Vincent runs the company this is the text
Vincent:0787042752
Get rid of your nonsense review you put on the site otherwise actions will mercilessly be taken on you.
Me: what do you mean by actions will mercilessly be taken.
Vincent: get rid of your nonsense and you won't have to find out. You are messing with the wrong person trust me.
Me: okay mate thank you I have sent that to the police.
Vincent: go ahead.
Is that the way a customer should be dealt with? But on the plus side I did get my refund back in the end.
Arrived 15mins late on pick up to take me to our holiday to start, then stopped for petrol as he was not prepared which lead to further delay also he couldn't even remove the fuel filler cap which was slightly embarrassing. That was the first bit then onto the driving which I did not feel safe as a passenger as I can't count the amount of times he nearly hit other cars.. Then on our return our flight got delayed so phone him like you do saying we are going to be later which is understandable with flights thinking we will just give the extra money in cash on the way home but no he could only except payments online!!! Which is so easy to do in a different country in a air port with no internet connection or way to send the payment so there was literarily no way of a big group of us to get home left at gatwick airport. Now the refund that I am due to us pre paying and not being picked up was said to be in 7 days that is the policy to be refunded in 7 days. It is now 13 and counting and no sign off attempt to refund. I'm owed £75. My advice don't use this service (if you can call it that) use someone else a company which if run better more professional and reliable read more
