VIP Car Service in Jackson, WY was a fantastic way to start our trip. The ride from the airport to…read moreour hotel felt less like a simple transfer and more like having a personal tour guide. Our driver shared interesting stories, local history, and insights about the area along the way, making the drive through Jackson Hole even more enjoyable. He was originally from Turkey and brought a unique perspective and great conversation to the experience. Professional, friendly, and a great introduction to the beauty of Jackson.

VIP is super helpful, super accommodating, super responsive. All the small-but-big things that…read morereally matter when you're trying to line up reliable service on tight timelines from afar. Highly recommend VIP!!

Gavin took me from Jackson to SLC…read more I was impressed how on the time table he was able to drive. Driving conditions were sub-par, it was snowing and raining most of the way. I never felt un-safe Gavin was a great driver and I would recommend Mountain States Express.

Had a great ride back from SLC, Gavin was my driver. Very responsible driver and very…read moreprofessional. Good job Gavin....

DO NOT USE THIS SHUTTLE SERVICE!!! Take a taxi instead!…read more They were late and after three calls and waiting 1/2 hour, it was clear that I was getting the run around. First I was told they will be 1/2 hr late because of traffic (on a Sunday in Jackson Hole?!). Second call was they will be still 1/2 hr late due to, this time, construction (again, on a Sunday in Jackon Hole?!). Third call was "the shuttle is in route to the airport. But with only one road from the airport and town, there was no Jackson Hole Shuttle nor construction to be seen from the taxi I ended up taking after waiting 1/2 hr and a very long travel day. The guy from Jackson Hole was basically lying and rather rude saying the fare was non-refundable. Other members on our tour that had used this shuttle said that they had to wait over an hour past their scheduled pickup times. On my return booking, I skipped this terribly unreliable shuttle since I had a connection through Denver that I didn't want to miss. And with upgraded seats that I paid an extra $400 for, I wasn't about to take a chance that the shuttle would show up at 5:15AM on a Saturday to take me and the Mrs. to the airport. This charge is being disputed with my credit card even though it was a non-refundable charge. Now I know why they list it as that. That way they can be as late as they want, or as I was told by an airport worker a, not show up at all. Also the hotel front desk person said that they have become unreliable. If I could give 0 stars I would! Again, DO NOT USE THIS SHUTTLE SERVICE!!! Take a taxi instead!

I don't like writing negative reviews, unless well earned. But looking at others' reviews, I see…read morethat my experience was not unique. I had pre-booked and prepaid for a one way pickup reservation for the airport to town for a specific time, 2:00PM departure. I arrived at the pickup location 5-10 minutes before departure time and discovered that the driver had given my seat to a walk-up rider. I mentioned my reservation and told him I had my paid receipt on hand. The driver said the van was full, but that another van would show up soon, for a departure that would leave around 2:30. A friend who works at the airport offered to give me a ride into town so I told the driver I was cancelling my reservation and wanted my fare returned to my credit card. The driver gave me the phone number to call, so I left them a message but have not had any response from the company in the four intervening weeks. Their price is reasonable (hence one star) , so I may use in the future, but I won't bother making a reservation. The reservations are meaningless and only favor the company, not the customer.

Demhat was amazing - arrived early, safe driver with good conversation and lovely vehicle!read more

Dumitru was so kind and helpful! We had to book group travel and it was very easy to do on the…read morewebsite. I had to call a few times to hash out the details and Dumitru was always quick to answer when he could. He was very patient and all my clients were picked up on time. There is the taxi service for smaller pick ups and a more premium service for high profile guests/clients. We did the taxi service and it was reasonably priced for ski season. Highly recommend!

Our son was stuck at the airport at 8PM needing transportation to a hotel and then back early the…read morenext morning for a 6AM flight. We contacted A to B and spoke to Dennis who was extremely helpful, understanding and willing to help out. He picked up our son, almost immediately, got him to the hotel and was back at 5AM to get him to the airport on time. We would absolutely recommend and if we find ourselves in Jackson, we will use their services again.

Ernesto is a super nice man and was very timely ( a must) and very polite and engaging!read more

They picked me up from my late flight and got me to my destination Airbnb in a remote spot outside…read moreVictor, Idaho over the pass. Couldn't have done the trip without them so recommend highly! Driver completely inspired my confidence with his safe and sane driving and he got me to my destination safe and sound. It cost a pretty penny but worth every cent.

Prompt, clean cars and polite drivers who actually seem to enjoy what they're doing. What more…read morecould you want from a taxi company.

Passed on the right taking over a bike lane with customers in the car. Has no care for pedestrians,…read moreand will eventually cause an accident. do not recommend

Beware. We feel we were scammed. If you want to pay $165 for a 4 mile trip to the airport, then for…read moresure you should use Old West. I recommend trying to find a different company.