to execute the work and they were professional from the start with the coordination of scheduling the work to completion. They explained what service would be completed and were transparent throughout the process. I would highly recommend them and would utilize them again. Enjoy!

After our energy bills started climbing and our HVAC wasn't performing well, we contacted Katy Air…read moreDuct Cleaning to check our ducts. They inspected everything and confirmed our ducts were heavily clogged with dust and insulation debris. They gave us a detailed quote and were transparent about what needed to be done -- no surprises. The team worked for several hours and didn't cut corners. They were extremely neat, using drop cloths and vacuum-sealed equipment to avoid mess. The lead tech even gave us a full rundown of the cleaning results afterward, along with maintenance tips to keep things cleaner longer. Post-cleaning, our system runs noticeably quieter, the air comes through stronger, and the whole house smells fresher. The best part? Our monthly electric bill dropped slightly -- which we hadn't even expected. We're very happy with the results and will definitely use them again.

What I loved most about Katy Air Duct Cleaning was how respectful and customer-focused they were…read more We had just moved into a new home and suspected the previous owners had never cleaned the air ducts. We were right--the team pulled out construction debris, dust clumps, and even an old soda can. The technicians explained the process without using confusing jargon and didn't try to up-sell me on unnecessary services. They even took extra time to help me replace a couple of worn-out vent covers and made sure every room was clean before they left. The team was neat, friendly, and very knowledgeable. I'll absolutely be calling them back for dryer vent cleaning next season.

My ducts couldn't be happier. Thanks to Stacey for coming right out. Would definitely recommend…read moretheir services.

I searched in Yelp for businesses to do air duct cleaning because I started to see small pieces of…read moreblack debris on my floor. Clean Air Pro was the second quote I received. Staci - short for Anastacio came and provided me a quote. They were able to do it the same day. Had a crew of 3 that came and then returned the following day to install the UV lights. I also received an itemized receipt. They cleaned and washed the air ducts from both sides - attic and vents. They also provided after pictures. Covered the furniture and cleaned up. Very customer focused and made sure I was satisfied with the job. Would highly recommend them. For reference- I have 2 AC units. Services

I can not stress enough how amazing these guys are!!! A leak started in my daughters room and my…read morefather called another company to get an estimate while I was out of town and they estimated the repair at 16k!!! When he called to tell me - I immediately told him to not call anyone else and to call Texas Eagle! We have worked with Hussein for years and he has ALWAYS taken care of us! Honest, patient, explains everything and the cost is fair!! Our AC was repaired quickly with tons of communication and saved us tens of thousands of dollars! It means a lot these days to know there are still good honest workers that come in and do amazing work and not trying to hurt those in need of services. If you need work done and don't want to have to worry if you are being screwed over - CALL TEXAS EAGLE AC! I would give 100 stars if I could! Just absolutely amazing!!!

I posted my experience with this company before, but have new information, I called another AC…read morecompany who came and quickly determined that low freon was not the problem, but a restriction in the line. What a difference when you have a contractor with proper knowledge. He determined that the coil was under warranty and has the parts, I only have to pay for labor.

Brightway did a great job on our carpets! After taking a couple hand woven wool rugs we were so…read morehappy we have now taken them six others, including a silk on silk rug. Great sork on all of yhem

Excellent customer service! Dallas did a fantastic job cleaning our carpets and dryer vent. We will…read moredefinitely be using them again!

Their team came out and provided a fair quote and were able to get to the project the same day. The…read morepulled the bird's nest material out of the exhaust vents and cleaned the dryer vent as well. Would recommend them to anyone.

They were very friendly and helpful. They did a great job and completed everything I requested. 5…read moreStars.