The service provided by the staff is quite rediculous! Every time a past due account was to be…read morepaid, they add an extra month on your "bill" as "past due" and MUST be paid in full! Well, I still hold a contract with the Moving Box, and they're too dumb to realize I don't rent from The Big Steel Box, and my payments CAN be in cash or payments on overdue were welcomed. Can't change a contract without a signature!

Terrible new manager…read more This place used to be great when Jackie was running it. I would have recommended it to anyone, but the new manager is terrible. My husband showed up on one weekend only to discover that we'd been locked out of our unit before we'd even had a chance to pay our bill. There are plenty of other storage facilities in the neighbourhood with more pleasant service.

Great place to rent a unit from, very easy to sign and they have prompt service. You can drive…read moreright up to your unit and the location is very convenient and close to downtown! Would definitely rent from here again. This is my second renting already.

Amazing service from our Friday move and Craig Kinch and crew ~ super attentive and did an amazing…read morejob protecting and getting everything on truck from my sons apartment to his new home! They never stopped and worked like an organized well oiled machine. One was loading, while one took things apart and one playing tetris organizing in truck. They worked well together and got the job done. What was also nice - we were quoted one price and because it was done sooner that made the adjustment that made it cheaper ! Great business strategy that would allow me to highly recommend Fisher North American in Hamburg for your next move !!!

We used Fisher North American this past weekend for packing and moving locally from a 3BR house to…read morea 1BR apartment. Thursday was packing day, and a crew of three arrived precisely on time and packed up our house incredibly quickly and efficiently. Friday was the actual move, and the crew was again punctual and efficient. They arrived around 9am and by 11:30am we were fully moved and unpacking. We did a virtual walkthrough a couple weeks prior to the move so they could give me a ballpark estimate, and the final price wound up being about $30 under the estimate; pretty damn close. The best endorsement I can offer: I had a remote meeting Friday morning as the moving started which I took in the backyard so I was out of the way. I kept seeing my husband wandering around out of the corner of my eye, so I muted my audio to see what was wrong. His response? "I'm bored. There isn't anything for me to do, they're just taking care of everything." They really went above and beyond -- helped bring a bulky arcade cabinet that we weren't moving up to the garage from the basement, and even assisted with arranging the placement of rugs in the apartment so they were sorted out before piling on furniture and boxes. When we got settled and unpacked in the new place we found not a single thing was broken or damaged. I was impressed that beyond their obvious competence everyone was extremely friendly and easy to work with. I would unhesitatingly recommend them to anyone looking for a painless moving experience.